Customer Reviews of Modern Mazda
Review type:
Purchasing new CX-90
by Jacob Blewitt on 04/24/2025
I visited Modern Mazda to inquire about a CX-90 in my search for a 3rd row SUV. My experience with both the car and the dealership was fantastic. My sales rep, Stephen Duffy, was helpful and informative, and was never pushy or overwhelming… throughout any of the process. Stephen and the rest of his team helped to make the transition to my new vehicle seamless. I highly recommend Modern Mazda and their staff if you are in the market for a vehicle.
765 reviews
Sort by:
Top-notch service!
by Linda on 02/13/2024Great experience from the beginning to the end. Beth and Nick delivered professional service to me and I love my new CX-30!!!Mazda number 8 !
by Jack on 02/13/2024We have been buying Mazdas from Modern Mazda for 25 years, we just picked up our 2024 CX-5 . Jose Medina is a pleasure to work with, his no nonsense and informative nature takes all the stress out of buying a car, it’s more like talking to… a longtime friend than dealing with a salesman, and it doesn’t end when you drive away, Jose, along with Mark’s service department have always been there for us . Jack and Kathie of WatertownLong drive for me, but worth the trip
by Chee D on 02/12/2024I saw good reviews about this place, and that - to me - was more important than the car I would eventually buy. Everyone I met was courteous and professional. My agent was Stephen Duffy, and he did a wonderful job. I never felt pressured,… and we were able to come to a reasonable agreement on the price. Any questions I had he was able to answer, or got back to me with a response. Any concerns I had were promptly addressed. They followed up with me multiple times to make sure everything is satisfactory. I even got a spare battery mailed to me at no cost when my remote wasn't working. Some car dealerships give you the run around, and others are straight scammers. I'm glad that this is NOT one of those places. Would recommend!Honestly impressed, and I'm hard to impress.
by Andrew Grenier on 02/11/2024I typically avoid larger name dealerships as they have a high overhead to lookout for, which means they will attempt to get as much out of you as possible. I WOULD DO BUSINESS WITH MODERN MOTORS AGAIN! Working with them, I felt no pressure… at all, and they absolutely worked their tails off to deliver me my Jeep the same day. It started while I was out of state when I saw a couple of vehicles I was interested in. I reached out, and shortly after I was contacted via text by Beth, and she gave me a personal video showing me the Jeep. I thought that was a nice touch. I worked with Beth mostly, but the whole team was awesome. I drove home my Jeep only a few hours after later. :)Joran was great to work with!
by Jesus on 02/01/2024We had a great experience working with Jordan. He helped us through the process of purchasing a used vehicle. We would recommend this dealership to anyone who wants a good experience in purchasing a vehicle.Satisfied!
by Tim from Farmington on 02/02/2024Thanks to Abbey Fitzgerald and the team at Modern Mazda for a wonderful experience purchasing my new car. Abbey made sure I knew all the details I needed and took the time to make sure I was completely satisfied. Great job!Stress relief at Modern Mazda!
by Lou on 02/02/2024I have two words for you: Beth Zaskey. Just see her for your next car purchase. Stop the madness and just go to Modern Mazda. You don’t have to search around wondering where the best place to go is - it’s here. Everything is all out on the… table. Fair prices, nice cars. No worries! And Beth is extremely plugged in to real-life needs. She wants you to be totally happy with your choices. No pressure!!! Only fabulous service! Wish I could give five hearts but I will settle for five stars. Thank you, Beth and Modern Mazda!Happy Customer
by Timothy Eccleston on 02/01/2024Spent the day at Modern Mazda. Abbey was fantastic! She was kind, honest, and worked super hard to get us in something reasonable to our wants needs. The whole team from Management down was tremendous. We can’t recommend them enough.Excellent experience buying a new car!!
by KES on 02/01/2024Jose was very knowledgeable in the car we were interested in. He explained the features, financing and more. He was a pleasure to work with a gave my wife and I the BEST walk through of the car!Easy and Pleasant
by Eric on 01/30/2024We worked with Beth Zaskey and she made the car buying experience personal and pleasant! It was a very relaxed and easy car buying experience and we plan on coming back for our next car! Thank you for everything BethLove my new ride
by Emroy on 01/30/2024I had the great privilege to get the vehicle of my dreams. Thanks to Abbey Fitzgerald (sales woman). Abbey made my journey smooth, she is very knowledgeable and answered all of my questions. I appreciate her dedication and kind words. I… love my car and will be looking to upgrade in a couple years to bigger Mazda. Thanks Abbey!!!Easy purchase with trade in
by New MachE owner on 01/30/2024Natalie (sales specialist) and Edward (manager) made the process clear, fair and relatively easy. Great value on purchase and trade in. Excellent communication throughout process. Would use again and recommend.New car
by Kathi C on 01/29/2024Abbey was great to work with and made the car buying process easier by preparing a quote over the phone!New Mazdz CX-30 purchase
by Ed Gurtowsky on 01/27/2024Jordan Hill was the Sales Rep that worked with me in purchasing my CX-30. He was very knowledgeable and helpful and was able to answer any questions I had to my satisfaction. I would recommend any new potential Mazda customers ask to work… with him specifically when purchasing their car. I give him a "10" rating. Thanks Again.2024 Mazda CX 5 - Zoom Zoom
by The Bronx Zoo on 01/25/2024After shopping for a midsize SUV for a couple on months, Modern Mazda and Jordan Hill answered all the questions we had and worked to find the vehicle that best fit our desires and $$$. Mazda helped with great finance options so Modern… Mazda was the dealer for me and my wife to give up some of our hard earned cash. Even the finance manager was fair and informed us of our options with no pressure. I highly recommend Modern Mazda to all who are looking for a fair and honest vehicle purchase transaction experience.Love my new CX-5
by Janet T on 01/23/2024I worked with Beth Z from the sale team. She was very friendly, thorough and kept in contact with me through the whole process. The entire Modern team I worked with was welcoming and worked well together.See Abbey in sales!!
by Chris A on 01/22/2024Just purchased a used car from Abbey in sales. Very happy with the experience overall. The whole process was smooth and the entire staff is very friendly and knowledgeable.Great Experience!!!
by Ariana on 01/19/2024I had a very pleasant experience when purchasing my vehicle at Modern Mazda. Abbey and Natalie were so helpful and knowledgeable and were able to answer any questions I had. I would rate them 10 stars.Jose is awesome
by Vic W on 01/18/2024I would buy a car from Jose again no question, very efficient and personableWonderful Purchase Experience
by Ruben on 01/14/2024Jordan Hill is a very knowledgeable, and just awesome salesman. As soon as I walked in, he greeted me and offered to assist me. It took me a little while to pick the car that I wanted, but throughout this whole time he understood that this… was quite of a big decision that could not be rushed, and patiently showed me a range of options that would fit my need. I will without any doubt refer all my friends and family to Jordan for a transparent and unrushed experience.Red Beauty!!
by Pam B on 01/10/2024I purchased my very first Mazda @ Modern Mazda on 01/06/24!. What a fantastic experience I had. The staff is the friendliest, most informative, professional, down to earth men & women. My product specialist was Steve, i cannot say enough… about him. He knew everything about that car!! What a kind young man. We were greeted with a smile and handshake. I told Steve i was looking at the Mazda CX50's. I found her!! The Red Beauty. We took her out for a test drive, Steve went over every button in that car before we left the parking lot which was very comforting. What a nice ride! Four hours later, I bought the CX50 Turbo, the color is Soul Red Crystal Metallic - absolutely gorgeous. Everything I wanted! Edward, Steve, Tony, Mike, Nick you all were awesome!! Thank you so much :-) Thank you again Steve!!!
About our dealership
https://www.modernmazda.com/
At Modern Mazda, we do everything transparently.
That means telling you exactly how we arrived at our prices and inviting you to compare them against other dealerships.
It means showing you precisely what needs to be fixed in your vehicle and why. It means customizing a finance plan to meet your needs.
In short, it means conducting every part of our business openly and truthfully.
Take a look around and see what we mean. We've got nothing to hide.
Amenities
- Complimentary Coffee
- Cable Television
- Television
- Express Service
- Customer Lounge Area
Languages Spoken (2)
- English
- Spanish