BMW of Fort Myers
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Customer Reviews of BMW of Fort Myers
Review type:
New Car sales
by allengvol on 04/09/2025
Straightforward negotiations on the price with no nonsense. I was very pleased with a fair price that was honored a month later when the car arrived from the factory.
176 reviews
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BMW 530i
by lmruben on 12/18/2021Jordan, our sales rep and Bill our finance manager, were both knowledgeable and efficient, answered all of our questions during and after the sales process. Thank you BMW FORT MYERS!Lmruben, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Myers. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Service Department
by Bill Cronin on 06/07/2021BMW of Ft. Myers always does a great job servicing my cars. Carol Berger is a great Service Advisor. They are a very professional group.randy porter
by randylporter on 05/10/2021Tom Simmons always gives me a great service. the car wash crew let us down as they soiled the carpet in several areas and broke the seat glide cover on the passenger side. Tom got them to spot clean the carpets.Owner
by Stephen on 05/06/2021Outstanding customer service. Advisor Carol is the bestsale
by John1958 on 04/22/2021excellent and very professional serviceGreat Service
by Stephen on 04/02/2021Service manager Jose is always very good on making sure our BMW is in perfect shape.Excellent Service at BMW of Fort Myers
by dresarmiento on 03/03/2021I can always count on Jeremy when I need something, whether it's a major concern or a simple question. His communication is always on point and I know all work is done right the first time.Denis Ferraro
by Denis F. on 02/21/2021The sale rep. answered all my questions.BMW of Fort Myers, Florida
by Anonymous on 02/11/2021Extremely pleasant, no pressure5 Star Customer Service!
by Griselle on 01/22/2021Jose Fonseca goes above and beyond customer service. My vehicle was serviced in a timely manner and they did it right the first time. They always provide excellent service and always walk out of there satisfied. I would definitely recommend… BMW of Fort Myers for all of your BMW needs!Maintenance service Bmw fort myers
by david jocik on 01/11/2021Excellent service provided by Bmw Fort Myer. Service Associate Jose Fonseca always provided us with exceptional customer care.Joann and Bill Whaley
by Joann/Bill on 12/22/2020We visited several other luxury car dealers before stopping at Fort Myers BMW. There was no comparison. From the time we stepped into the show room until the moment we left with our new suv the service and professionalism were outstanding.… Everyone we met went out of there way to be helpful. Also I love the car.Avoid fort myers bmw
by CC on 12/19/2020This dealership does not want to earn your business. I would advise to go to another dealership. *Limited communication from salesman - will call you back days later when he feels like it. Perhaps don’t hire retired salesmen who don’t care… if they make a sale or not. * Sales manager couldn’t even smile and properly introduce himself in a friendly manner. * Didn’t feel like a luxury dealership walking in: even a simple asking if you would like a bottle of water was not done like I’m used to. I’m still in disbelief by the non welcoming treatment from a luxury dealership and for a dealership to act in the way they did. I would love to compare other BMW dealerships in area because the one I’m used to up North was nothing like this one. So shame on the management there, and the salesman who was “working” Aka not working with us.Customer Service at its best!!!!
by Canesfins21 on 11/23/2020All I can say is Scott Ruby, David Seaman, and Alberto Ramos are absolutely the best. I have never had such a smooth transition trading a vehicle. They made the buying experience what it should be. Customer service at its best! Thank you… very much!Replaced fuel pump
by Larry Carney on 10/03/2020Chad the service rep. was great. He got me a rental car and had the repair complete the next day .Service ;performed on 2010 BMW 328 i X- Drive sedan
by BMWarning on 08/16/2020We moved to Florida a year ago. We had service done on our BMW 328 , and purchased a convertible. The ealer kept out older car for three days because of a parts screw up, and we could not get a loaner vehicle. We made two long trips to… the dealer and finally got the car back. We meticulously detailed the 328 X-Drive Automobile and returned for routine service and a brake system issue. The service staff returned the car dirty and the paint was scratched...We asked the staff to garage the vehicle but they parked it under a tree. The Brake warning light appeared once again on the way home, and we were advised that we would have to have another diagnostic test performed. We will never return to BMW of Fort Myers.Hi Bmwarning, we regret to hear that your recent experience was anything less than exceptional. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (844) 283-1830 so we can work towards a resolution. We look forward to hearing from you.
Service
by Bwmowner on 08/09/2020This is the second time BMW FT Myers has told me I have a issue. This time I needed a battery replaced. The ABS light was on. I was told they cleared the code after replacing battery and I need to replace the ABS DSC Module which would be… $4,500.00. I said No thanks.. After driving the car less than an hour the light went out on it’s own. Very disappointed. When I picked up the car they had to clean all the dirty hand prints off the door and arm rest. Worse service I’ve ever had.Bwmowner, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We'd like the opportunity to discuss this with you. Please reach out to us at (844) 283-1830 at your earliest convenience to discuss how we can turn your experience into a positive one.
My 2016 BMW 535i xDrive A/C issue
by Ladyblu146 on 07/24/2020About 5 weeks ago, I lost my A/C in my car. I brought it in for service. A/C was immediately restored with a green dye in place to locate the leak. Fast forward to this week, my A/C went again. I made an appt., the A/C leak was located and… was repaired within 24 hours. Super courteous, efficient service with a loaner vehicle. The staff is extremely professional! Would highly recommend this dealership for service!Ladyblu146, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Fort Myers. Please let us know if there is anything else we can do for you; we are more than happy to help!
Aaron Hofmeyer
by Aaron H on 05/13/2020Quick, professional and on point!Aaron H, thank you so much for your high rating!
Oil Change
by Gronick on 01/14/2020A little over an hour and a half wait for an oil change is too long. Cost was higher than quoted.Hello Gronick, thank you; we appreciate your feedback!
DVM
by equidae on 12/27/2019This dealership makes the experience of owning a BMW even better.Equidae, we are glad we could help! We hope to be of service to you again in the future. Best wishes, BMW of Fort Myers
About our dealership
Allen, we are so pleased you enjoyed your visit to BMW of Fort Myers! We hope to see you soon!
by Mya Perez on 04/11/2025