Gary Yeomans Ford
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Customer Reviews of Gary Yeomans Ford
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dishonest, condescneding and rude
by kremsing on 01/13/2013updated 04/26/2025Purcased my vehicle on Aug 28,2012 on the date of purchased I mentioned to my salesman that I thought that there was an oil leak. The salesman took it to the service dept. came back and said no it's not a leak it just looks like one because… we recently changed the oil. At this time my husband was away in VA getting ready to deploy to Afghanistan so I thought that I could trust what the dealership was telling me I didn't realize they would take advantage of me! Here we are in Jan. 2013 I took the car to the Jeep Dealer to have the transmission checked because it was giving me a hard downshift. Come to find out it also has an oil leak! I went straight next door to Gary Yeomans and talked to the manager of my salesguy. The manager stated that I should know that when I purchase a used vehicle that things can go wrong and there is no warranty and that its a little late to be coming back. My reply was I understand that but I told you in the begining I thought something was wrong and you lied to me also it's been 5 months because it's not like I was going to take the car in right after I purchased it. He then said that it was my fault for believing them then and I shouldn't have purchsed the vehicle. He was condescending and rude, he got frustrated with me and went to get his GM which I never saw by the way and waited an hour. Although he was frustrated he origianl manager came back and proceeded to sell me another car when I told him that it wasnt possible my husband was in Afghanistan and couldnt send mail out nor did I have a power of attorney his answer was there is ways around that. He pawned me off to a salesman which I wasn't interested in but I did it while waiting for the GM. The salesman couldnt wait to get rid of me because he was in the middle of selling other cars and I wasnt a profit to him. After looking the salesman said are you done and then just walked away leaving me to go back inside where I then couldn't find anyone to talk to. This company made me feel like I was dealing with a sleezy car lot. I am so disgusted at the way I was treated! I understand that there are no warranties but I feel that they should take some responsibilty for their actions! He offered to fix the car cheaper then the Jeep dealer that was his solution.
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