O'Steen Volkswagen
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Customer Reviews of O'Steen Volkswagen
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6 sales reviews
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The Little Engine That Could
by captwayne on 08/01/2010I believe that O'Steen Volkswagen is a fairly young dealership. That said, I think one would be hard-lpressed to find a better dealer. I've been buying new vehicles for over thirty-five years and have frequently been dissapointed with… almost every aspect of a new car dealership. Prior to visiting a showroom I extensively research the vehicle that I am interested in, I almost always know more about the vehicle than the attending salesperson. Not at O'Steen! York Mauritz worked at the Volkswagen factory in Wolfsburg prior to marrying an American and coming to this country. The man has an encyclopeadic knowledge of all things Volkswagen. It's almost spooky..:0) Once we made a deal on the car, everyone from the Sales Manager to the Finance & Insurance agent was courteous, helpful and efficient. It took a little over a week for the exact vehicle that I wanted to arrive at the dealership. In the interim, they had me drive a new Volkswagen and leave my trade at the service department. When the big day finally arrived, everything went silky smooth and quick. It is comforting to know that there are still places in this country where business is conducted with a hand-shake and a smile.VW Purchase experience
by newvwowner2 on 11/18/2013updated 04/25/2025This was a great buying experience. My Salesman answered all my questions and it was a great and stress free experienceGreat place to buy a car
by harwyo on 10/12/2013updated 04/25/2025I had a great experience at O'steen's. I love my Passat, it rides really nice and is very comfortable. Nando was very helpful and provided excellent service. I'll definitely recommend this dealer to friends looking to buy a new car.Great Experience
by adavery on 09/30/2013updated 04/25/2025Nando our sales rep was very helpful and honest through the purchase of our vehicle. We were very please with the relative quickness with which the sale was completed. He was very professional and knowledgable about the vehicle.Friendly, honest, and upfront on everything...
by rbthatcherjr on 04/03/2014updated 04/25/2025Rather than simply walking into any dealership, I usually make an appointment so they know that I am both serious and that I know what I want. I treat buying a car like buying a house and always do my research upfront to know what is real… or not. Osteen VW welcomed me like I was friendly neighbor and their rep, James, took me and my girlfriend on an extensive tour of the VW Golf TDI I wanted. When it came time to talk about buying it, James went right to bottom line. No haggling, nothing hidden. I was offered a better price than the so-called buyer's services could get, plus all of the incentives were revealed. They simply wanted my business and Osteen demonstrated it on paper. Impressed with the dealer's upfront posture, it was easy to say "Yes" and sign for the car. Nearly a year after the purchase, I still appreciate what good deal I got and will remember it when I want to buy another car too.I love my VW!!!
by JaxBeachAM on 11/06/2013updated 04/25/2025I had the best experience buying my VW with Brian B.!! I liked how he made me feel comfortable throughout the whole buying process. He went over all the features of the car and was there for the first service. I highly recommend buying your… next car at O'Steen VW and with Brian B. especially.
Volkswagen Tiguan
Volkswagen Atlas
Volkswagen Taos
Ford F-150
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