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Customer Reviews of Mercedes-Benz of Miami

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233 reviews
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  • service A express

    5 out of 5 starsby itamoriarty on 04/24/2017
    updated 05/05/2017

    was efficient and they ,kept me informed of timing, etc
    • Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

      by autonation on 05/07/2017

  • great experience

    5 out of 5 starsby Jullissa on 11/23/2016
    updated 12/04/2016

    Carlos gave me a great customer service. I was lately disappointed with pass service. He is amazing I would recommend him and come back again.
  • New Mercedes Benz C300

    5 out of 5 starsby JRSALAS on 10/16/2016
    updated 11/09/2016

    After search and review several brands and models, and almost decided what car I wanted, I went to Mercedes Benz of Miami and meet a great salesman: Mr. Luis Martinez, he was very helpful and patient not only showing me all the features and benefits of drive a Mercedes, but also between him and the manager Roberto they gave me a good deal I can't reject it. Mr. Martinez attention to me needs and professionalism made my new car search experience easy to complete and I'm very satisfy with the selected car, the dealer, the salesman and the whole process. I highly recommend this dealer located in Miami Fl. if you want to drive a luxury car, and look for Mr. Martinez whom definitely will guide you accordingly on the whole process. Thanks!
  • great and fast service.

    5 out of 5 starsby giogio13 on 11/02/2016

    really good service in less than 24 hour i test drive and walk out with my car. Great job .
  • Sales Agent & manager review

    4 out of 5 starsby luxmichan on 11/02/2016

    Great Experience . the sales person Harvey Sockel was amazing and very helpful. Will definitely be back to see him and recommend others. Also Juan sales manager was great and very knowledge & able.
  • Buying C300

    5 out of 5 starsby Megmaree on 08/27/2016
    updated 09/07/2016

    Working with Xavier was a great experience. We came in late on a Sunday and he helped us right before closing - we test drove and told him we would think about it and make our decision this week if he'd email us the numbers. No pressure and no sitting behind a desk talking numbers forever. He gave us a good deal and we were able to take our time making a decision. Highly recommend.
  • Great Service!!!!!

    5 out of 5 starsby Yailin123 on 07/11/2016
    updated 08/11/2016

    I love this place,!!!!! service is Great and Roman is very professional and help me with everything. I will recomend it to all my friends!!!!😀
  • Great buying experience!

    5 out of 5 starsby Litser5858 on 07/13/2016

    On july 3th my wife, my son and I, went to Mercedes Benz of Miami, just to check the SUV GLA 250. We were kindly and professional attended. We ended buying the new GLC 300, with the color, interior, and packages that my wife wanted. They received my old car (not Mercedes) and offered me finance quotes with an interest rate that I accepted but was later lowered for my satisfaction.
  • Great Service advisor!

    5 out of 5 starsby Cargalo on 07/08/2016

    The service advisor was very kind and find a solution for my problem inmediately
  • Service 40,000 miles

    3 out of 5 starsby cvallejo on 07/04/2016

    I had only 36,000 miles and the service man told me that I have to do the 40,000 because of time period after looking at the works done I don't think it was necessary wheel balance and rotation the other things ok
  • Great experience in buying the car!!

    5 out of 5 starsby Velocegt on 07/03/2016

    My wife and I visited the Mercedes Benz of Miami to buy a new family car, their service and sales experience made it simple and joyful to do
    • We are happy you had a pleasant experience here at Mercedes-Benz of Miami. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by autonation on 07/11/2016

  • Excellent service and very good treat

    5 out of 5 starsby Andres154 on 06/24/2016

    Every thing good, the service was excellent, the personal were very nice, and eficient treat with the customers, l'm very thanks full.
  • Excellent Experience

    5 out of 5 starsby Josefina21 on 06/17/2016

    Everything was wonderful from my initial phone call, drop off, and then pick up!! Thank you Cesar!!! amazing gentleman....
  • LEASE OF A MERCEDES C300

    5 out of 5 starsby Marina77 on 06/01/2016
    updated 06/07/2016

    My special thanks to Wilber Guerra a true professional Sales Gentleman who was kind, helpful and reliable through my whole leasing process. It was my first business experience with a Mercedes Benz and I can say it was a very satisfied one.
  • Great Experience!

    5 out of 5 starsby jmart1231 on 06/03/2016

    Purchased our second Mercedes, I could not ask for a better Sales Person for this transaction, profesional, well versed o. The vehicle and all features.. I do recomend the Dealer and Willian Gonzalez to anyone looking for a great car and great service. JJM
  • Great customer service

    5 out of 5 starsby Kevlar777 on 06/01/2016

    Amazing fast experience, Patrick went out of his way to provide excellent customer service
  • Service

    4 out of 5 starsby Praise7 on 05/30/2016

    I was satisfied with the service received. Everyone was polite and helpful.
  • sales

    5 out of 5 starsby lululucky on 05/25/2016

    Larry Borman was great sales person, kept all promises and very on top of the deal and yet not pushy.
  • great service

    5 out of 5 starsby cls55012 on 05/24/2016

    Ray could not have been more helpful and thorough as usual.
  • best salesman man ever

    5 out of 5 starsby gilberto52 on 05/23/2016

    Best Mercedes Benz dealer in Miami and standing costumer service by the sales man who helped me, Danilo Mejia, thanks to hem I get the car I was looking for, best salesman ever by far.
  • Great service

    5 out of 5 starsby Peteracevedo on 05/19/2016

    Went one day for a service I needed, they borrowed me a new Mercedes C300 so I didn't have to wait there, and the next day my car was ready for pick up. Great place. I recommend it.
    • Thank you for taking the time to share your feedback with us. We appreciate your review and hope we can continue serving you for many years to come.

      by autonation on 05/19/2016


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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi