Braman Motors BMW
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Customer Reviews of Braman Motors BMW
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137 sales reviews
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Simply Excellent
by PatriziaC. on 06/28/2019Best person in sales, polite and accurate Me Henry Alvarez and also Mr. Carlos Diaz as Financial services. Best Dealer ever.My BMW experience
by eva on 06/17/2019updated 06/25/2019Luis Santos made the difference and was the key to my purchase. To have no doubt to go check other dealers or carsThird Mini and Im completely charmed!
by Zaazou on 06/24/2019I started with a Mini Cooper classic in Hunter green went to Mini Clubman and now in stylish Mini Country Man Cooper S! I just got my car with great care from Louella and Nery my salesman. Amazing service and most importantly kindness and… straightforwardness.Salesman
by BFeeney0823 on 05/01/2019Jorge Lopez made the car buying process a breeze. His knowledge of vehicles in the showroom and rapid response to our messages and questions were superb. Highly recommend him to all my family and friends.#rd BMW from Braman and there will be a 4th
by dwarhaft on 04/27/2019Paulo Santos was a great salesman to work with. This is my second vehicle with him. I really appreciated all of his assistance and Edgard in finance was excellent as well. Thank you bothMy car purchase experience
by Julie on 03/30/2019Braman BMW of Miami (Biscayne) has a beautiful showroom with an impressive selection of great quality vehicles. Paulo and Richard (in finance) made the entire process pleasant and convenient without any pressure. They were transparent and… spent as much time as I needed answering questions, providing expertise with finance/warranty options and getting me on in the road confident with my decisions. Thank you for making the experience easy and having such a great group of people working there - that understand the importance of service...!Exceptional
by JenniferKnowles on 03/29/2019Mauricio, Jorge Velasquez and our Finance Coordinator were all exceptional. I would absolutely recommend Braman Miami, and will purchase my next vehicle there as well.Great Team at Braman
by Customer on 03/25/2019After visiting several other dealerships I got the best price and the best service at Braman .Mrs.
by Anne1859 on 02/11/2019We had a really great car buying experience. They went above and beyond to get me the car that I’ve been searching for. I highly recommend them for all your vehicle needs.Quick decision and fast service
by Robert on 02/07/2019We approached the dealership and within 24hrs we decided the car me and my wife wanted to buy. Closed the deal and handled the paperwork. Hope the same positive experience goes along the way while we own the X1 BWM carBraman Miami
by Paul on 12/29/2018Great service. Jesus and David are long time friends and have helped me purchase 8 cards over the past 14 years.Great Service and Amazing Staff
by JpSalazar on 12/27/2018Highly recommend this car dealership. The brand is fantastic, but the staff is by far the most friendly providing excellent customer service.Less luxury more high volume attitude
by TomHumble on 12/20/2018This dealership comes across online and with its marketing as a luxury dealership. Everything is very speedy to begin with, especially when you are looking at buying the vehicle near month end. However, as soon as the deal was complete, you… see a different side to the dealership. You feel churned and burned. Rather than showing any care or consideration they are simply on to the next sale. I had my shipper collect my vehicle and the sales man who sold it me was too busy to help. He even told me on the phone he had other customers who he had to prioritize. The vehicle was sent out to me with two flat tires, dirty and with 12 miles fuel in the tank, barely enough to get me to a gas station on my way home. Since I got the vehicle delivered back to me in Orlando, I have received no paperwork to date which means I cannot register the vehicle either. Also I am owed $1k from an overpayment and no sign of this. Constant chasing. All in all it didn't feel like what buying a $100k vehicle should, especially when the dealer promotes themselves the way they do.Very Acceptable Experience
by JC on 11/17/2018The person that attended to me did a very acceptable job throughout the transaction, which did not take a very long time. He could have done a better job in promptly returning voice mail messages.Osvaldo Blanco
by Roxana on 10/12/2018Osvaldo Blanco is an excellent representation of the fineness of BMW. He treated us like family and went beyond expectations in providing me with a level of comfort in purchasing my X3. I would not hesitate in recommending him to anyone.… Thank you Osvaldo, it was a great experience!New lease, 3rd one
by Brooks on 10/09/2018Victoria was great, we has trouble coordinating our schedules and she actually came on her day off.Excellent
by AlejandroDonate on 10/02/2018Alejandro donate was a great guide for my purchase. Excellent salesman and cuatumer caring.Such a pleasant experience
by My on 10/03/2018I couldn’t have asked for a better experience with my new mini. I’ve been leasing from Braman for 12 years and every 3 years I leave there like I just made a life long friend. Marcos flores was the best salesman ever. So patient and… accommodating. He even followed up with all the things he Promised. Can you please make sure he stays there past 3 years so I can go back to him. 😊 And as far as service danny Soto always takes care of my car with exceptional customer care and service.Treated horribly on the phone by sales manager
by Allen2018 on 09/23/2018This is my limited experience interacting with representative of Braman Motors BMW I did not have to walk into this dealership to feel offended and severely aggravated by the sales team at this dealership. This morning I was interested… on a car that was listed at 39711 on cpo.bmwusa and also on the dealership website. I made an offer at 37000 which was probably low, but part of the negotiation process that any smart buyer will do. I received multiple emails abut how the price was 42711 in another website and the 39711 price was good, it was discounted and firm to which I reply I was not going to buy at that price. All this information was exchange with Paulo Santos the sales man. I got a call in the afternoon from Paulo telling me he would pass me through the manager to get this going. The manager was Rick Valentine. This is the rudest person I have ever spoken with. He basically said the same thing I have already spoken with Paulo but when I tried to explain I do not buy at selling price and started some sort of negotiation, he addressed me as Bro, he told me I was not going to get the car in a very angry tone and basically hanged up on me while I was trying to speak. I never said the car was overpriced and never said this is my final offer. If this is the way this people talk to a potential 40k buyer that has not walked to the dealership yet, I can only imagine what is left for the rest. This people do not even know if I am willing to pay 39710. And even if we can not make a deal, do you really need to be rude to potential buyers like this?Braman BMW
by Michael on 07/10/2018Staff was very professional and helpful in finding an option for what I was looking for and followed through until I was satisfied.Best in Class!
by FrankLabrador on 05/03/2018updated 05/09/2018I wish to congratulate Norman Braman for his exceptional team of Steve Johnson, Amir Moayeri and Dave Taylor on their professional service and friendly demeanor. I simply could not ask for a more pleasant experience than what I received… last week.
BMW 3 Series
BMW X3
BMW 2 Series Gran Coupe
BMW i4
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