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Customer Reviews of Shaker Family Ford Lincoln

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1175 reviews
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  • Easy

    5 out of 5 starsby Matt on 04/28/2023

    Sales rep James Cole was great to work with and made it really easy. There was a car "in route" to the dealership that we were interested in. Made a couple of calls and ended up with James handling our purchase. He guided us through a test drive of a similar car on the lot and set up us with all the administrative paperwork for when our car arrived. When it came time for execution of the deal everything went smooth and he was very attentive to the entire process. Great experience and good guy!! GM John Lalla also really essential and helpful.
  • Repeat customer

    5 out of 5 starsby Chris Strubbe on 04/26/2023

    Just picked up our new Bronco Sport outer banks. Mike Talarico is a great salesperson to work with. He was accommodating to our schedule. He did not push a hard sell on us. We were looking at 4 different brand SUVs, and made many visits to Shakers. This is our 3rd vehicle thru Shakers, and our 2nd with Mike. He definitely makes the car buying experience stress-free.
  • Bronco Sport Heritage Limited Edition!

    5 out of 5 starsby Bronco Bonnie on 04/19/2023

    I love my new Bronco! Worked with Cathy Creed, she was wonderful! Everything was perfect. Cathy showed me everything I needed, help me get the Ford Pass App (great add!) all set up. Helped we will everything. Glad to be back with Ford!
  • 2013 F150 Lariat

    5 out of 5 starsby Kory S on 04/15/2023

    Ordered and purchased a 2023 Ford F150 Lariat. Mike Talarico and Kevin Lubitski were fantastic and made the process easy. I highly recommend them both. I will be going to them for my next vehicle!
  • Great sales people

    5 out of 5 starsby Tricia on 04/14/2023

    Cathy Reed helped my husband trade in his 2016?F150!and upgrade to a 2021 of the same model. She responded in a timely manner and helped us through the transition.
  • June was excellent

    5 out of 5 starsby Howie C on 04/13/2023

    June was very attentive to what I was looking for. very easy to deal with. More importantly, not pushy. This is a rare find in sales. Would definitely do business again.
  • Maverick Man

    5 out of 5 starsby Guy Ferrelli on 04/01/2023

    I ordered my 2022 Ford Maverick and just received my 2023 Maverick. A 14 month wait. However, it was well worth the wait! For a truck that I never test drove or even got to sit in, ordered from a picture, it exceeds all my expectation. I can go on! Cathy Reed was the sales individual I dealt with and she earned her keep! I got impatient during the 14 months, thinking at the time it would be 8 months, but Cathy kept me on track. I actually thought about stepping up to the Ranger, but she kept me calm and informed. Dealing with Cathy was easy and casual. She knows her product line very well and dealt me a fair deal. She has a history with Ford Auto Sales and with the Shaker Dealerships and it shows via her experience.
  • FROM A DODGE RAM TO A 2023 FORD EXPLORER

    5 out of 5 starsby Bob Kelly on 03/29/2023

    The team of Cathy and Bill Reed did a wonderful job helping us to get our new Ford. Cathy helped our Son Sean who lives in Florida locate our car at Shaker and Bill completed the sale with not problems.
  • Easy transaction

    5 out of 5 starsby Saori A on 03/29/2023

    Had a very pleasant experience with Mike and Kevin. Despite my misplacing of my original SUVs title - they made the buying process easy. Mike was knowledgeable about the truck and Kevin helped me get the title issue situated.
  • Ran/Jan

    5 out of 5 starsby Ran Jan on 03/28/2023

    The transaction of purchasing a new vehicle is what Shaker Family Ford excel in. Cathy Reed has assisted us for many years and we would not go elsewhere. Our recent purchase was handled by Cathy Reed with expertise and professionalism. We immensely appreciate Cathy and are grateful for her assistance. Ran/Jan
  • GO TO JUNE MARIANI

    5 out of 5 starsby John on 03/22/2023

    June was absolutely a pleasure to work with ..I came in on Saturday, but I felt the price on my trade in was a low ball price from the other guys ..not her fault.. however I decided to surprise her Monday with no appointment, she took me right away and helped me out on getting my new truck for the best deal around..so all around I'm happy with the person..So thank you June Mariani. YOUR THE BEST!!!
  • 3rd time and still happy

    5 out of 5 starsby Ted O on 03/17/2023

    Leased my 3rd vehicle with Shaker Ford this month, and I worked with June Mariani. She's terrific, have me lots of options to choose from and tried to make the best deal for me. Everything is stupid expensive now but June and Shaker Ford did their best, and I'll stay a customer.
  • 2022 white Ford Explorer - new

    5 out of 5 starsby Elena on 03/17/2023

    First of all James is awesome, besides the price being the cheapest than the other dealerships, James’s personality is what got us to feel comfortable and move quickly. His personalized video of the car was the perfect touch! I’ve never seen such a personalized car buying experience before and the video helped a lot bc we felt like we saw the car and knew we were going to buy it before we even drove to your location I highly recommend James - we have bought cars in the past and I’ve never met someone with a personality like James !!! Most sales people are super pushy and he just clicked with us instantly! I can see him running the place one day - I work in recruitment and so much of your job is about personality and understanding people and their wants and needs, this comes very easy to James! And lastly James explained the rates very well to us on the phone prior to us coming to CT so we knew going there what to expect!! He let us ask several questions and answered all of them without hesitation and he made us feel super comfortable the whole time. Highly highly recommend James - again best personality, knows his work very well and can see him as a leader running and motivating a whole team!!!
  • Shaker’s Family Ford a Great Experience!

    5 out of 5 starsby Mike on 03/16/2023

    Bill Reed did an outstanding job during the sale of my 2022 Ford F150. He thoroughly explained the key features of the truck I was interested in. During the test drive it was obvious I had never driven a hybrid vehicle and Bill explained the nuances of driving a hybrid without making me fell like I knew nothing about it. Bill is a credit to the Shaker’s sales staff and did an outstanding job selling the truck. I live 120 miles away from the Shaker dealership and Bill made it worth the 2 hour ride to purchase the new vehicle.
  • New car purchase

    5 out of 5 starsby Mike R on 03/12/2023

    Been a long time customer of Shakers. Although I have had numerous issues on the service side I must say that my recent purchase was a very pleasant experience. Mike in sales was incredibly professional, prompt and courteous. Highly recommend seeing him if you are in the market for a new car.
  • Love my new Lincoln!

    5 out of 5 starsby Deniece on 03/03/2023

    I just purchased my 4th vehicle from Shaker! My Salesman, Mike Talerico, was very professional, fair with pricing, and helpful getting me into my third Lincoln, which is now my favorite! I would highly recommend purchasing your next vehicle at Shaker. The entire staff is very professional and friendly. Deniece M.
  • Great experience

    5 out of 5 starsby JayG on 02/28/2023

    Very pleasant experience. I enjoyed purchasing a car from Shakers and would go back in a heartbeat. i worked with Mike and he was a pleasure to work with. He helped me make my decision and was very helpful throughout the process. I highly recommend Shakers and Mike in particular.
  • Good Stuff

    5 out of 5 starsby Tim B on 02/28/2023

    experience was great from start to finish, listened to me and took care of everything. Cathy Reed was totally responsive and a pleasure to work with.
  • Great Service

    5 out of 5 starsby Josh on 02/25/2023

    Saleswomen June Mariani made the buying process simple. Transparent with a great personality. Told her what I was looking for and she was able to make it happen. Overall the entire team at Shaker was excellent.
  • Amazing Sales Woman & Dealership

    5 out of 5 starsby B Halpin on 02/22/2023

    My experience at Shaker’s Family Ford Lincoln was excellent! June Mariani was the best saleswoman I have ever worked with. Her pleasant personality, as well as the level of respect that was shown to me, made buying my first truck very memorable. From the second we met, June worked tirelessly to make sure I received the best deal possible. I was never rushed to make a decision and when I finally did, everything was completed on the same day (which was great since I had driven 90 minutes to look at this used truck). I highly recommend June and Shaker’s Family Ford Lincoln. Thank you for helping me to own my first truck!
  • Fortunate to work with Mike Talarico and Ciana Hosking

    5 out of 5 starsby Steve W on 02/17/2023

    Recently purchased a 2021 Expedition. Mike and Ciana made the whole experience enjoyable and were great to work with - as was everyone who works there. Would recommend them to anyone I know looking to buy.

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