Customer Reviews of Ed Morse Bayview Cadillac
Review type:
BUY SOMEWHERE ELSE
by BUY SOMEWHERE ELSE on 03/09/2021Very bad experience. Readers digest version. Tried to purchase an Escalade. After a lot of back and forth - my wife sat in the lobby for 1.5 hours while they sold the car out from underneath us. The sales person apologized, but it was a… complete joke. Typical dealership with high demand that treated us like crap. They could have tried to make it right.......Profits over customers service.I did speak with you. You said you would see what you could do and NEVER called me back. This is simply PR for the response. If you worked for me I would fire you! This is the culture as you don't care.
The right stuff
by Harry on 09/04/2020Staff was very personableWe are elated to hear that, Harry! Please let us know if you need any further assistance. Ed Morse Corporate Offices
My new Cadillac XT6
by Juliana on 08/19/2020Friendly, knowledgeable, honest and professional staff. Honestly, they made the whole car buying ordeal very pleasant and enjoyable. Thank you Bayview!!! Alex, Michele, Anthony and Bayview Team keep up the great and fun work. It was a… great experience.Thank you for taking the time to share your excellent experience with our team! We are so happy they could help make your experience a breeze. Should you need anything, please don't hesitate to reach out. Ed Morse Corporate Offices
Great experience
by Shawn on 08/05/2020I liked most the seamless process of new car selection and transition without a hiccup great thanks to sales man Gregory Linton.Thank you for taking the time to share your excellent experience with Gregory Linton! We are so happy he could help make your experience a breeze. Should you need anything, please don't hesitate to reach out. Ed Morse Corporate Offices
Incredible Staff
by BobbieJean on 07/08/2020Every person I encountered was amazing to deal with. Gregory Linton was my sales associate. He was thorough, helpful & very patient with me. Tarek in the financing department was very knowledgeable, made it fun & an easy process. Tony… Giordano, the GM made sure I was comfortable & helped make my lease a breeze. Overall, I am very pleased with Ed Morse Cadillac & have been telling all my friends to head over! I love showing off my new car! Thank you to all the staff over at Ed Morse!Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit. Ed Morse Corporate Offices
Jose Volosin
by Jose on 06/22/2020The sales person Steve was very professional and to the point.Thanks for sharing your quality experience with Steve. We appreciate your business and hope to see you again soon! Ed Morse Corporate Offices
Brooke Greenstein
by Brooke on 05/24/2020updated 06/01/2020Very clean not pushy good and friendly staffWe are glad to hear that! Thanks for the great review. Ed Morse Corporate Offices
Good experience which is unusual for a car dealer ship.
by Jack on 05/23/2020Straight forward, didn't play any ridiculous sales games. Gave me a price, I countered with my best offer and told them if they accept email me in writing which they did. Handled the whole negotiation over they phone and email. Went test… drove the vehicle and bought it on the spot.Hi Jack, thank you for taking the time to let others know about your positive experience. We're happy that our team could meet your expectations! Have a great day. Ed Morse Corporate Offices
A great car buying experience.
by Gorsan on 05/12/2020My sales person, Seden, was professional helpful and no pressure. She went over different cars and found the one that fit my needs. Same with Tarek, finance manager, who took his time and answered my questions.Wow, that is what we love to hear! We are so pleased that Seden and Tarek were able to help make your experience a breeze. We appreciate your business and look forward to your next visit. Ed Morse Corporate Offices
Will Return for next car
by Steven on 05/05/2020Everyone was helpful and pleasant to deal,with. There were not the games usually involved,in purchasing a car. Everything was up front and people were honest.Mr
by Antonio on 04/30/2020Sales personnel very professionalThanks for the great review! We appreciate it and hope to do business with you again in the future. Ed Morse Corporate Offices
Great experience - car buying made easy
by Joseph on 04/15/2020Sales rep was fully knowledgeable and very helpfulThanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future. Ed Morse Corporate Offices
Fast, Easy and Headache free
by Jennifer on 04/06/2020Sales rep Mark was great. I was in and out.We are pleased to hear of your great experience with Mark! Thanks for taking the time to share it with us. Ed Morse Corporate Offices
Great Place to Buy a Car
by CharlesRiverside on 03/26/2020Good service and effortless transaction. They looked for financing alternatives that at the end were more beneficial to me than the ones I was planning to use. At the end of the day it was a win/win.Wow, we are so happy to hear about the great experience you had at our dealership! It was an immense pleasure to work with you and help find your perfect vehicle. We sincerely appreciate your business, and hope to see you again in the future! Ed Morse Corporate Offices
It's worth car shopping at Bayview Cadillac
by Michael on 03/18/2020Bayview Cadillac offers customers a comfortable environment with friendly, helpful and knowledgeable staff.Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression! Ed Morse Corporate Offices
Best buying experience!
by Steve_Mary on 03/15/2020Steve Plotnik provided the best buying experience we've every had! It was a busy day at the dealership and we came over from Naples with our 2 dogs. He welcomed us and our dogs! He provided thorough knowledge of the vehicle we were… interested in and worked through the process of the purchase in a very helpful and up beat manner. The other staff at the business were also very kind. Before we knew it, we were driving away in our new SUV!Hi Steve, hearing that you had such a wonderful experience means the world to our team. We aim to please every customer and make their experience as smooth as possible. If there is anything further that our team can assist you with, please let us know! We'd be more than happy to help. Ed Morse Corporate Offices
XT6
by John on 03/09/2020Staff very accommodatingThanks for the great review, John. Please let us know if you need anything else in the future! Ed Morse Corporate Offices
John DeGennaro
by John on 03/07/2020The salesman Alex Grillo was very courteous & helpful in negotiating price for my car & after i purchased it he took time to make sure i knew how to use all my options which is pretty intenseHi John, thank you for taking the time to let others know about your positive experience. We're happy that Alex and our team could meet your expectations! Have a great day. Ed Morse Corporate Offices
Great Dealership
by Brian on 02/27/2020updated 03/05/2020prompt and friendly.Cadillac XT4
by Michael on 03/03/2020Steve Plotnick was very patient and explained everything to me during the lease process and the spent a great deal of time explaining the intricasies of the new carThanks for the excellent review! We are so pleased to hear about your experience with Steve and the team. Please let us know if you need anything. Ed Morse Corporate Offices
Michael
by Michael on 02/26/2020Everyone treaded me as if I was their only customer.We are so glad our staff made you feel welcome during your visit! We look forward to seeing you again soon. Ed Morse Corporate Offices
Ed Morse Bayview Cadillac & the Ed Morse Auto Group including its subsidiaries, consists of 49 locations that house 71 automotive franchises, 14 motorcycle franchises, and 12 other businesses including 25 domestic and import brands, a Clarion Inn hotel, a NAPA Auto Parts retail store, and a 240,000 square foot Parts Center. In addition to our inventories of new vehicles, Ed Morse Auto Group offers a wide variety of pre-owned vehicles in a wide variety of makes and models. Each of our Ed Morse Auto Group locations also offer a service center ready to keep your car in the best condition possible. Get in touch with our team to learn more about the vehicles and services we have to offer at Ed Morse Auto Group.
- Complimentary Loaner Cars
- Complimentary Coffee
- Rental Car Service Onsite
- Collision Repair/Body Shop
- Customer Lounge Area
- English
- Portuguese
- Hebrew
- Spanish
we regret to hear that you had a negative experience with us. This is not the culture that we promote here at Ed Morse Bayview Cadillac and we take that very seriously. In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to our Sales Manager, Anthony Lanzaro, via email at AnthonyLanzaro@edmorse.com to discuss this further. Thank you again for bringing this to our attention. Ed Morse Corporate Offices
by Ed Morse Corporate Offices on 03/29/2022