Crown Eurocars
Customer Reviews of Crown Eurocars
Review type:
We bought another Benz!
CLA 250….Service at Crown Eurocars
by AB on 07/19/2025I received outstanding customer service by Anthony Beyley. Great personality and made me feel very comfortable.Anthony was very knowledgeable and provided info and price on the service l would received. A great asset to Crown.We bought another Benz!
by Dale Fair on 07/18/2025Eric has always taken great care of us during our buying experience. That’s why we drive over two hours to see him.Dale, Thank you for letting us know about your exceptional car buying experience with Eric. We appreciate you making the long drive out here to do business with Eric and us! We are so pleased that Eric ensures your satisfaction and we look forward to providing the same exceptional service next time. Please do not hesitate to call if we may be of further assistance and congratulations on your new vehicle!
The best car-sales experience I've ever had.
by Kyle Laux on 07/13/2025This was hands down, the best car buying experience I have ever had in 24 years. I was in the market for a 2025, GLE450E and stumbled upon Crown Eurocars (about an hour from my house). I walked in, on the way to work, and just asked a… quick question about inventory and a possible quote. I was greeted by a manager (Mike I believe) who was extremely genuine and very helpful. He introduced me to a sales representative, Melissa. She wasn't even supposed to be in the office at that time, but her attitude was incredible and she was more than willing to try and help me. For context, I had already crossed one dealership off of the list due to the absolutely overbearing, aggressive attitude of the first sales rep. This is going to be a "weekend car" essentially for me so this wasn't a dire purchase (which makes this transaction even better). When I met Melissa I told her what i was looking for, payment I needed to be at (I had prior knowledge and was prepared) and she asked great questions, and said give me a few minutes, "I'd love to earn your business". She came back, provided me a quote; but more importantly, she ensured the SUV met all of my needs. There was no "let me go check with my manager, blah, blah, blah". She knows her time is valuable, as is mine. We shook on the deal, and I ran to the hospital for work, and she had the car ready within 2 HOURS! I am in sales myself, and the way she handled this entire transaction, is the way I want to be treated and the way I attempt to work with my surgeons. I will be referring all of my friends to her, as she was knowledgeable, personable, not pushy, and was focused on me- not just her making a sale. I have never written a review for buying a car, but felt it was needed in this circumstance. Dealerships in the Tampa area, you should take notes from Melissa and her team on how to do business.Kyle, Thank your for this awesome, detailed review! We are so pleased to hear that Melissa was a pleasure to work with, listened to your wants and needs in a vehicle and was able to secure exactly what you wanted for the price you wanted. It is wonderful to know that Melissa made the buying process smooth and simple for you and she had the vehicle ready when you returned. Providing exceptional service is of the upmost importance to us and we are delighted that Melissa met that expectation. Congratulations on your 2025 GLE450E and happy travels.
Top notch!
by Barb Rice on 07/17/2025The sales team and internet communication are excellent, which helps save time shopping. Zoltan Krempaszky followed up and took us through the whole buying process with expert attention. From the test drive, to financing, to completing the… sale of our beautiful car, it was a pleasant experience. That’s why we keep coming back to this dealership, they’re exceptional.Barb, We are so pleased to hear about your positive car buying experience working with Zoltan. It is wonderful to know that Zoltan provided exceptional service, excellent communication and made the entire car buying process a pleasant one. We expect nothing less. Congratulations on your new vehicle and happy travels.
Great Customer Service
by Chad White on 07/17/2025Bruno Onetti was very professional and all work was performed in a timely manner.Chad, Thank you for this 5 star review! We are so pleased to hear that Bruno was professional, efficient and ensured the work was completed in a timely manner. We expect nothing less. We appreciate you choosing Crown Eurocars for your vehicle service needs and look forward to providing the same exceptional service next time
Great Service
by Bill Ferlita on 07/12/2025Dealt with Anthony Diamond who worked with me through the all process and made it as seamless as possible. He takes care of his customers to make sure they are satisfied when they drive off with their new vehicle. I have leased and… purchased quite a few vehicles over the past 18 years from Crown and Tony Diamond. Crown also made sure they gave me a fair deal with each transaction.Go-To Tech
by Dan Dukes on 07/01/2025Andy Mrasz has been my Go-To Tech at Crown Eurocars for several years now. He is always friendly, professional, and a pleasure to deal with.Dan, we are so thrilled to hear that Andy is friendly, professional and a pleasure to do business with. We strive to provide exceptional service and it is wonderful to know that Andy meets those expectations. We appreciate you choosing Crown Eurocars and safe travels.
Great place
by Mehmet on 06/27/2025I came here from atlanta great hospitality and service ANDERS MORGAN was amazing he help me find what i want and was very very helpful.Friendly and helpful
by Danny on 06/28/2025Through no fault of Don or Crown my appointment had been established at a different dealership. Don and Crown were able to work my service appointment in without any issues and had me on my way expeditiously. They were very friendly and… helpful even though they had to work me in with other actual appointments.Danny, thank you for letting us know how accommodating Don was on working you in without an appointment. We aim to please. It is wonderful to hear how friendly and helpful everyone was and we are thrilled to know you received exceptional service. We appreciate you choosing Crown Eurocars and happy travels.
Bruno was amazing
by Edwin on 06/27/2025Took my car in for service And Bruno was amazing. I had a loaner card ready for me and kept me updated on the status of my car.Edwin, we are so pleased to hear that Bruno provided exceptional service and made your vehicle servicing appointment so convenient for you. Knowing that Bruno kept you well informed of the status of your vehicle is our expectation and we are thrilled to know that Bruno is living up to those expectations. We appreciate you choosing Crown Eurocars and we wish you safe travels.
Lovely experience -
by Nicole on 06/03/2025My second car purchase with Calvin Goodwin he is a true gem. I love my car and I always appreciate how professional and knowledgeable he is. He knows his stuff. Grateful to have a good car buying experience with him and working with this… dealership is why I am a repeat customer.Nicole, Congratulations on your second new car and we are glad to hear that we were the dealership who had the honor of taking care of you again. We focus on customer satisfaction and are glad to hear Calvin showed you how much we value our customers. Enjoy showing off your brand new car!
Our surprise sales experience. The service trinity!.
by Bill and Robin Ernest on 05/31/2025It was an instant surprise for Robin and I. Anders in sales, was so thorough but understated. He did his homework. Always smiling, no request too big or small. Restored our faith in car sales. Then we met a Tyler in finance. He too was… amazing as always smiling and worked on making the experience meaningful. Tony in training the same. Patient and thorough. Service trinity.. Anders, Tyler, Tony. This set a new service standard. The Disney experience of a vehicle purchase…. WowBill and Robin, Thank you so much for your kind words! We are thrilled to know that you enjoyed your recent experience with Anders, Tyler, and Tony. We hope to see you again in the future, and you can bet that you will receive the same quick and easy service. It has been our pleasure helping you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again.
Just what my car needed
by Gram Pam on 06/01/2025Andrew Mrasz didn’t try to add a bunch of unnecessary services. They did what was needed and got it done quicklyPham, Thank you for your time and feedback. We are pleased to hear that Andrew was able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.
World Class Service!!!
by D Welch on 05/28/2025I continue to receive "World Class" service form Don Shelton at Crown Eurocars!! I have always been treated exceptionally well and this visit was no exception. Please do yourself a favor and take your vehicles to Crown Eurocars in… Pinellas Park. And BTW, ask for Don Shelton. My wife and I consider him family.D, We are delighted to hear that Don was able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help!
Zoltan- great purchasing experience
by Vasi Tsekova on 05/27/2025Zoltan Krempaszky made my experience at Crown Eurocars not only easy but very personal as well! Him and his team- Ashley at financing and Tony who helped me understand all the new technology in the car- were amazing! Thank you!Vasi, We are thrilled to hear about your positive experience at- Crown Eurocars Our entire dealership takes great pride in providing the best possible buying experience and Zoltan will be thrilled to hear your kind words.
A smooth and easy process driving in from another state.
by Ron Green on 05/12/2025updated 05/19/2025I had a great experience purchasing my car at Crown Eurocars Mercedes. Victor Lema was my salesman. He made the whole process smooth. I was driving a rental car in from out of state so I needed everything set before I got there and he made… it happen. He even had an Uber pick me up after turning in my rental car to bring me back to the dealership. I am fully satisfied with my purchase.Ron, We appreciate you for leaving Victor this remarkable review! We are delighted to know that he made your experience great and the whole process smooth. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Eurocars team!
Stellar!
by Old NorthEast on 05/17/2025Don Shelton is the best service provider. He was very responsive to my requests for an early pick up. He followed up on a tech question in an email by the close of business. He listens well and his follow-up is impeccable.Thank you for leaving Don this amazing review! We are happy to know that he is the best, very responsive, listens well and his follow up is impeccable. Please do not hesitate to let us know how we may be of further service to you.
Best dealer in Florida
by Victor on 05/01/2025updated 05/07/2025Easy fast greatVictor, We are grateful for you leaving us this flawless review! We are pleased to know that our team made your experience easy, fast and great. We warmly congratulate you on your new vehicle- behalf of the entire Crown Eurocars team!
Great experience
by Diana E on 04/29/2025Crown Eurocars is a very modern dealership, people have exceptional customer service skills. We dealt with Zoltan Krempaszky and it was our pleasure. He guided us through the whole process and was very patient and friendly. Also extremely… knowledgeable! We would definitely recommend this dealership to anyone.Diana, Providing white glove service is so important to us here at Crown Eurocars and we are glad that Zoltan's efforts met your satisfaction and recommendation! We are thrilled to know that he was very patient, friendly and extremely knowledgeable. Congratulations on your new vehicle- behalf of the entire team!
Very satisfied customer
by Ana on 04/24/2025If you are going to get a new MB Jashua Figueroa is your man. I went there after a very bad experience with another dealership and Jashua saved the day. Very knowable, very kind and patient. We did everything in 90 minutes. I am a very… satisfied customer. Look for Jashua. He will take care of you.Ana, We appreciate you for leaving Jashua this stellar review and recommendation! We are delighted to know that he was very knowledgeable, kind, patient and took care of you. We sincerely congratulate you on your new vehicle- behalf of the entire Crown Eurocars team!
Outstanding Service
by Massimo Massini on 04/23/2025I had an absolutely outstanding experience working with Shannon Yingling at Crown Eurocars Mercedes. From start to finish, Shannon provided truly white glove service—professional, attentive, and genuinely committed to making the entire… process seamless and stress-free. She went above and beyond to ensure every detail was handled with care, and her knowledge and communication were top-notch. If you're looking for a luxury car buying experience that matches the quality of the vehicle itself, I can’t recommend Shannon highly enough. She’s a true asset to Crown Eurocars and a shining example of what exceptional service should look like.Massimo, Thank you for sharing this wonderful review and feedback with us. We are pleased to hear that Shannon was able to provide you with top-notch customer service throughout your visit. She is a great member of our team and will be delighted to hear your very kind words, thank you. Please let us know if there is anything else we can do to assist you, we would love to help.
Mercedes-Benz GLE-Class
Mercedes-Benz E-Class
Mercedes-Benz GLA-Class
Dale, Thank you for letting us know about your exceptional car buying experience with Eric. We appreciate you making the long drive out here to do business with Eric and us! We are so pleased that Eric ensures your satisfaction and we look forward to providing the same exceptional service next time. Please do not hesitate to call if we may be of further assistance and congratulations on your new vehicle!
by Crown Eurocars on 07/21/2025