Mercedes-Benz of North Haven
Today 8:30 AM - 6:00 PM
Customer Reviews of Mercedes-Benz of North Haven
Review type:
White Glove Experience
by Amy B on 05/11/2024
Don Shepard and Sonia made trading Sadie (my C300) a great experience. White glove from start to delivery with a bow!
64 reviews
Sort by:
Custom ordered GLE
by P Graeb on 03/12/2025Great service and help. Got me in and out quickly. Only had to talk about issues once and everything was correct and timely.White Glove Experience
by Amy B on 05/11/2024Don Shepard and Sonia made trading Sadie (my C300) a great experience. White glove from start to delivery with a bow!Our red E300
by Steve M on 01/07/2021We had an outstanding experience purchasing our first MB. Our Sales person was Peter Pearce. He aced our 3p’s of Professional, Patient (we are old folks), and Punctual. Also very helpful after the sale as we have had numerous questions… pertaining to the high tech infotainment systems.Great Experience
by great on 03/29/2019The entire service experience was handled professionally from the point the vehicle was dropped off until it was picked-up. They kept us informed of the repair status and coordinated a convenient pick-up time that fit our schedule. At the… drop-off, we were quickly and efficiency processed in with a loaner and at the pick-up we experienced the same level of efficiency. Over-all, each step was handled well and to our personal satisfaction.Astar444
by Astar444 on 01/23/2019My experience at Mercedes benz of north haven was excellent from the beginning process of buying my car to the end. Matthew Brickel was a great he worked with me as much as he could to get me in the vehicle that I wanted.A Special Customer
by Satisfied-Client on 01/04/2019Service was conveniently provided and performed within the estimated time frame. A loaner made the experience easy and all work was performed as agreed upon in advance. There were no surprises and the car was returned cleaned and ready to… go! Everyone we worked with was professional and pleasant making us feel like a special customer. Thank-you MBNH!!Fantastic fast service!
by Andy on 12/30/2018Always a great experience at MB of North Haven! Great service, atomosohere and most importantly, they take care of your investment as if it were their own!Remote starter
by Suzanne on 11/18/2018John was excellent. He was patient and spent a lot of time with me. He made sure the starter was working before I left. I don’t like the new Mercedes Me app. Unreliable.Always delivering the best!
by RT on 10/20/2018For years, I have been a loyal MB driver & have bought my vehicles from Mercedes Benz of North Haven & I will continue to do so. Many thanks!New car
by Anna on 10/04/2018updated 10/15/2018Thank you, everyone I met was extremely hospitable. Great experienceAlways a great experience at MB North Haven
by A on 10/02/2018updated 10/15/2018Service completed in less than expected timeframe. No surprises.Review
by JM on 08/31/2018updated 09/06/2018Excellent service! Very nice staff. No complaints and would highly recommend!Great service
by Zoe on 08/13/2018updated 08/24/2018The customer service and followup are always excellent.Service 6
by Mike on 08/06/2018Service performed as describedScheduled Service
by HDJMB350 on 07/29/2018Service Personnel were polite and knowledgeable.All required tasks were performed within the time quoted.MB of North Haven provided a loaner and my car was returned washed and vacuumed.Windshield and Spoiler Repair
by Windshield on 07/20/2018I needed to have the Windshield and Upper spoiler repaired from rock damages. North Haven. Mercedes Benz did a fantastic job and I would highly recommend using Mercedes trained Techs. It was a difficult repair and it came out better than… new.Replace chip for sat radio
by leegolfs on 05/12/2018Met with Christinia @ reception and she handled the entire transaction seamlessly. Couldn't have worked out any better.Satisfied with service
by LindaBB55 on 05/10/2018My experience at Mercedes was excellent! In addition to servicing my car, they washed, vacuumed and shined it. It looked like a new car when I drove off the lot. I was well pleased with the service.Simply amazing
by DrTomMatt on 04/14/2018This is the most amazing dealership. From our salesman Matt to the sales manager. Even the finance folks all way above parr. And service. omg. White glove all the way. Communications were astounding and the quality of the work is… incredible. And their knowledge. From sakesmen to my service representatives. Im amazed. This is my 3rd Mercedes from this dealership and they are the only ones i will deql with. Great Job!!!!!second service
by EDDsicle on 03/25/2018bought used 2014 300C in 2016, this is the second service, quite good!! all included
Mercedes-Benz C-Class
Mercedes-Benz GLE-Class
Mercedes-Benz GLC-Class
Mercedes-Benz E-Class
About our dealership