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Customer Reviews of Curtiss Ryan Honda

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7 reviews
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  • Awesome experience

    5 out of 5 starsby Doris Z on 04/05/2025

    First time owning a Honda, first time having my Honda receive service. The Service Department was very professional and the waiting room was extremely comfortable and relaxing.
    • Doris, we're delighted to hear that your first service experience with Curtiss Ryan Honda was a positive one! Our team is committed to providing professional care and comfort for our customers. Thanks for choosing us!

      by Curtiss Ryan Honda on 04/06/2025

  • Bad Unethical Business Practices in SERVICE DEPT.

    1 out of 5 starsby Elaine on 03/04/2021

    DO NOT take your car here for service. We took our car here for routine oil/fluid/filter change ($500) - Dan called to say our brake caliper had seized and we needed new brakes. OK> $2000 & 2 days later, we received our car back. Our brakes were fine before we brought the car in. I don't know why they would push us for new brakes. Don't take your car here for service. Don't take your car to a dealer for service. I should have listened to my friends. Unfortunately, my family will no longer patronize Curtis Ryan Honda of Shelton. I've bought all (literally - ALL) of my cars here since I was 20 years old. Never again. Unethical [non-permissible content removed].
  • Curtiss Ryan Service Dept.

    5 out of 5 starsby patmas41 on 10/16/2018

    Went in for another oil change and a bulb for the map light. The rep nicely told me she would have them place the bulb in my car during the work being done. They thoroughly inspected my car and advised me of worn tires, a weak battery and worn brake linings. This is the best service dept. I ever used. Polite, knowledgeable and extremely helpful. My car was brought back clean and free from any signs of work having been done to it. Will definitely return for service.
    • Thanks for the great review! We are so glad that our service department was able to help! We look forward to working with you again in the future.

      by yourdealer on 10/17/2018

  • I Can Not Make This Stuff Up

    1 out of 5 starsby Juan_CT on 09/03/2016

    They can not even perform service recalls properly, this service department has very poor workmanship standards and performance.
  • Bought New CRV!!

    5 out of 5 starsby Brian_CT on 08/02/2016

    Buying a car has changed so much in the last 10 years. All shopping can be done online. I checked inventory first and knew exactly what I wanted, and the price was no secret. Curtiss Ryan worked transparently with me and I happily drove a new car off the lot within 2 hours:)
    • Brian, we're so pleased you had a great car-buying experience with us! Thank you for taking the time to write this nice review, and enjoy your new ride.

      by starnissan1 on 08/09/2016

  • Great Service

    4.4 out of 5 starsby dspreis on 08/04/2008

    My experience with the Curtiss Ryan Service Dept has always been very good. They are very professional and always deliver what's promised. They've gone out of their way to make things right a couple of times. Also friendly and courteous. D. Preis
  • Great Service

    5 out of 5 starsby mkell on 07/28/2012
    updated 04/24/2025

    We've had 4 Honda's over the past years and all of then from Curtis Ryan. But the main reason we keep going back is the fantastic service. Yes, you do pay more when you go to a dealer. But they are knowledgable, have convenient hours, are friendly and most of all honest. They don't tell you that you need 'extra' work. I would highly recommend them.

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