Sandy Sansing Chevrolet
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Customer Reviews of Sandy Sansing Chevrolet
Review type:
Purchase of 2024 Chevrolet Silverado
by Daverob82 on 02/05/2025
updated 02/11/2025
Top notch experience with Sandy Sansing Chevrolet. Ben, the sales associate was very knowledgable and personable. The purchasing process was efficient and Ben catered to all our needs.
26 reviews
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MY CAR DAMAGED BY SERVICE DEPARMENT
by gotscrewdbyss on 02/01/2008I brought my car in for major service. My car was damaged by the service technician while he did the repair job. I submitted a formal complaint, then met with the rude and obnoxious service manager. He denied the damage was committed by the… service technician. I wrote to the owner Mr. Sansing. (his name is not Sandy) He never replied to me. My complaint and letter was ignored by him. The [violative content deleted] service department representative was untruthful. I did not have the damage, committed by them before I brought the car in for service there. I immediatley reported the damage to the service department rep. I was forced to pay (at a different repair shop) for the repairs of the damage that was caused by the Sansing Chevrolet service department technician. The service department rep did acknowledge the tech did damage to my interior, however that was never repaired. The service rep offered to refund half of the service cost Sansing Cheverolet charged me. I refused to accept that money back due to the damages they caused. The repairs cost my hard earned money that I should not have had to spend. All women should be aware when and if they bring their car in for service at Sansing Chevrolet. You may have to deal with the arrogant representatives employed at Sansing Cheverolet. I will continue to tell everyone I can about the way I was treated by the employees at Sansing Chevrolet, and that you will never hear an aknowlegement of your complaint from the owner of this dealership. It is a false statement to say that your customers come first, Mr. Sansing.Sandy Sanging Excellent Service!
by schulz_66 on 08/07/2012updated 04/26/2025Mr. Mario Bultron helped me out tremendously. He helped me when I was first looking and was very informative. He did a great job in helping me out.THE BEST SERVICE EVER!!!!!!
by legehan on 11/24/2011updated 04/26/2025We just purchased our first vehicle from Sandy Sandsing and we cannot express how pleased we are with the professional, yet down to earth, service we received from the best salespeople we've ever had the opportunity to work with. We… recently purchased a vehicle from another dealership and inquired again with them regarding our desire to purchase another vehicle. Although we received great service when we purchased our first vehicle, we were extremely disappointed when we got no response about our 2nd vehicle inquiry. After inquiring with many other dealerships, Sandy Sandsing was the first to call us. To our pleasant surprise, it was Charlie Washington!!!!! He was our salesperson for the first vehicle we purchased with the other dealership. After explaining our situation and what we were looking for, Charlie and his associate, Grant, were on the ball.. By the end of the day, we were in a 2006 Chevy Silverado (I don't think my husband has left the drivers seat since then). Charlie and Grant went above and beyond the call of duty and never strayed from our original requests or limits. The truck is beautiful, the price is perfect and we seriously could not have asked for better service..... They even had exactly what we were looking for ready and waiting for us when we went to Sandy Sandsing to look at all of the vehicles available for us. We couldn't have made a better decision. It is perfect!! Never did we feel as though there were some hidden costs, fees or information that was being withheld from us, like many of the other salespeople we've met with and everything was explained to us thoroughly and in detail. We were given an unbelievable deal for financing that we are sure that Charlie and Grant worked extremely hard on because of a few "imperfections" on our credit report. This certainly did not stop them!! We left Sandy Sanding feeling very comfortable and pleased with our purchase and are looking forward to returning to see Charlie and Grant, with our daughter, to purchase her first vehicle... As my husband would say, "those two are like franks and beans, frick and frack, they just work very well together."!!! Now if they could just give our daughter driving lessons so she can get her license, they would be put on pedestals..... LOL We cannot thank them enough and we will be sure to tell everyone we know what a wonderful duo Charlie and Grant are and, of course, were they should go to purchase their next vehicle!!! From our family to yours, HAPPY HOLIDAYS!!!!Great vehicle and friendly staff
by a1lexis on 04/19/2011updated 04/26/2025My wife and I purchased a 04 Lexus RX330 from Sandy Sansing Chevrolet. My salesman was Gus. He was very polite, friendly with no hard pressure sales tactics. We let us drive the vehicle as long as we wanted without tagging along. He let us… talk in private and went out of his way to help us. The price was fair and they gave us a fair price on our 03 Escalade. No haggling, no arguements. The vehicle was cleaned prior to us driving it home. The Finance MGR. was very polite and friendly. We did purchase the extended warranty for peace of mind. I have the entire service records and carfax on the vehicle. I researched the car well in advance of talking price. A Toyota dealership a few blocks away had an 05 Lexus RX330 with the same options but higher mileage. We were going to look at both vehicles until the salesman from Toyota called our house at 8AM asking when we would be in to look at their car. My wife was furious!! They lost a possible sale and the car is still on their lot. If you are looking to purchase a new or used vehicle, be sure to check with Gus at Sandy Sansing Chevrolet in Pensacola located in Car City. He will treat you with respect and provide you a great car at a great price!!! And isn't that what we all want??sales good finance bad
by pncla on 03/28/2012updated 04/26/2025the sales man and sales maager were fantastic i got the price that i had asked for with out all the dealer mark up frills. however the final step in this process is finance this was horrible, we were brought to an area with out a bath room… and had to sit for an hour without any recognition that we were waiting, i contacted the sales manager and they moved us to an other area and promissed we would not be long. this area was not much better only a womans bath room to be shared by both, the finance person chewed gum the entire time we were with this person, i feel that time management was not of the essence in this finale step of buying a car..... overall however the buying wxperence was good and we do like the car the total time was 4 and one half hours after we agreed to terms till we left. it normally takes one and a half hour to do all this...We are glad that you had a good experience with our sales team, but very sorry that you were not satisfied with the finance portion of the sale. Customer service is our top priority. We are informing the managers and we will fix the situation for future customers. Thank you for informing us of this problem, and we hope to work with you in the future.
Chevrolet Silverado 1500
Ford F-150
Chevrolet Equinox
Ram 1500
About our dealership
We are so glad you had a positive experience at Sandy Sansing Chevrolet. Customer service is our top priority and we are glad we were able to help you. Please let us know if we can do anything else for you. Stephanie with Sandy Sansing Chevrolet
by stephaniewhite on 08/21/2012