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Customer Reviews of Pensacola Honda

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257 reviews
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  • SSD

    5 out of 5 starsby Sherry D on 04/23/2025

    My experience at Pensacola Honda was top notch! Cynthia and Rachia went above and beyond to find the CRV I was happy with. They listened and answered all my questions. I highly recommend this dealership!
  • New 2025 Honda Pilto

    5 out of 5 starsby Meemawx7 on 04/18/2025

    If you were looking to buy a new car, I would highly recommend going to PENSACOLA HONDA and asking directly for BRANDON! We are not the easiest customers to deal with, and he did an exceptional job. He was patient, kind, and active listener, and did not pressure or tried to persuade us in any direction. This was the best buying experience I’ve ever had and it’s all due to BRANDON!
    • Hi there, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

      by Mya Perez on 04/21/2025

  • Amazing Crew at Pensacola Honda !!

    5 out of 5 starsby Sebastian B on 04/07/2025

    Came into Pensacola Honda looking to purchase a vehicle for the first time ! Ahmad and the crew at Pensacola Honda went above and beyond to make sure I got the perfect car and understood every aspect of the paper work as well as all the accessories in my vehicle . I would 100000/10 recommend visiting this dealership if you’re looking to purchase a vehicle !
    • Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.

      by Kennedy Seaton on 04/14/2025

  • Great experience

    5 out of 5 starsby Connie W on 04/05/2025

    We had a complicated situation as we are out of country and they were fantastic to work with, patient and made it happen. Thank you
    • Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

      by Kennedy Seaton on 04/11/2025

  • No Follow-Through

    3 out of 5 starsby Some Guy on 04/02/2025

    Sure I bought a used car, but during the negotiation process, which they wouldn’t negotiate on price AT ALL, I asked for some minor items to be fixed on the vehicle, they agreed… Terrible car detailing, the salesman told me that I would still be disappointed even after them having “detailed” the car again. Paint touch-up, literally just put bare paint over scratches, no clear coat, a child could do a better job. Slimy finance guy was condescending trying to scare me into their warranty. Ashley in sales was mid. Pensacola Honda completely failed to offer a quality experience which fails to create a positive association with them when I go to buy or trade for a new car in a couple of years. What happen to dealerships that develop a relationship and treat you right with the understanding that I might come back in a couple years for another car?
    • Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (800) 747-3966.

      by Kennedy Seaton on 04/09/2025

  • Easy car deal

    5 out of 5 starsby Happy CRV on 04/02/2025

    Excellent dealer. Made the purchase process easy and near flawless. I would highly recommend Mike Cupp at Pensacola Honda to buy your car from. I would buy from him again and recommend my friends and family to buy from him.
    • Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

      by Kennedy Seaton on 04/03/2025

  • Great experience.

    5 out of 5 starsby Kgin772 on 03/22/2025

    Matt and Ernest from Pensacola Honda were great. Got a beautiful car at great price. Experience wasn't pushy or harassing like other dealers in the area. Would definitely recommend this dealership.
    • Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

      by Kennedy Seaton on 03/27/2025

  • New car purchase

    5 out of 5 starsby Lisa's Honda on 03/15/2025

    Had a great salesman named Steve. He answered all my questions. He helped me find the exact vehicle I was looking for.
    • Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

      by Kennedy Seaton on 03/17/2025

  • Positive Rating

    5 out of 5 starsby Aprilfool on 02/25/2025
    updated 03/03/2025

    Salesman instilled confidence. He was knowledgeable, personable, and not pushy.
    • We appreciate your positive feedback! It’s always rewarding to know when we’ve met or exceeded expectations.

      by Kennedy Seaton on 03/04/2025

  • Great Service

    5 out of 5 starsby Kirk2024 on 02/17/2025
    updated 02/25/2025

    Best Honda dealership in the Panhandle area. Responsive and caring, this dealership made purchasing a vehicle an easy task.
    • We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Haley Bada on 02/27/2025

  • Purchase

    5 out of 5 starsby Vjoseph on 01/15/2025
    updated 01/23/2025

    It went well. Very smooth and approachable staff
    • It’s great to hear about your excellent experience with us. Thank you for sharing, and we’re always here for you!

      by Kennedy Seaton on 01/27/2025

  • First time buyer

    5 out of 5 starsby Allan Diaz on 01/12/2025
    updated 01/21/2025

    The services provided was nothing but exceptional. I recommend any first time buyers to come here they do a really great job at answering any questions you might have. I am very pleased with how everything went. Michael Cupp is an amazing salesman. I’m very happy with the service provided.
    • We’re so happy to hear about your positive experience! Your feedback means the world to us.

      by Kennedy Seaton on 01/22/2025

  • Great car buying experience

    5 out of 5 starsby patrickms on 01/18/2025

    The sales staff that I i interacted with at Pensacola Honda were all extremely professional and courteous. I visited two other dealerships that day and the difference was obvious. Their inventory actually saved a trip to another dealership because they had another make/model I was considering. Brandon met me as soon as i arrived and was very friendly and understanding of my needs. We test drove two vehicles and he was extremely knowledgeable, but not overly pushy, and that assisted in my decision to purchase a new Honda. He was able to get me taken care of and out the door in a new car the same day with no hassles. I would recommend this dealership to anyone looking for a new vehicle.
    • We appreciate your kind words and are grateful for your business. Looking forward to assisting you again in the future!

      by Kennedy Seaton on 01/21/2025

  • Excellent Customer Service

    5 out of 5 starsby Kpway2be on 01/18/2025

    We have worked with Zach twice in the last few weeks. Zach goes above and beyond for his customers to ensure a fair deal is made.
    • Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.

      by Kennedy Seaton on 01/21/2025

  • Best customer service

    5 out of 5 starsby DejaMaee on 01/18/2025

    Matt was excellent and provided the best service! He was able to beat my bank’s rate!
    • Thank you for the positive review! We’re proud to have earned your satisfaction and hope to see you back soon.

      by Kennedy Seaton on 01/21/2025

  • Wonderful Experience

    5 out of 5 starsby Ms Barbie on 01/12/2025

    We purchased a new 2025 Honda CR-V Hybrid Sport L at Pensacola, FL Honda. All aspects of the sale went very smoothly. Our salesman, Matthew Campbell, and the entire Honda staff were kind and extremely helpful. They explained and told us everything that we needed to know. The car is excellent, running smoothly and we are enjoying it since buying on 12/14/2025. We have been driving Honda's since 1989.
    • We’re so happy to hear about your positive experience! Your feedback means the world to us.

      by Kennedy Seaton on 01/15/2025

  • Anthony Castro, great service

    5 out of 5 starsby IanDunlap on 01/12/2025

    Super patient, friendly, helpful. Did his very best, and got me what I wanted.
    • We’re delighted to know you had a great experience with us. Thank you for your support and trust!

      by Kennedy Seaton on 01/15/2025

  • Honda Odyssey

    5 out of 5 starsby Maritza on 01/01/2025
    updated 01/06/2025

    Great experience at Honda Pensacola, Eric was attentive.
    • Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

      by Kennedy Seaton on 01/07/2025

  • Wonderful Experience

    5 out of 5 starsby Vanessa on 12/26/2024
    updated 01/02/2025

    Our salesperson, Brandon, was amazing to work with. This is my fourth Honda and by far this was the best experience in purchasing a new car.
    • Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.

      by Kennedy Seaton on 01/03/2025

  • Eric was Great

    5 out of 5 starsby Claire Van on 12/17/2024
    updated 12/24/2024

    Eric was very helpful and patient. They had multiple cars with different feature options for us.
    • We’re so happy to hear about your positive experience! Your feedback means the world to us.

      by Kennedy Seaton on 01/02/2025

  • Purchased a used vehicle.

    5 out of 5 starsby Ted Bruno on 11/30/2024
    updated 12/05/2024

    Easy, professional, and our sales person was very good.
    • Ted, we really appreciate your feedback! We look forward to your next visit! Take care!

      by Najya Howze on 12/06/2024


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