Customer Reviews of AutoNation Honda Hollywood
Review type:
Great Car Buying Experience
Friendly and Knowledgeable
by LMRHOLLYWOOD on 03/28/2025The staff was very friendly and eager to please, as well as knowledgeable. Since my car's servicing was going to take a few hours, they even gave me a ride home and picked me up when the car was ready. If I wanted to stay, they have a… comfortable and pleasant waiting area with a TV and complementary coffee/tea/hot chocolate. They also cleaned my car inside and outside for free.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Recent Service
by John McC on 04/04/2024I decided to try this location as opposed to the Hollywood location, mainly due to the poor service recieved in Hollywood, where I experienced staff with attitude problems, chipped the paint on a door handle and they denied it, over… pressurised tyres (alarm went off within 2 mins of leaving the facility, and found all 4 tyres to be 10 PSI over the recommended 34PSI) and the excess time taken as opposed to what was origanally estimated. I arrived 15 mins before my scheduled appointment, and was greeted by service manager Mario Betancur, who was a pleasure to deal with. Everything was completed well within the 1.5 hrs he'd estimated. I'll be using this location for future service work.Hi, we are pleased to hear you had such a positive experience with us, John! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Car Buying Experience
by Kelseyt26 on 04/01/2024I had a great experience buying a new car from the AutoNation Honda. Roderick showed me a variety of cars that met what I was looking for and answered all my questions. Definitely recommend to other people and would go back in the future.Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
2024 Honda Civic Hatchback
by Dennis Gardiner on 03/21/2024Sara Valdivieso was excellent and very transparent when dealing with me and my family. 0 BS straight to the point and knew what she was talking about. Overall my experience with Hollywood Honda was excellent from the wait time to the… transaction time.Hi Dennis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Smooth process
by JC on 03/08/2024It was a smooth, straightforward process.Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
My new Pilot Touring
by mesara25 on 03/01/2024In general I had a very good experience buying my new car. Everyone was professional and courteous, made the process easy for me.Hi, we're glad you had such a wonderful experience with us! If you ever need help, just give us a call. Happy motoring!
20024 Honda HRV
by Patricia on 02/28/2024Please and knowledge staff. Nice and clean environment. Excellent customer service.Hi Patricia, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.
Grateful
by Janet M on 02/11/2024My sales representative Don Leighton is a genuinely awesome person. I was so sad when I went to Autonation Honda dealership because I was dealing with a 2023 Toyota Carolla SE that's defective and Toyota's manufacturer's specialists lied… concerning my car. After many repairs, lead to lower back pain. Don showed empathy from the very beginning as I gathered information about trading in my Toyota for a 2024 Honda. He even went as far as to introduce me to Honda's General Manager Ailed Riverol. He then assured me if I have a problem to contact him directly. With the help of Don Leighton, I went ahead and trade my car in and purchased a 2024 Honda Civic Sport. The process was very easy thanks to Don and all his colleagues that were also friendly; creating a great environment to do business. It's been a few weeks and I'm happy with my purchase :) Thanks! Don Leighton :) Keep on being a light to those you come across.Hi Janet, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Hollywood! Feel free to stop by if you ever need any more help.
Totally Refreshing Sales Experience
by CopierGuy on 01/30/2024I have bought several Honda vehicles over the years and decided to buy from Auto Nation Honda in Hollywood Fl as a family member enlightened me that my regular dealer was not giving me the best deal. He was so right as I sat down to do… numbers, the transparency and no pressure sales approach was genuinely surprising. I would like say that Rodrick and his teammates make buying a car a pleasure again, he has made a customer for life.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Car buying experience
by Mandy15 on 01/05/2024My sister and I both bought cars at the same time at AutoNation Hollywood. Or sales agent, Daniel Thorburn, was professional, knowledgeable and courteous.Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Excellent auto buy
by Birdlady on 12/11/2023Buying a car is time consuming and nerve wracking. My salesman and finance advisor were both exceptional.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Ed Taylor
by Ed Taylor on 12/01/2023I called the Service Department and made an appointment with Leidy Gomez for November 30th. When I arrived at 10:00 am, I was greeted by Leidy and we discussed what my vehicle needed, an oil change and new tires. She gave me an estimate… and an approximate time my vehicle would be ready. She called within thirty minutes of the estimated time to say it was ready. I picked up my car and the cost was exactly as estimated. Leidy followed up the next day to make sure I was satisfied with work performed. It was a great experience!!Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda Hollywood. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Trade
by MMessa1 on 11/27/2023The staff was super friendly and helpful, we couldn’t get to and agreement but the experience was good.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
excellent experience
by Jennifer on 11/24/2023I would like to take the time to acknowledge the superior sales and customer service that was provided to me at Autonation Honda Hollywood. I was recommended by a family friend to check out this dealership. On Nov 11, 2023, I had the… pleasure of working with a team of three who made my experience wonderful. Before coming to this dealership, I went to a few other places and I was not finding the "perfect" car. As soon as I walked in we were greeted by Joey Rodriguez and Roderick Williams, both introduced themselves. We immediately saw the 2024 Black CRV-Sport Touring in the display room and asked to test drive it. The vehicle itself is impeccable and was exactly what I was looking for. Joey and Roderick had great personalities that made it comfortable for us to be open with any concerns and explore the leasing or buying options. In addition, my father only speaks Spanish so Joey was able to further explain in Spanish for a better understanding. As I mentioned, I went to Honda's competitors and I spoke with other sales personnel but Joey is by far the easiest and most knowledgeable person to work with when it comes to down to business and the numbers. In addition, Roderick had so much patience with me as I wanted to see the SUV in another color. He took his time showing us the CVR Sport touring as he informed us how it is fuel efficient, the details of the car's style, and all of its safety features. Once I was done with the initial team, I finished signing the documents with Nathalie Chery Thompson. She also explained the next process to us. Nathalie was very welcoming. I want to show my gratitude to this team. I will highly recommend future buyers to ask for Joey or Williams. The way this team made the process of buying a car so easy is unbelieve. What a wonderful environment to purchase a car. Joey, Roderick and Nathalie, thank you!Hello Jennifer, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Helpful
by JJM2023 on 11/21/2023Rocky was helpful and informative and got my car serviced before it was promised it would be ready.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.
Ms.
by Blakey’s on 11/12/2023My experience is always great. They are real professionals especially my wonder Mr. Rocky and Avi. I appreciate them so much.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
My forever place!
by Vardine on 11/08/2023Great team! You'll feel like family here! They actually care about you and your car. I've had bad experiences at another dealership where I originally purchased my car and I wish I switched sooner. It's crazy to say, but I never had the… other dealership to open the hood of my car on arrival and be able to show me some issues I may be experiencing with my car. Things I was concerned about and was told previously not to worry or was pushed aside. My advisor was being trained by Carlos, I wish I remembered the advisor's name. He was very nice and down to earth. This is my forever place now!Hi Vardine, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Hollywood. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Awesome service
by Fzoncolay on 11/01/2023Can’t complain, Adrian at Hollywood Honda autonation it’s the guy you can trust you vehicle on any service, honest and friendly, lucky me all my services he’s helping me since I moved from Illinois.Hi, we really appreciate your feedback! We're looking forward to your next visit with us!
Oil change
by Adriana on 10/28/2023Good service and fasterHi Adriana, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.
Excellent customer service
by Leo1977 on 10/15/2023I got there and they several people waiting to welcome you and take care of my needs and they did it with a smile.Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
I highly recommend this Business. They help get a car!
by EJ Francois on 10/12/2023Great customer service. The product was exactly what I was looking for.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
by Roman Brooks on 04/03/2024