Mercedes-Benz of South Orlando
Customer Reviews of Mercedes-Benz of South Orlando
Review type:
Happy customer.
Great service
by David on 04/21/2020I greatly value The integrity and honesty of service advisor James Edwards. James matched competitor pricing on new Michelin tires for my car. Upon arrival, one of the tires had a minor defect, of which James ordered another. James and the… MBSO Tech showed great honesty by not installing the blemished tire on my car.Thank you for your great review, David! We're glad to have James on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Mercedes-Benz of South Orlando Team
Great place to buy your next car.
by Anis on 04/21/2020Judaea Black, Mike Attia, Darrell Davis, RJ and Thiago Campanhol are all "A" class. By far the best customer service I have received in any car dealership. Kudos to the entire team at MBSO.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Mercedes-Benz of South Orlando Team
Exceptional service
by Lisha on 04/21/2020Service of my vehicle was done in an efficient and expedient manner. Service with a smile by Chris and the others. The technicians also extended me options while I waited (I.e. a ride where I needed to go).Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Mercedes-Benz of South Orlando Team
2013 E350 airbag replace and maps update.
by Rickey on 04/20/2020Excellent and fast as always. Eric Williams is very attentive, no waiting for service and provides information on any service subject matter or coordinate with someone who does.We appreciate the kind words, Rickey. We look forward to seeing you again in the future! Sincerely, The Mercedes-Benz of South Orlando Team
Great Service
by Omer on 04/20/2020was very quick, and everything was cleanWe appreciate your marvelous feedback, Omer. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Mercedes-Benz of South Orlando Team
Truly the best customer service ever
by John on 04/20/2020The personal attention provided by Eric Williams exceeded my expectations. His professional execution of the MB customer service plan is most impressive. Thank you.Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Mercedes-Benz of South Orlando Team
GLB 250
by Ricardo on 04/10/2020Very professional service from Tom Wolf. My car had an issue with the logo projector and he took care of it promptly. I’m very happy with Tom.Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Mercedes-Benz of South Orlando Team
Mercedes-Benz of South Orlando
by Cheryl on 04/09/2020Chris my Service Advisor. Had a defect I had been waiting iver a year to get fixed done in one day. Thank you!Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Mercedes-Benz of South Orlando Team
Mercedes RV
by Wayne on 04/03/2020your assistant manger was excellent to deal with we told him the problems we were having ,ha said he would get them taken care of and he did, its nice to deal with a man that stands by his word.Thank you for your business and this review. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Mercedes-Benz of South Orlando Team
Easiest car purchase ever!
by Tonya on 04/02/2020We saw the car my daughter liked and that was it! Mike made the process easy and painless. I feel like we were treated very well and she LOVES her new car. So do I!Hello Tonya and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Be sure to let us know if you have any questions! Sincerely, The Mercedes-Benz of South Orlando Team
GREAT CUSTOMER EXPERIENCE
by Robert on 04/02/2020Joshua was friendly, helpful, knowledgeable and courteous. He was not pushy, nor looking for a quick sale. In turn, he researched for 3 weeks to locate the auto we wanted which we ended up leasing frm Joshua on 3/31.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to working with you back again in the future. Take care! Sincerely, The Mercedes-Benz of South Orlando Team
MB of South Orlando is Definitely Best you n USA
by Nigora on 04/02/2020Respect, Kindness and ProfessionalismThank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Mercedes-Benz of South Orlando Team
Will definitely service my car here again.
by Luis on 03/29/2020What I liked about my experience is that it was hassle free and they finished my car before the estimated time they gave me. The service advisor was super friendly and helpful. Another thing that I liked is that I didn’t have an appointment… and they still did service on my car without an excuse.Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Mercedes-Benz of South Orlando Team
Excellent service
by Manuel on 03/31/2020Very professional and the seller was the bestThank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, The Mercedes-Benz of South Orlando Team
Great deal, great staff, great purchase!
by Ricardo on 03/28/2020Corey and the staff treated me really nice. Got a great deal and purchased an A Class. Keep up the good work!We're excited to hear that our team took care of you and that everything went very smoothly. We hope to work with you again in the future. Sincerely, The Mercedes-Benz of South Orlando Team
100 percent recommend this is the place to buy a Benz
by arieln15_ on 03/26/2020Tom Wolfe was awesome made it a great experience for me. He was super knowledgeable on all the cars and a soon as I told him what I was looking for he magically made it appear. He also made the paper work and approval process easy after… everything was approved my car got delivered the next morning.Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Tom and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Mercedes-Benz of South Orlando Team
"Worse customer service ever.
by Worst Mercedes General manager on 03/24/2020March 23, 2020 SERVICE VISIT "Worse customer service ever. " - javiermonge007 Worse customer service ever. The General manager Dominic Ford Was the rudest person ever. Very arrogant. Don’t recommend this dealership. I took my Mercedes C 300… because i saw a drop of motor oil on my garage floor and it had a software recall covered by warranty that was going to be taking care off on the same visit. The service assistant service manager Carmelo Nieves Jr told me that there's no leak anywhere that's visible. My car is still under warranty when i went to pick up my car Carmelo tells me he needs to charge me for half an hour of work even though no work was done on my car and it was still under warranty anyways. The amount was $108.00. I called Dominic Ford, he is the General Manager of the dealer and all i wanted was to simply ask him if this is normal to charge me when no work was done and my car was still under warranty. He replied extremely rude by saying and asking me if i work for free in my job and that the Mercedes techs need to get paid. I have been driving Mercedes vehicles for the last 26 years. I told him he had no right to talk to me like that specially after i'm a loyal customer all i wanted was an explanation to my bill. He kept talking over me extremely loud with the worst and nasty attitude until i had no choice but hanging the phone on him. I WILL NEVER PURCHASE MY NEXT MERCEDES BENZ FROM Mercedes of south Millenia AGAIN.We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, The Mercedes-Benz of South Orlando Team
None
by Izzy on 03/20/2020Friendly environment.Izzy, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Mercedes-Benz of South Orlando Team
A great place to have your vehicle serviced on!
by Diego on 03/18/2020The attention and prompt serviceThank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, The Mercedes-Benz of South Orlando Team
Not your typical sales experience.
by Dennis on 03/16/2020Joshua was VERY low pressure and really knew the product well. Joshua was also very patient especially when I wasn’t quite sure what I wanted. He helped guide me to a product that I ended up loving.Thank you for the excellent review! It is great to know that Joshua was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Mercedes-Benz of South Orlando Team
Great service just trouble affording:/
by John on 03/12/2020We really like Charles! I can't say enough positive about him. Truly above and beyond! He really knows how to provide professional and friendly customer service. I do wish pricing was a little more reasonable!Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Mercedes-Benz of South Orlando Team
Mercedes-Benz GLE-Class
Mercedes-Benz GLC-Class
Mercedes-Benz E-Class
Thank you for being a Mercedes-Benz of South Orlando customer, Bob! We appreciate your support and look forward to seeing you next time!
by Mercedes-Benz of South Orlando on 04/24/2025