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Customer Reviews of City Kia

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203 reviews
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  • Good service

    5 out of 5 starsby Jesus Ayala on 09/01/2023

    Erick Disla was Very friendly and courteous…. Helpful and worked with us in getting the best deal for our new vehicle
    • Jesus, Thank you for leaving Erick this 5-star rating! We are glad that he was both kind and helpful. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

      by City Kia on 09/08/2023

  • Muy agradecido

    5 out of 5 starsby Eric Mendez on 08/30/2023

    Estamos muy agradecidos con Daniel Méndez y Eric Welsh. Daniel nos ayudo a poder oftener el vehículo que necesitábamos y tomó todo su tiempo para ayudarnos . Eric muy amable con nosotros también nos ayudó bastante y salimos con nuestro Kia… Soul Gracias a los dos
    • Gracias por su evaluacion positiva! Siempre es un placer oir buenos comentarios de nuestros clientes y nos complace saber que Daniel y Eric le hayan brindado un servicio de primer nivel. Le deseamos felicidades por su nuevo vehiculo- en parte de todo el equipo!

      by City Kia on 09/01/2023

  • Myles Wong is the best!

    5 out of 5 starsby Derek on 08/30/2023

    I had a fantastic experience at this car dealership. From the moment I walked in, the staff was incredibly welcoming and attentive. They patiently answered all my questions and guided me through their impressive selection of vehicles,… helping me find the perfect fit for my needs. The buying process was smooth and transparent, with no hidden fees or surprises. What truly stood out was their sales rep Myles Wong's dedication to customer satisfaction even after the sale. They followed up to ensure everything was going well and offered assistance with any additional inquiries I had. This dealership's commitment to a seamless car-buying journey and their exceptional customer service make them a top choice for anyone in the market for a vehicle. Thanks again Myles and team!
    • Thank you for taking the time to leave us this wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that Myles and the team could provide you with a seamless, 5-star experience. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to let us know if there is ever anything more that we may help you with.

      by City Kia on 09/01/2023

  • Honestly and Valor job.

    5 out of 5 starsby Angel Ortiz on 08/23/2023

    Diego Rodriguez is a outstanding sales employee. I always see that you get the better deal available at the moment on the dealer. Also he is observing a great knowledge in according with the car you going to buy. Great personality and… excellent human been. Will go back if I need another vehicle.
    • Angel, Thank you for taking the time to leave Diego this excellent review! We are so glad that he could provide you with top-notch service throughout your visit. He will be honored to hear of your very kind words and to know that you greatly valued his assistance. We wish you safe travels and we hope for an opportunity to work with you again!

      by City Kia on 08/25/2023

  • Excellent attention

    5 out of 5 starsby Andres Arevalo on 08/21/2023

    Jaime Baca help us to buy a great car for our family. Thank you so much for all your help. I recommend you this dealership 100%
    • Andres, Thank you for your positive review and recommendation! We are delighted that Jaime could be of valuable assistance to you with your special purchase. We warmly congratulate you and your family on your new vehicle- on behalf of the entire team!

      by City Kia on 08/22/2023

  • Wonderful Team

    5 out of 5 starsby Paige on 08/20/2023

    Went into the dealership a week ago to get an idea of prices for a trade in and new car. Was not looking to buy that same day, but Almindo Rosado showed me a car I fell in love with and couldn’t resist. He and Leo worked with me until I had… a price I was comfortable and happy with. This is my first time purchasing a car on my own, in my name. The whole team including Mr. Welsh made me feel extra special and proud of my purchase.
    • Paige, Thank you so much for your excellent review! We are honored that you took the time to visit us, and we are so glad that Almindo, Leo, Eric, and the team took great care of you and made your experience with us worthwhile. It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

      by City Kia on 08/22/2023

  • Wonderful experience.

    5 out of 5 starsby Jorge Rivera on 08/17/2023

    Customer service was not what I expected, they went above and beyond making me feel welcomed and attended to my needs while I waited for my car to be serviced. Their lounge is very comfortable and accommodating with offers of free bottled… water, coffee, Family feud on screen, and vending machines. The bathrooms were clean and well-stocked. Kim kept coming in to check on us and attended to whatever we asked for. Thank you, Kim.
    • Jorge, Thank you for taking the time to leave us this positive review! We are delighted that Kim and the team could provide you with a 5-star experience. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know.

      by City Kia on 08/21/2023

  • KIA vehicle recall

    5 out of 5 starsby Heriberto Nieves on 08/17/2023

    My experience at City Kia was very enjoyable thanks to Manny Escudero at the servicing department. He went above and beyond to make sure my vehicle was properly taken care of and fitted with the right part.
    • Thank you for leaving Manny this positive review, Heriberto! Providing top-notch service is so important to us, and we are glad that his efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

      by City Kia on 08/17/2023

  • White SporTage

    5 out of 5 starsby Mrs Alice on 08/11/2023

    Anthony George is an awesome service advisor. He represents the Service Dept very well with his kind personality and excellent customer service. What a difference he makes.
    • Mrs. Alice, Thank you so much for your positive review! We are so glad that Anthony could provide you with 5-star service and he will be honored to hear of your very kind words. We hope to see you again the next time you are in need of automotive service!

      by City Kia on 08/17/2023

  • Awesome Job very helpful with taking care of what needed done thank you a l

    5 out of 5 starsby German Valencia on 08/10/2023

    I would just like to thank German Valencia, well done good Job for his outstanding patient very helpful worker
    • We greatly appreciate you taking the time to leave German this 5-star rating! He will be delighted to hear of your kind words and to know that you deeply valued his assistance. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

      by City Kia on 08/14/2023

  • The atmosphere here was outstanding

    5 out of 5 starsby Casey Carlson on 08/08/2023

    This was probably the quickest car buying process i have even been too. I was in and out really quickly. John Smith made it so smooth and easy!
    • Casey, Thank you so much for your excellent review! We are delighted that John could provide you with a seamless, 5-star experience. We greatly appreciate the opportunity to work with you. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

      by City Kia on 08/11/2023

  • Great service

    5 out of 5 starsby Edith on 08/07/2023

    Henry Machin was excellent. He kept me updated on the progress and answered any questions I had.
    • Edith, Thank you for sharing your positive experience with us. We are glad that Henry took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

      by City Kia on 08/11/2023

  • Great service!!

    5 out of 5 starsby Dan Hauser on 07/15/2023

    We came to City Kia looking for a new car. We met with John Smith and he was an extremely personable, knowledgeable, and friendly salesman! He gave us lots of great information and led us to choosing the perfect car. We are so excited with… our purchase and very thankful for his help!
    • Dan, Congratulations on your new vehicle! We are so appreciative of the opportunity to work with you, and we are glad that John could provide you with 5-star service. Your satisfaction means so much to us. Thank you so much for your positive review!

      by City Kia on 07/18/2023

  • City Kia

    5 out of 5 starsby Karin williams on 07/10/2023

    Where to start!? We were looking for a commuter car, and we're shopping around. We went to City Kia, and were welcomed with open arms! Will Tejidor was our Sales Consultant, and holy moly.....he went above and beyond to make us feel… welcomed, appreciated, and treated us with the upmost respect! He listened to us, and what we were looking for, and he worked so hard to find the matching vehicle for us. He did not disappoint! Him and his Team got us into the price range we were looking for, and a beautiful car. Even after our purchase it did not stop! Just to name a few ......customer relations manager ( Virginia), finance Manager Joseph and the Modification team made us feel like we're family. The Service Team ( Mani) that serviced our other vehicle were superior! Raphael, and the gentleman that had on the America shirt on 4th July ( sorry we forgot his name) were so down to earth, and just helped us to feel so comfortable. The General manager greeted us personally, and is so down to earth. I can't say nothing but great things about City Kia, and highly recommend going to this dealership, if you are looking into buying a car! You will not be disappointed. Thank you again City Kia for this amazing experience, and we are looking forward making our next purchase with you again in the future. I wish we could give you ten stars! YOU GUYS ROCK!!!!
    • Karin, Thank you for taking the time to leave us this wonderful review! We are so glad that Wilfrenk, Virginia, Joseph, Manuel, and the team could provide you with the A+ service that you so much deserve and made your experience with us top-notch. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

      by City Kia on 07/11/2023

  • Excellent

    5 out of 5 starsby Sandra on 07/06/2023

    Excellent Customer Service. Samer Ezzi, outstanding. Very patient, took his time looking for a vehicle that would satisfy my needs. Delivered.
    • Sandra, Thank you for sharing your positive experience with us! We are so glad that Samer took great care of you. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team!

      by City Kia on 07/07/2023

  • Great service

    5 out of 5 starsby Donald M on 06/28/2023

    City KIA took great care of my Mercedes C300 even though it isn’t a KIA and Jorge “the technician” took extra care to do what I wanted done exactly the way I wanted it done, I will definitely be using their service department again
    • Donald, Thank you so much for your positive review! We are so glad that Jorge took great care of you and your Mercedes-Benz C300. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

      by City Kia on 06/30/2023

  • Kia

    5 out of 5 starsby Heidi on 06/09/2023

    Everyone was very nice.
    • Thank you for your positive review, Heidi! We are so glad that our team could provide you with top-notch service. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

      by City Kia on 06/14/2023

  • Best car buying experience

    5 out of 5 starsby Ty on 06/08/2023

    From great customer service to going above and beyond to ensure I was taken care of Daniel and Gabriel were amazing!
    • Thank you so much for your positive review! We are glad that Daniel and Gabriel could provide you with 5-star service. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

      by City Kia on 06/09/2023

  • The Best Service Team!

    5 out of 5 starsby Carlota Mendoza Iglesias on 05/29/2023

    I just wanted to thank Keith (Junior) Parker one more time for being such a kind of individual who strives for customer satisfaction. The last time I took my vehicle for the safety lock horn, he made sure I would have the opportunity to… speak with David, your business manager. He was also extremely kind and looked for your super mechanic (Ray) to get the problem re-checked and resolved! Thank you VERY MUCH Team KIA Service in OBT, Orlando! You are truly committed to solve your customers’ vehicle problems. For sure we are recommending you to family and friends!
    • Carlota, Thank you for taking the time to leave us this positive review and recommendation! We are happy to hear that Keith, David, and Ray took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

      by City Kia on 06/01/2023

  • Good experience

    4 out of 5 starsby Nathali Fierro on 05/18/2023

    Jeo Perez was my sales person. he was great to work with. City Kia is small so the amount of vehicles is overwhelming. The back and forth is always a long process but stick with what you want not what they want. Jeo was very attentative and… helpfull. The car I bought had been online for a while and when seen in person was not cleaned or ready. They did a quick job to get it ready but i am sure things were missed or and cleaning was not great.
  • Oil change

    5 out of 5 starsby CINDY on 05/16/2023

    Anthony George, is very professional, I always ask for him
    • Cindy, Thank you for leaving Anthony this positive review! We are so glad that he consistently takes great care of you, and he will be honored to know how confident you are in his efforts. We hope to see you again the next time you are in need of automotive service!

      by City Kia on 05/18/2023


About our dealership

Are you in the Greater Orlando area and on the hunt for a new or certified pre-owned Kia? Come check out our huge inventory of vehicles at City Kia of Greater Orlando located at 9550 S Orange Blossom Trail in Orlando.

We work closely with all our clients to match you with the SUV, crossover, sedan, or efficient compact car that best fits your busy lifestyle. Our sales staff are trained to listen to all your needs and desires to find the right ride at the right price. Proudly serving Deland, FL. Come in today and Experience a whole new way to purchase or lease a Brand New Car and receive 100% Customer Service !

What sets us apart
With every New or Pre-owned vehicle receive 2 year FREE MAINTENANCE from City KIA OF GREATER ORLANDO
Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Express Service
Languages Spoken (2)
  • English
  • Spanish