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Customer Reviews of AutoNation Nissan Miami

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119 reviews
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  • Excellence

    5 out of 5 starsby Ileana T on 01/18/2025

    If you want a serios person Luis De Los Santos is you sales person. I have Leases car for years and I not have any complaints. He is the best and also Jovanny the finance guy.
    • Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you, and have a fantastic day!

      by EDUARDO SOCIAS on 01/21/2025

    • Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Sandy Karon on 01/22/2025

  • Amazing

    5 out of 5 starsby Ruthperez on 12/28/2024

    Excelente servicio excelente atención estoy sumamente contenta y agradecida por la atención. Que me brindaron tanto el vendedor como los otros empleados. Muchas gracias
    • Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you, and have a fantastic day!

      by EDUARDO SOCIAS on 12/31/2024

    • Hola, Ruthperez, nos alegra saber que tuviste una experiencia tan positiva con nosotros. No dudes en llamarnos si necesitas algo. ¡Cuídate en la carretera!

      by Gabi Porter on 01/01/2025

  • Customer service

    5 out of 5 starsby Pethrona on 11/07/2024

    David Moya and Daniel Saraiva are excellent with my current purchase of my 25 Pathfinder and my past purchases make you feel at home
    • Pethrona, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Nissan Miami! We are always more than happy to assist you if anything else comes up. Take care!

      by DAILY GARCIA on 11/08/2024

  • Excellent new car purchase experience at AutoNation Nissan Miami

    5 out of 5 starsby C.Myers on 10/26/2024

    I recently purchased a new car from AutoNation Nissan Miami, and I couldn't be happier with the entire experience. From the moment I walked in, I was greeted by a friendly and knowledgeable staff who made me feel welcome. The sales team, especially Juan Crespo, Carolina Yanez, Dan, Eddie, and Luis Dls, was incredibly helpful and attentive. They took the time to understand my needs, patiently answered all my questions, and provided me with all the information I needed to make an informed decision. The entire process, from test-driving the vehicles to finalizing the paperwork, was smooth and hassle-free. I appreciated that there was no pressure to make a purchase, and I felt like they genuinely wanted to help me find the right car for my lifestyle and budget. They also offered me a great trade-in value for my old vehicle, which made the deal even sweeter. I also appreciated the transparency in the pricing – no hidden fees or last-minute surprises. Overall, I had an excellent experience at AutoNation Nissan Miami. I highly recommend them to anyone in the market for a new car. Professional, courteous, and trustworthy – they truly made the car-buying experience enjoyable.
    • Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Nissan Miami and we hope to be of service again in the future.

      by Noel Guber on 10/30/2024

  • Mr. Vazquez

    5 out of 5 starsby Edward V on 04/11/2024

    Leasing process was fast and easy. The staff was great.
    • Edward V, we really appreciate your positive review! Edward V, it's experiences like yours that really keep us motivated! Thank you again for leaving us this response!

      by DAILY GARCIA on 04/12/2024

    • We are pleased to hear you had such a positive experience with us, Edward! If you ever need help, just give us a call. Happy motoring!

      by Chole Yates on 04/12/2024

  • Excellent Dealer.

    5 out of 5 starsby Leonardo on 03/31/2024

    Sales person was very attentive, explaining me all functions of my new car.
    • Hi Leonardo, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Paige Mason on 04/02/2024

    • Thank you again for taking the time to let us know how we did. We hope you have a great day! Leonardo, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

      by DAILY GARCIA on 04/02/2024

  • Purchas of used Nissan Rogue with Sales Representative Ronnie Lucero

    5 out of 5 starsby Kevin OBrien on 02/07/2024

    This is the second used car I have purchased at AutoNation & the second time we have been professionally assisted by Ronnie Lucero. I cannot say enough good things about Ronnie and our second experience. Ronnie is straightforward, very transparent and very helpful. He tirelessly showed us all the models we wanted, listened to my needs and concerns and helped us pick up the best vehicle for our situation. Ronnie makes all the difference when we make the decision where to buy and whom to talk to to purchase a new vehicle. A day after purchasing the vehicle, I noticed that the windshield wipers were completely worn and did not adequately remove water from the windshield. I informed Ronnie and he immediately replaced the windshield wipers, no extra cost! This is the quality service that we are looking for. Thank you again, AutoNation & Ronnie Lucero.
    • Kevin Obrien, thank you so much for your high rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

      by DAILY GARCIA on 02/09/2024

    • Hi Kevin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

      by Chole Yates on 02/09/2024

    • All correct

      by Kevin OBrein on 02/09/2024

  • Offered

    5 out of 5 starsby MiguelAlvare on 02/01/2024

    Eddy did an excellent job, he tried his best to offer a good deal for Us.
    • Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Miami. If you ever need help, just give us a call. Happy motoring!

      by Destiny Jarvis on 02/03/2024

    • Hello Miguelalvare, thank you; we appreciate your feedback! Thank you, and have a fantastic day!

      by DAILY GARCIA on 02/05/2024

  • 2023 Rogue

    5 out of 5 starsby Manny Sr on 01/31/2024

    Great vehicle, great deal on my 2023 Rogue ,Enrique Diaz and Patricio Penñalber worked very hard to get me the best deal, thank you both... great job
    • Manny Sr, thank you so much for your high rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

      by DAILY GARCIA on 02/01/2024

  • Serviced my car since 2015

    5 out of 5 starsby Mynissan on 12/06/2023

    I have always been treated very well. Mr. Jorge Cala, Assistance Service Manager has been excellent and provided outstanding support.
    • Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

      by Harrick Newman on 12/07/2023

  • Great service

    5 out of 5 starsby Raiva69 on 11/10/2023

    I have been here a few times and every time I leave satisfied with the service. They listen and are very attentive and always let me know what’s going on. Thanks for being my choice for services.
    • Thank you again for taking the time to let us know how we did. We hope you have a great day!

      by EDUARDO SOCIAS on 11/13/2023

    • Hi, your satisfaction is our top priority. Feel free to stop by if you ever need any more help.

      by Kiara Dou on 11/13/2023

  • Servicio al carro

    5 out of 5 starsby Nissan rogue on 11/07/2023

    Muy buena persona amable y responsable explica todo muy bien
    • Hola, gracias por tu reseña positiva. Estamos felices de haberle sido de utilidad. No dudes en llamarnos si alguna vez necesitas algo. ¡Esté seguro en el camino!

      by Nancy Gorge on 11/09/2023

  • Excelente Servicio

    5 out of 5 starsby Pedromengoni on 10/31/2023

    Gracias, servicio profesional y muy buena atención.
    • Hi Pedromengoni, we are very happy to have provided you with such a positive experience!

      by EDUARDO SOCIAS on 11/02/2023

    • Hola, nos fijamos altas expectativas, por lo que es gratificante saber que tuvo una excelente experiencia con nosotros. No dudes en llamarnos si alguna vez necesitas algo. ¡Esté seguro en el camino!

      by Andrew Newton on 11/02/2023

  • Oil leak Murano

    4 out of 5 starsby Mayra C on 10/26/2023

    Grateful for Jackie Waver and Benji Taylor for making sure the issue was addressed. , car is still under warranty.
    • Hi Mayra, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Rose Schmidt on 10/30/2023

  • Not meet expectactions

    3 out of 5 starsby VEl2306 on 10/17/2023

    The maintenance service, according to what was offered on the site, was supposed to include cleaning the car. They said that due to climate issues they would not do it, which makes no sense. I asked them to clean the interior and they didn't do it either.
    • Vel2306, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

      by EDUARDO SOCIAS on 10/19/2023

  • Customer Service

    5 out of 5 starsby Marianela on 09/29/2023

    I had the great pleasure of working with Alain Noguera when I recently purchased my car and I couldn’t be more happy with the experience. Alain went above and beyond to ensure that I found the perfect vehicle. His knowledge and expertise was evident throughout the entire process. He patiently answered all my questions explained every detail about the cars and provided valuable insights to help me make an informed decision. What truly stood out was his dedication to customer service. I highly recommend Alain to anyone looking to purchase a vehicle at this dealership.
    • Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

      by Harrick Newman on 10/03/2023

    • Thank you again for taking the time to let us know how we did. We hope you have a great day!

      by EDUARDO SOCIAS on 10/03/2023

  • Repair Air Condition (Compresor) Nissan Kicks

    5 out of 5 starsby Beatriz on 09/21/2023

    I have the best opinion of the work done in the repair of my car's conditioning system, specifically the work done by Jorge, who was very kind and responsible. The work was of the best quality and was done in a short time.
    • Thank you again for taking the time to let us know how we did. We hope you have a great day!

      by EDUARDO SOCIAS on 09/23/2023

  • Service

    5 out of 5 starsby Javier gu on 09/21/2023

    Nice and friendly support
    • Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Seth Simpson on 09/22/2023

  • Purchased a used 2020 Nissan Rogue Sport

    5 out of 5 starsby JoseBegui on 09/20/2023

    I purchased a CPO 2020 Nissan Rogue Sport at a good price. The vehicle was in excellent like new condition with a great warranty, the sales person was very attentive, courteous and the dealership was very modern and clean. My only complaint was the very high dealership service charge, but in the end I am happy with my purchase.
    • Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Seth Simpson on 09/22/2023

  • Battery install

    4 out of 5 starsby MariaVill on 09/01/2023

    Great service by Jorge Calas. In and out service on a Thursday afternoon was efficient. They even washed and vacuumed my car!😋
    • Hello, We appreciate you taking the time to leave us a response, Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Scott Styris on 09/02/2023

  • Exceptional Service

    5 out of 5 starsby Giselle on 08/24/2023

    Great service. Professional and very nice through the process of purchasing a vehicle.
    • Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Autonation Nissan Miami

      by EDUARDO SOCIAS on 08/25/2023


Videos
About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi