Customer Reviews of Modern Mazda
Review type:
Purchasing new CX-90
by Jacob Blewitt on 04/24/2025
I visited Modern Mazda to inquire about a CX-90 in my search for a 3rd row SUV. My experience with both the car and the dealership was fantastic. My sales rep, Stephen Duffy, was helpful and informative, and was never pushy or overwhelming… throughout any of the process. Stephen and the rest of his team helped to make the transition to my new vehicle seamless. I highly recommend Modern Mazda and their staff if you are in the market for a vehicle.
765 reviews
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Great cars at great prices
by ccpisces on 11/03/2020Had a great experience buying and trading in my vehicle with "Fish". No pressure and great purchase options to fit every budget! Thanks, love my new car!Happy customer
by Modern Mazda on 07/30/2020My salesman Jose Medina was very easy to work with. He made the process very easy and always had my best interest in mind. Mary DHighly recommended.
by Joe Corey on 02/19/2020Very professional, accommodating, relaxed, take your time - we're here to help sales. I bought from Larry - he was great. But it really felt like everybody was helping. Mazda models easy to compare, with pricing structure clear and… straightforward. Very happy with cost out the door. Picked it up yesterday. Think I left an impression with my – kid in a candy store – smile on my face. Highly recommend Modern.New Mazda Cx5
by Modern Mazda is a wonderful on 02/11/2020Thank you Jose Medina for helping us purchase our beautiful MazdaCX5.Your vast knowledge and experience helped make a difficult decision less stressful' We were able to bring our new car home the same day of our purchase. Thankyou to you… allGood car buying experience
by CThuskyFan on 07/16/2019updated 07/22/2019Bought a year old Grand Cherokee and still excited about the purchase one year later. Looked throughout central CT and Jose Medina and Modern Mazda made the process easy. Would definitely go back .Good buying experience
by CThuskyFan on 07/16/2019updated 07/22/2019Bought a year old Grand Cherokee and still excited about the purchase one year later. Looked throughout central CT and Jose Medina and Modern Mazda made the process easy. Would definitely go back .buyer
by TB on 03/29/2019Jose Medina was very professional and made for a pleasant buying experience. I would recommend using Jose again.Best Mazda dealership
by Macie1995 on 02/10/2019Jose Medina & staff were amazing as always. Never felt pressured and did everything I think they could to best meet my budget. I truly think I got the best price around. I highly recommend Jose! Loving my new 2019 cx5!See Jose for a great buying experience!
by Dawn_Eric on 09/08/2018Just bought my second Mazda this week. Jose was just the best! He took the time to explain all of the vehicles features, was upfront with the cars history and was clear about the entire buying process. Absolutely zero pressure.… Personable and extremely knowledgeable. Working with a sales rep who has lots of experience makes all the difference. If youre looking for a Mazda, go see Jose! - Dawn & EricPurchase of 2018 Mazda CX5
by Johnmar on 05/29/2018We recently had the pleasure of working with Jose Medina and Harold Martino at Modern Mazda. We stopped in on a Sunday just to look at cars in the lot. To our surprise, they were open and Jose asked what we were looking for in features and… let us test drive a car. He explained the technology to us and certainly knew the vehicle he was selling. He was pleasant, has a great sense of humor and made the car buying process a breeze. Harold Martino worked with us on a fair trade in amount for a Subaru and explained the 0% financing that was being offered at the time. He was a pleasure to work with. We love our new Mazda and appreciate the great staff working there.An excellent buying experience at Modern Mazda
by LaraRX7 on 05/24/2018I cannot say enough wonderful things about your salesman Jose Medina. We came to your dealer looking for a safe, affordable car for my grandmother and couldn't be happier with the 2014 Mazda3 sedan we got for her. Jose was wonderful every… step of the way - no pressure, only excellent customer service! We will definitely be back when we need another Mazda. Thank you again!Would not recommend doing business at Modern
by COLLEEN2010 on 04/30/2018Be careful allowing Modern Mazda to handle your financing - I recently purchased a Pre-Certified Used 2015 Mazda 3. When I sat down to "do the numbers" with my Salesman "Fish" my monthly payment was based on an estimated 4.99% interest rate… with a $1000 down payment. I mentioned to Fish that I have excellent Credit, he said the rate would be lower if that were the case. When it was time to sit with the Sales Manager, Crystal, the document she handed me showed a rate of 5.99% which in my opinion is very high considering Crystal also showed me my Credit Report which has me with a score of 813. I questioned her about the high rate at which point she went on her computer and claimed she was corresponding w/the bank. She said it could be lowered to 5.49% and her reason behind this was because I was actually putting $2000 down instead of $1000 they could give me the lower 5.49%. She also told me banks handle financing differently on Used vehicles, rates are generally higher. I should have gone with my gut feeling and not signed the document! In my opinion the dealership could have offered me a much lower rate based on my Credit Score alone. I went back to the dealership to speak with a Manager, I believe his name is Mike. I explained my concerns regarding the high interest rate, he basically told me to refinance the loan. I was also informed that the Salesman had mis-quoted the 4.99%. So now I have to deal with the hassle of refinancing the loan and pay the fee associated with refinancing. And the rates I am being quoted to refinance for someone with my Credit Score, is 2.49%. I've learned a lesson, do your research BEFORE going to the dealership.Kim Gelada totally sold me!
by hilarypaige on 04/08/2018I went into Modern on a Friday night, a half hour before close and ended up needing to be there much after close because I was torn between two vehicles and on a time constraint. Kim stayed well after her scheduled time with no fuss. She… was encouraging that I took my time and gave me info on both vehicles to help make my decision and so that I would have any info I needed for my credit union if and when I decided. She was extremely quick with the process once I decided and never pushy or overbearing. Honestly as much as I liked this vehicle, Kim definitely helped sell it. I had seen many dealerships at that point and each sales person was cold and quick to try to sell me on the first thing I saw without really listening to my concerns or what I was looking for. Kim took her time but was diligent. I appreciate her making this process of buying so smooth for me!Great Salesman
by Marellyn on 04/05/2018Recently purchases a precertified car at Modern Mazda and had a great experience working with a man with a "catchy" name - Fish - (Mr. Salmon). He is very thorough and pleasant to work with and wants to continue his high level of service… even after purchasing a vehicle.The Right Salesperson - A Great Deal
by GerryClout on 04/04/2018Thanks to Kim Gelada I got a great car at a great price. Helpful is an understatementExceptional Customer Service
by lujan01 on 04/02/2018Purchased my Mazda 2018 AWD CX5 on March 30, 2018. Larry Maida was very helpful and assisted in the sales process in a professional manner. There was no pressure. Crystal the sales manager made the final offer a win for me. I felt it… was very fair and I am glad I went with them over other Mazda dealerships. Love my Mazda!Modern Mazda went the extra mile, which was enough for me
by DenisSmith on 03/18/2018I recently needed to look for another vehicle. I wanted something new but was willing to buy used if it worked for me. I looked at several different types of makes and models. My last vehicle was a full size pick up and was leaning for… another truck or SUV. I did not consider Mazda but a friend told me to check out a Mazda. The closest Mazda dealership to my house was Modern Mazda. It was by far the dealership that was furthest away from my house. "Fish" was the saleman that met me at the door as I entered. He was very nice and not at all pushy. Fish was very informative about all the vehicles I looked at on the lot. I was very impressed with the Mazda vehicle selection. At the end of my first visit I had my mind set on a couple vehicles on the lot. I had narrowed my choices down to the Mazda vehicles as well as other SUV's and pick up trucks. Still Modern Mazda was the furthest away. I might have been happy with any of the vehicles I narrowed down to but it was my experience with "Fish" that got me to make the trip back to Modern. He was always quite pleasant to deal with. He even sent a personalized video showing a walk around and walk through of a CX-9 highlighting the best features of the vehicle. The second time I visited Modern, I test drove a CX-5 and CX-9 and decided on the CX-9. Fish helped through my decision to lease instead of purchasing based on things I mentioned that were important to me. I have been driving my new CX-9 for a week and love the vehicle and all of the safety features. I would recommend paying a visit to John "Fish" Salmon at Modern Mazda before choosing your next vehicle.Enjoyable Experience
by lenm1953 on 03/06/2018I want to say that purchasing a new vehicle at Modern Mazda was a good experience. My salesman John "Fish" Salmon was a pleasure to work with. He was also extremely knowledgeable with all matters of the CX-5. Thanks John.Great people and friendly service
by Doughdave on 02/24/2018We recently purchased a 2017 Mazda CX-5 from Larry DeMaida at Modern. We had done some research prior to meeting with Larry and he was very knowledgeable and answered all of our questions fully and honestly. He was patient with my whole… family even when the kids were getting bored. He pointed us in the right direction and we love our new car. The finance team was professional and efficient especially Kirk Cotes. We were impressed with the new showroom and all the updates to the facility. We would highly recommend Modern Mazda and Larry DeMaida.Great Dealership
by ModernMazdaCx5 on 02/01/2018This is a very good dealership and our salesperson, Larry, for a new Mazda cx5 made the whole process easy. Everyone you meet is friendly and helpful. Can't go wrong buying a new Mazda from them.Highly recommened
by ajPerras on 01/26/2018Great experience here! Fish was awesome, no pressure, extremely knowledgeable, and super easy to work with. We are planning on getting another car in the fall and will definitely be coming back to Modern!
About our dealership
https://www.modernmazda.com/
At Modern Mazda, we do everything transparently.
That means telling you exactly how we arrived at our prices and inviting you to compare them against other dealerships.
It means showing you precisely what needs to be fixed in your vehicle and why. It means customizing a finance plan to meet your needs.
In short, it means conducting every part of our business openly and truthfully.
Take a look around and see what we mean. We've got nothing to hide.
Amenities
- Complimentary Coffee
- Cable Television
- Television
- Express Service
- Customer Lounge Area
Languages Spoken (2)
- English
- Spanish