Customer Reviews of Modern Mazda
Review type:
Purchasing new CX-90
by Jacob Blewitt on 04/24/2025
I visited Modern Mazda to inquire about a CX-90 in my search for a 3rd row SUV. My experience with both the car and the dealership was fantastic. My sales rep, Stephen Duffy, was helpful and informative, and was never pushy or overwhelming… throughout any of the process. Stephen and the rest of his team helped to make the transition to my new vehicle seamless. I highly recommend Modern Mazda and their staff if you are in the market for a vehicle.
765 reviews
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Drive away happy with Natalie!
by Jesica Colon on 03/29/2025I had a fantastic experience at the dealership thanks to Natalie Asarisi. She was incredibly helpful in getting me into my new 2025 vehicle. Her knowledge and patience made the process smooth and enjoyable. I highly recommend reaching out… to her if you're in the market for a car! Thank you, Natalie, for your excellent service!Cx90.
by Todd G on 03/30/2025I bought a Cx90 from Sal at Modern Mazda and he took his time going through all the accessories and explained what every button does.Amazing Experience!!
by Becca B on 03/29/2025We recently purchased a vehicle from here, and we are so glad we did! Jose Medina was our salesman, he did an amazing job and walked us through the car buying process very well! He is very sweet, attentive, and has a great sense of humor… while still being very professional, which we love! I HIGHLY recommend buying a car from here! :)5 star
by Anestis Skenderidis on 03/28/2025My family just bought a car from here and it was the easiest process ever, they let me test drive 4 different cars and were amazing through out the whole process. We got help from Zach Fox and he helped every step of the way!Mazda CX-30
by Terri Dolecki on 03/27/2025We highly recommend Modern Mazda! Our daughter recently purchased a used Mazda CX-5 from Modern Mazda and the staff was friendly and helpful. Her salesperson was Abbey Fitzgerald, so when we decided to shop for a Mazda, we knew that we… wanted to purchase the car from Modern Mazda and work with Abbey again. We are very happy with the 2021 Mazda CX-30 that we bought and with the whole buying experience.Best dealership around🤩
by Erin Sheldon on 03/18/2025updated 03/27/2025Abbey and Sal were amazing to work with and went above and beyond all our needs. Thank you!My New Mazda CX5
by RAIMOND D TEDESCO on 03/25/2025Once again great service and knowledgeable staff always willing to help. Jose Medina was very thorough pleasant to deal with.Great experience
by ARV on 03/25/2025We had a great experience purchasing a pre-owned vehicle from Modern Mazda. Zachary Fox was very professional, helpful and knowledgeable. We highly recommend Zachary and all the staff at Modern Mazda.Great experience working with Abbey F. at Modern Mazda
by Tracy F on 03/24/2025We leased a car last week from Modern Mazda & had a great experience! Our sales person was Abbey F. She is very professional yet fun to work with. Her knowledge of the brand was great & she was honest and delivered what she said she would.… We love our new car & don’t have a complaints about our sales experience. Abbey made the experience easy for us. I wouldn’t hesitate to get another car from Modern Mazda.Worth the trip from West Hartford to Thomaston
by Diane Link on 03/19/2025My experience working with Angela Zhovkliy was overwhelmingly positive . She is a good listener and really understand my needs and preferences in a vehicle. You knew all about the car features and could explain it in detail everything about… the car and differences from the older Mazda I had previously. All questions were answered either transparency and after the dealer visit, she was attentive and followed up with me and provided more information. When I had questions about price , she brought my questions quickly to the manager. Picking up the vehicle was a positive experience with Angela and she explained all the features and went through the initial setup of my new car with me , spending just the right amount of time but addressing everything thoroughly. When I was at home, I still had a question and she provided further help even after I picked up the vehicle. She was a pleasure to work with and I’ll seek her out if and when we get our next Mazda.Exceptional
by Shannon Rode on 03/14/2025Although 'customer service is a dying art' may be a common sentiment, Modern Mazda in Thomaston, CT, is a shining exception. Steven Duffy's commitment to customer care is impressive. I am grateful for the extra time you spent reviewing the… safety features, enabling my family to travel safely and confidently. This 2025 cx5 Sleek design is perfection, we can't wait to hit the road on our next road trip!Good experience
by Cathy C on 03/12/2025We had a good experience working with Abbey at Modern Mazda. She was informative, pleasant, patient, and professional. We found just the car we were looking for! Abbey kept us well-informed throughout the process. Thanks Abbey!Modern Maza is the place to go.
by DR on 02/28/2025updated 03/10/2025It's reliable, the people are competent and easy to work with.Smooth and easy process
by Aramis on 03/08/2025Abbey helped make this process as easy as possible and I am very happy with the experience I had here.Outstanding Sales experience
by Navy Chief on 03/05/2025Modern Mazda and their Sales Product Specialist Natalie Asarisi are outstanding professionals and well versed in customer service and product knowledge. We all know the car buying experience can be like going to the dentist, but with this… team of professionals, they made the whole experience FUN! It was as fun as driving a Mazda. I will buy all my future cars from Natalie and Modern they are the best in CT!!Definitely recommend
by Sarah on 03/04/2025Working with Steve Duffy has been an absolute pleasure while shopping for our new Mazda. Very knowledgeable and professional!Buy from Modern Mazda
by Jefrey on 02/25/2025updated 03/04/2025Recently bought a vehicle from modern mazda. My sales person was Abbey she was kind and helpful and made my purchase easy. Highly recommend buying a car from Abbey!Great
by Susan on 03/02/2025Great experience with Modern Mazda when I traded in my old Mazda for a new CX-30. They are always courteous and professional and explain everything very clearly. Justin Varecka did an awesome job helping me with the purchase and answering… all my questions. I would recommend him to anyone.Great Experience
by Brian Varner on 03/01/2025I had a great experience at Modern Mazda this week. I needed a car quickly, Abbey and Natalie made it happen. Go see them when you need your next carGreat experience!
by Jen P on 02/28/2025Modern Mazda made car buying easy. Salesman Steve D was very knowledgeable and patient. He kept me informed every step of the way. He helped me buy an amazing car and I couldn’t be happier! Ask for Steve the next time you shop at Modern… MazdaExcellent Sales Person
by Janice on 02/28/2025Worked with Natalie and she was outstanding…thorough, kind and very knowledgeable! Would recommend everyone ask for her if you’re looking to buy a Mazda. And Modern Motors is a great place to buy!
About our dealership
https://www.modernmazda.com/
At Modern Mazda, we do everything transparently.
That means telling you exactly how we arrived at our prices and inviting you to compare them against other dealerships.
It means showing you precisely what needs to be fixed in your vehicle and why. It means customizing a finance plan to meet your needs.
In short, it means conducting every part of our business openly and truthfully.
Take a look around and see what we mean. We've got nothing to hide.
Amenities
- Complimentary Coffee
- Cable Television
- Television
- Express Service
- Customer Lounge Area
Languages Spoken (2)
- English
- Spanish