Customer Reviews of World Ford Pensacola
Review type:
Marco is the best
Oil change and tire rotatio
by DEBBIE Trem on 10/12/2024updated 10/21/2024My service advisor Andreos was awesome. He got me in and out within the time frame he said.Hi Debbie, we're happy you found Andreos to be so supportive during your experience here at World Ford Pensacola. Please let us know if there is anything else we can do for you; we are more than happy to help!
Key Fob programming Oil Change
by Tkincaid on 06/05/2024World Ford had me in and out with impeccable service in 1hour 15 minutes! Service advisor Bryan Fitterling went out of his way to take the experience great! Awesome customer lounge at World Ford Pensacola! Bryan and the service team are… what makes this place #1 in my book, plus you cannot beat Ford genuine products installed by Ford peeps! 10/10, they do you right here....and honest!!!!Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Key Fob programming and oil change!
by Kincaid on 06/05/2024World Ford had me in and out with impeccable service in 1hour 15 minutes! Service advisor Bryan Fitterling went out of his way to take the experience great! Awesome customer lounge at World Ford Pensacola! Bryan and the service team are… what makes this place #1 in my book, plus you cannot beat Ford genuine products installed by Ford peeps! 10/10, they do you right here....and honest!!!!Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Marco is the best
by Seth Godwin on 06/04/2024Once again Marco at World Ford came through and made a deal happen on my brand new Bronco. I’ve worked with Marco in the past and been incredibly happy and have driven away happy again. World Ford is lucky to have him!Hi Seth, thank you for your kind review; we are happy to pass along your comments to Marco here at World Ford Pensacola! Feel free to reach out to us if you need anything. Have a wonderful day.
Great polite service every time.
by Jbfordguy on 06/04/2024They always have early appointments available and the service is fantastic. The waiting room is large and clean with WiFi and tv available.Hi, we always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at World Ford Pensacola!
Battery installation and vehicle fluid service
by Pyraell on 05/31/2024World Ford got me in for a last minute battery replacement on Saturday during Memorial Day weekend! They got me in that day as early as possible to replace that battery and prevented what would otherwise have been an epic holiday weekend… disaster. Service was fast. The service representative kept me informed of where the vehicle was in the process and o helped me save a bit using the Ford App. Overall well done this weekend!Hi, we're happy you found our staff to be so supportive during your experience here at World Ford Pensacola. Please let us know if there is anything else we can do for you; we are more than happy to help!
Recall service
by KATPcola on 05/24/2024The service went quickly. The advisors are great. Always had a good service experience.We are delighted to know that your experience was quick! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.
Bob
by Unhappy on 05/23/2024Waited well over 2 hours for a simple oil change and tire rotation. Service person told me it would be 1 1/2 - 2 hours. Asked your service person if a reminder sticker on the windshield to remind me of my next service. Driving home I notice… no sticker was placed on my windsheld.Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
Service
by Alvin1164 on 05/23/2024Brandon checked us in. He came and explained everything that was needed. He did a great job!We're delighted to learn about your positive experience and the great assistance provided by Brandon! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.
Mister
by John Carson on 05/23/2024It was professional.We are delighted to know that your experience was professional! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.
Transmission repair
by WillieJ on 05/20/2024It was a pleasure dealing with Bryan on my transmission repair. And no surprises at the end of the say.We're delighted to learn about your positive experience and the pleasant assistance provided by Bryan! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.
Oil change
by Sallinezo on 05/20/2024Very nice and professional work on my vehicleWe're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.
So so service
by PensacolaBob on 05/18/2024Brought in car for servicing, but no one even looked at me for several minutes. After getting checked in, it took over a week for them to look at the car. Car was repaired well. I also ordered from the parts department twice. Neither… time did anyone call to say the parts had come in.Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
Customer
by April Bell on 05/17/2024Routine service preformed quality timing was great while I return back to workWe are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Vehicle 40k service
by RangertVeh69 on 05/15/2024From the get go and arrival Bryan met me with true professionalism and friendliness. Kept me informed the entire time.We're delighted to learn about your positive experience and the great assistance provided by Bryan! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.
Easy no fuss service
by William on 05/04/2024It was easy to get in the service area. Not confusing. They make it very easy and fast to get in and out. Gave accurate details and price.We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.
Service
by Lfilly7 on 05/04/2024Excellent service starting with Miranda. Came in with no appointment but was taken right in extremely quick service. Tim (porter) even went and brought my car up to me so I didn’t have to go outside to get it!! Highly recommend WFP!!We are thrilled you had a fantastic experience with Miranda and Tim at World Ford Pensacola! Quick and efficient service along with thoughtful gestures like bringing your car to you can really make a difference. Thank you for choosing us!
Great service and low costs!
by BaileyVA on 05/03/2024Judith did an amazing job keeping me posted during my visit, got everything squared away on time and great price!It's wonderful to hear that Judith provided excellent service and kept you well-informed during your visit. We're glad everything was taken care of promptly and at a great price. Thank you for sharing your positive experience, and we look forward to serving you again in the future!
Service
by Duncan1 on 05/03/2024Outstanding had work done in half the time they had statedWe're delighted to learn that your experience was outstanding! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.
Oil change and bad speaker
by Awfulcoffel on 04/30/2024Oil change went great. Have a driver side headrest speaker that doesn’t work (I can’t hear it) they say it passes test and still nothing for me to hear. Even though I can hear the passenger side headrest perfectly. So I don’t know. They… said it passes test. Just don’t work imoThank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and earn your business, please contact me at Nate Cartwright General Manager World Ford PENSACOLA 1-850-266-2159 n.cartwright@worldford.com
Christine
by Christine on 04/26/2024Laron and the finance manager were amazing. I have never had such a positive experience buying a car before!!!! They made it fun and seamless. Thank you so much!That's fantastic to hear! Laron and our finance manager strive to make the car-buying experience fun, seamless, and positive for all our customers. Enjoy your new vehicle!
If you're looking for a quality new vehicle at a reasonable price, look no further than World Ford Pensacola's selection of new Ford models. Browse our current selection of Ford cars in Pensacola including the F-150, Escape, Fusion, Edge and Focus. You'll discover plenty of vehicles to choose from, so no matter the type of automobile you're looking for we have something to fit your needs. Call us and speak to a friendly salesperson today! Our large inventory and pleasant atmosphere make us a leading F-150, Escape, Fusion, Edge and Focus dealership for the Pensacola area.
For a huge selection of used cars in Pensacola, come down to World Ford Pensacola at 6397 Pensacola Blvd.. We have a huge inventory of like-new vehicles ready for the Pensacola roads. Whether you're looking for a used sports car, work truck, SUV, convertible, sedan, coupe or something else, the salespeople at World Ford Pensacola will help you track one down.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Hi Seth, thank you for your kind review; we are happy to pass along your comments to Marco here at World Ford Pensacola! Feel free to reach out to us if you need anything. Have a wonderful day.
by Paige Mason on 06/06/2024