Customer Reviews of Spitzer Chrysler Dodge Jeep Ram
Review type:
Well done!
Satisfied results
by George on 03/28/2025Angelo was very informative about what my new car which I just purchased from Spitzer needed an oil change and a tire rotation. I waited about an hour and they got it completed so I’m as for now I’m very happy thank you, AngeloGeorge, thank you for sharing your positive experience with us! We are glad that Angelo was both helpful and informative. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Fast and friendly
by D Sebben on 01/31/2025Service was fast and friendly. I was kept up to date through the whole service.Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.
Managed Expectations
by DJ on 01/25/2025Jorge Pino met me at the Homestead Spitzer Jeep Dealer Service Entry a half hour early at 7:00 AM, immediately plugged in the diagnostic IPad, diagnosed my issue, advised me the time for a full diagnostic and service , advised of the range… of time and cost , and led me to the Customer Lounge. He managed my expectations and was right on the mark. Excellent all around service with a professional attitude.Thank you for taking the time to write this review. We are delighted to hear that Jorge was able to provide you with exceptional customer service. If there is anything else we can do to assist you, please let us know we would be glad to help.
Great Service!
by GaryA on 01/17/2025I came to the dealership because of issues with the Start/Stop function not working. Chris Burgos kept me informed as to what the tech was finding. I highly recommend Chris and the service department at Spitzer.Gary, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. Chris will be over-joyed to hear that you added him to your splendid review, thank you. We look forward to seeing you again when your vehicle is ready for its next service. Safe travels!
Ram Sevice Delight
by Jay S on 01/06/2025Jorge Pino is my service advisor, he is awesome. Called Jorge for service and he said bring it in. No issues with truck just normal service. I was surprised that the service was completed so quickly, I was anticipating at least a day. Jorge… was also kind enough to show me some of the functions I didn’t know the trick did. Was an am very happy with my server Spitzer Dodge.Jay, Thank you for your time and feedback. We are delighted to hear that we were able to help make your vehicle repair quick and hassle-free. Spitzer CDJR Homestead strives to offer our customers exceptional service both before and after the sale. Jorge will be over-joyed to hear that you added him to your stellar review, thank you. Safe travels!
Well done!
by KL on 12/16/2024We purchased a car long distance for our daughter, and Adam Afzali made it as seamless as possible - well done Adam!Thank you for your time and feedback. We are pleased to hear that we were able to help you find the perfect vehicle to meet your family’s needs. Enjoy! Adam will be delighted to hear that you added him to your stellar review, thank you! Happy holiday's!
Helpful
by Clark snow on 11/11/2024Jorge Pino and the service department this is just the best. It goes out of their way to make you feel at home and solve your problem.Clark, Thank you for leaving Jorge this positive review! He will be delighted to hear of your kind words and to know how confident you are in his efforts. We hope that you continue to choose us for all of your future automotive needs!
Recall Installment
by Thank You on 09/18/2024Special Thank you to Christian Burgos for his professional courteousness while a recall installment was being done!!!Thank you for leaving Christian this positive review! We are glad to hear that Christian took great care of you and your automotive needs. We are happy to know that he was professional and courteous. Please do not hesitate to let us know how we may be of further service to you.
New Ride
by Jorge Calero on 06/08/2024Thank you, Liz Rodriquez, in helping me acquire my new ride. It was not as painful as I had feared going to the dealership. They already knew what I was looking for. The rest of the team was very helpful as well. Thanks!!Jorge, We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Liz Rodriguez took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.
Service Dept/George Pino 5 stars
by Kimberly on 06/08/2024Service Dept and George Pino at Spitzer provided excellent service this week regarding my Jeep fuel pump recall. Thank you guys for taking care. KimKimberly, Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with Jorge Del Pino. We look forward to seeing you again when your vehicle is ready for its next service.
Excellent service
by Fidel M on 05/31/2024Loved my experience with not only the dealership but with the associate whom helped me, Giovanni Ratto. Giovanni addressed all my questions and helped me purchase my vehicle within my very busy work schedule. Cannot thank him enough for all… his help! Very satisfied customer.Fidel, Thank you for your wonderful review! We are so glad that Giovanni took great care of you. Your satisfaction means so much to us, and he will be honored to know that you deeply valued his assistance. We warmly congratulate you on your new vehicle- on behalf of the entire team!
Jorge Pino service advisor
by Beth Saenz on 05/13/2024Extremely easy to work with the repair team. My advisor Jorge Pino always has time for me and explains exactly what needs to be done,No guessing straight information if a situation arises I am informed by phone or text. I appreciate that I… am never surprised by additional billing.Thank you so much for your positive review, Beth! Providing top-notch service is so important to us, and we are glad that Jorge's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs!
First Service
by JS on 03/05/2024I spoke to my service rep George, he got me in straight away. I initially went for my oil change, George showed me that I still had 30% oil life left, which I appreciated. I was going on a long trip and went ahead with the oil change.… George also noted that I had a recal. I was pleasantly surprised that it was just a software update. I was pleased that he didn’t want to do anything unnecessary. I left the truck at Spitzer and George called me back 90 minutes later to let me know the truck was ready. Overall the service and communication is great. I have been going to Spitzer for years and have yet to have any issues. Happy customer.Providing thorough and efficient service is so important to us, and we are glad that George's efforts could meet your satisfaction! It is our pleasure to serve you and your automotive needs in any way possible. Thank you so much for your positive review and recommendation. Safe travels until we meet again!
Great Service!
by Teresa on 09/30/2023Jennifer Rodriguez performed the service on our vehicle and had the vehicle ready to go by the time we arrived to pick it up. Hopefully we will be lucky enough to have Jennifer service the vehicle on our next visit.Thank you so much for your positive review, Teresa! We are so glad that Jennifer took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities and she will be honored to have earned your kind recommendation. We look forward to your next service appointment!
You go Bruno
by GJ on 09/26/2023Bruno was most helpful at the service department. My situation was unique and his help and direction made my experience through the ordeal almost enjoyable. Thanks and thumbs up for Bruno.Thank you for leaving Bruno this 5-star rating! We are so glad that he could provided you with thorough and efficient service and that he made this experience with us no different. He will be honored to hear of your kind words. We look forward toy our next service appointment!
Excellent Service !!!
by Maria V Casares on 09/01/2023Spitzer Dodge has an impeccable customer service. I've been doing business with them for many years and it continues to be great. They always take the time to make sure you are their Number 1 customer. That makes the whole difference.… Customer Service and making you feel right at home. I've had a chance to take my car for the first service maintenance and Bruno Caldas my Service Advisor is the best ! He treated me like a best friend and the service provided was amazing. He took the time to offer me a Maintenance Contract they had available and of course I was happy to take the deal. All around the Best Dealer I've had the experience to be in business with. Will continue to go back to them for sure.Maria, Thank you for leaving Bruno this positive review! We are so glad that he took great care of you throughout your visit. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future. Take care!
Lenny Medina rocks
by JS on 08/31/2023We have purchased 2 vehicles in the past 2 years and Lenny has taken great care of us. She not only helped us get a price we can work with, but her post sale care has been incredible. Lenny has gone above and beyond in making sure we are… satisfied with our purchase. Lenny also made the process simple and easy. I highly recommend Lenny Medina if you are just interested in a car or truck. She will work for you to get the best deal. Lenny is also patient and can look out for the best car for your needs. JSThank you so much for your feedback! We are so glad that Lenny could provide you with quality and efficient service. Our guests' satisfaction is our utmost priority. Please do not hesitate to let us know how we may be of further service to you!
Not the greatest
by Sarahi Willis on 08/01/2023Honestly, this dealership is not the best at all. Though I live 8 mins away from them, I’d rather drive to doral to planet Dodge and jeep to get work done there. Every time I’ve taken my car to Spitzer, my car is there ALL DAY! Over 8… hours, I can never get clear answers and have to constantly call or show up to the shop for answers. Service team honestly sucks. Thankfully I met Bruno Caldas. He’s the Only service team member that has been customer friendly, helpful and courteous. The rest always seem to be in a bad mood, ignore customers when they are standing there to be attended, when you call it’s almost impossible that they answer and if they do, you’re always on hold for over 15 mins. Never had a good experience here if I am being honest. Planet dodge in doral usually have better deals, are wayyyy quicker to fix the cars even oil changes and are customer friendly all around. If you do decide to go, ask for Bruno Caldas in service, he’s the only one that genuinely cares and helps.Service
by RJP on 07/25/2023Great service, efficient and promptThank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Outstanding service from start to end
by PSW on 07/25/2023Spitzer Chrysler Dodge Jeep Ram provided an exemplary service from the start of the process through to delivery - highly recommended.Thank you so much for your positive review! We are so glad that our team could provide you with 5-star service. It is an honor to have earned your kind recommendation. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Excellent Service!
by Lucia R on 05/11/2023If you have any issues with your Dodge, Chrysler or Jeep vehicle I can wholeheartedly recommend Spitzer Dodge in Homestead's Service Department which is run by Edin Colon (service manager). You will receive top notch service! Edin treated… us like family and kept us well informed of the progress of our repairs.I was even given a beautiful sporty Challenger to drive as a loaner. It was a real treat! This dealership truly deserves a five star review because they have earned it! You won't be disappointed.Lucia, Thank you for taking the time to leave us this wonderful review! We are so glad that Edin could provide you with the quality care that you deserve and he will be honored to hear of your very kind words. Our guests' satisfaction is our utmost priority. We hope that you continue to choose us for all of your future automotive needs!
Here at Spitzer Chrysler Dodge Jeep Ram Homestead, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you’re in the market for your next vehicle or tuning up your current one.
Starting with our selection of new Chrysler, Dodge, Jeep and RAM models, our Homestead showroom is the place to be if you’re in the market for a Dodge Grand Caravan, Charger, Jeep Compass, Ram 1500 or Chrysler 300.
Looking to save some money in the search for your next car? Spitzer Chrysler Dodge Jeep Ram Homestead also carries a wide range of used cars from Chrysler, Dodge, Jeep and RAM, as well as today’s other top automakers.
Once you’ve chosen your next car, Spitzer Chrysler Dodge Jeep Ram Homestead helps you take those all-important next steps towards driving home the Chrysler, Dodge, Jeep or RAM of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to
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Thank you for your time and feedback. We are pleased to hear that we were able to help you find the perfect vehicle to meet your family’s needs. Enjoy! Adam will be delighted to hear that you added him to your stellar review, thank you! Happy holiday's!
by Spitzer CDJR Homestead on 12/18/2024