Skip to main content
Today 7:30 AM - 8:00 PM

Customer Reviews of Hyundai of St Augustine

Review type:

64 reviews
Sort by:

  • Very nice people

    5 out of 5 starsby Bruce Duvall on 08/04/2024

    They go the extra mile to put you in the car you want. Without all those additions you do not need.
    • Thank you so much for the kind words and 5 star rating. We sincerely welcome you to the Hyundai of St. Augustine family.

      by Andrew DiFeo on 08/06/2024

  • Better Than Some

    3 out of 5 starsby MISUV on 04/22/2015

    Our salesman, Leon, was very friendly and helpful through the process of buying a used car with them. However the finance guy, Jack, wasn't. I tried to negotiate the Edmunds report I had but he would barely budge. I thought they would stand behind their website statement "Compare our upfront price to the Edmunds.com TrueMarketValue and see how much you can save by shopping with Hyundai of St. Augustine." It would have been a good savings if I got it for the Edmunds price but it was a reasonable price so we bought the SUV. The vehicle is very nice and we enjoy driving it. We did have a minor issue with the purchase that Jack wasn't helpful with but it got resolved by one of the owners. I think Jack needs to read up on their website quotes, "All of our team members have one goal in mind…to exceed expectations and delight our guests everyday!" Everyone but Jack exceeded my expectations.
  • Best car buying Experience

    5 out of 5 starsby JetNut01 on 04/18/2015

    The staff is very friendly and knowledgeable. We've bought two cars from them and brought a family member there who also bought a car. We were in and out with in a decent amount of time. Not like some other dealerships we've been to. All three times we were helped by the same sales man George Aflleje. You see the same faces and that's re assuring.
  • Used 2013 Hyundai Elantra Purchase

    5 out of 5 starsby DavidLichly14 on 04/08/2015

    The service was very inviting and friendly, the sales associate, Ron Copeland, was very assistant in finding a car that met my requirements, and worked to help us get a great deal. I started looking at a 2013 Elantra for 13000, but it was sold that day :(, but then, Ron found me a 2013 Elantra with 20000 less miles and some more gadgets for 14388, through the work of Ron and the manager, we were able to get it down to 13400, and so I got a great ride that was inside my price range. If you are shopping for a new or used small car with good mileage and decent trunk space, I would highly recommend the Elantra, as even the 2011 that I test drove was very smooth. The gas mileage with the Active ECO is actually about 38-46 mpg, the turn radius is fantastic (U-turn, can stay the entire time in the left lane); the acceleration is pretty good, especially coming from a 2009 Minivan (Sienna), and the Elantra coasts extremely well. Basically, if you want a efficient, fun to drive, and versatile vehicle, I would highly recommend the Elantra. I would also highly recommend the group at St. Augustine Hyundai dealership.
  • Great experience !

    5 out of 5 starsby Rhawaii on 03/15/2015

    Mr.Paez was very friendly and helpful. He took the time to answer all my questions and showed me different options. They went above and beyond to find the vehicle with the features and pricing I was looking for. Very happy with my purchase!
  • Great experience!!

    5 out of 5 starsby SFontaine on 11/30/2014

    Awesome customer service and experience. Leon was very friendly, knowledgeable, honest and up front. I will definitely recommend him and Hyundai of St. Augustine. Thanks!!!
  • Used Hyundai Elantra

    5 out of 5 starsby zkafel on 10/17/2014

    Went into the dealership looking for a nice used 4-door car. Salesman was very helpful and professional, easy to talk to...we never felt intimidated or pressured. Excellent service, would definitely recommend checking them out!!
  • Very Stress Free Auto Shopping

    5 out of 5 starsby countrygent on 10/08/2014

    I came to the Hyundai of Saint Augustine lot hoping to find my wife a new car to replace her aging Mazda Tribute. I approached Shawn Hays and immediately felt comfortable. I did not feel the pressure or anxiety that auto shopping in the past always brought on. He listened to us describe what was important to us in a vehicle, and set us up to test drive a 2015 Elantra. It had every detail down to the color we had discussed. He understood our amount of monthly payment and worked hard along with the gentleman in the loan department to get the payments at a cost we were in budget for. This was truly a good experience, and we will definitely recommend Hyundai of Saint Augustine to everyone we know, as well as the assistance of Shawn Hays.
  • Leon Levit goes the extra mile!

    5 out of 5 starsby stevek27 on 10/03/2014

    I purchased a 2013 Genesis Coupe Grand Touring. It was a Certified Pre-Owned vehicle, which helped relieve any fears about purchasing and then finding problems with the car. The staff that I dealt with was courteous, and very helpful. Leon Levit went out of his way for me, driving to my home in Jacksonville, on his day off, to pick me up so I could purchase this car. SteveK
  • Ideal car buying experience

    4.8 out of 5 starsby njwalrus on 08/25/2010

    I had researched the vehicles online and went to this dealer hoping for a smooth deal. I was not disappointed, and received a better-than-expected trade value. I was able to purchase a new vehicle for exactly the terms I was hoping for, and the sales staff was super-helpful.
  • Excellent Delaer

    5 out of 5 starsby mrcisco on 05/09/2010

    Was looking for a new Hyundai Sonata and found St. Augustine Hyundai on the internet. From the moment we e-mailed them... they were quick to respond, answered all of our questions and gave a fair price. Frank Messina was more than helpful and professional as we are not used to actual professional, fair car dealers out here in Arizona. They play all the games and tricks. If your looking for a new Hyundau... this is the dealer to go to. Best their is... period.
  • Used Car Purchase 9/29/2013

    5 out of 5 starsby ccapezzera on 09/29/2013
    updated 04/24/2025

    My wife and I did a lot of searching on the internet prior to visiting dealerships. We made this selection based on mileage and pricing. We believe we received a very good deal given the mileage on the care but were still hoping for a slightly better price. In the end we decided the low mileage overrode the price consideration. George was great. He could not have been more pleasant and easy to work with. I would recommend him to friends who are looking for a car.
  • My New GT Elantra

    5 out of 5 starsby gklein22 on 06/16/2013
    updated 04/24/2025

    All I can say is Hyundai Of Saint Augustine is a great experience buying a new car. My Salesman Demetrius D. was excellent to do business with. Jimmy the Sales Manager was great too. What you see is what you get. Last but not least Andrew D. the dog was great as usual. This is our 5th auto we purchased from them and we have no complaints. Service department top noth also. Gary and Ellen Klein
  • 2014 Equus

    5 out of 5 starsby golfertom2 on 09/16/2013
    updated 04/24/2025

    I did exhaustive research on all vehicles available to replace our 2009 BMW 750 LI. The car that won out easily is the Hyundai Equus. The Hyundai of St Augustine dealership was great to deal with. They brought the car to our home for consideration. We drove it, loved it and reached an agreement later that day. Our new car was delivered to our residence yesterday, the paperwork finalized, payment made, a full explanation given on features, our car driver away and we were very pleased with the entire process. It was one of the most positive buying experiences we have had.
  • Great Purchase Experience

    5 out of 5 starsby Jennifer318 on 01/09/2014
    updated 04/24/2025

    We purchased a VW GTI from Hyundai of St. Augustine. The price and the vehicle were just what we were looking for. Jose R. was helpful and courteous from the minute he answered the phone with my initial inquiry. I drove there on New Year's Day to buy the car, and from start to finish the purchase took only an hour! Easy and excellent financing. Jose arranged to have the headliner repaired (common issue for VW's) at the dealer's expense, and my son absolutely loves his car! The process could not have been easier, the employees at Hyundai St. Augustine could not have been nicer and more helpful. I would recommend this dealership to anyone. Jose in particular did a great job, no "sales guy pressure", just great service!
  • My best car buying experience

    5 out of 5 starsby valceria on 09/13/2012
    updated 04/24/2025

    Darryl Clark is very low pressure and was in touch with me more than once a day to keep me posted as were worked to get just the vehicle I wanted from another dealership. I appreciated his friendly caring attitude and I will recommend him to everyone. Of course everyone already knows, as they were hearing the blow by blow until I got my beautiful Ruby Red car. Thank you
  • Pleasant Experience

    5 out of 5 starsby bhoffman22 on 05/03/2013
    updated 04/24/2025

    Great company to deal with. Usually dislike new/used car buying experience. Very smooth transaction. Low Key. No Pressure. Would purchase from Ron again. Thanks!
  • Awesome Dealership

    5 out of 5 starsby mdnative on 07/07/2012
    updated 04/24/2025

    I hate shopping for and buying cars. This dealership has given me hope hope that there are still a few good people left in the industry and most of them must work at Hyundai of St. Augustine. From the moment I talked to Darryl Clark on the phone through the close of sale in finance with Eddie Brooks everything was done with the utmost professional customer service. There was no hard sell tactics, no playing games, and no hard upsale manipulation. Everything I hate about buying a car was absent here. If you are considering a car purchase, do yourself a favor and visit this dealership you will not be sorry. We were able to get the car we wanted at the price we expected and to our surprise they were able to secure a finance deal better than we had dreamed of. I don't give out excellent ratings lightly, but believe me I would drive across the state to buy a car here in St. Augustine.
  • Demetrius Davis

    5 out of 5 starsby kaycee63 on 07/29/2012
    updated 04/24/2025

    Mr. Demetrius Davis is one of a kind. I went online about 3 months ago to find out information on the Hyundai Sonata and received a call immediately from Demetrius. After several conversations, he was very honest on his accessment of my financial situation. At this point, I would not be able to get the new Sonata. He assured me that he would work with me to find a car that I would not mind paying for. He was in constant contact with me during these 3 months and it made me feel that he was really trying to help me as he said he would do. On July 21st, Mr. Davis sent a driver to pick me up and bring me to the dealership. The first used car he showed me I fell in love with, even though we looked at a few more. I decided on the first car and put in the paperwork. The process was so smooth and worry-free for me that I was shocked. Demetrius told me what he would need and once I submitted the papers to him, he handled everything. I am happy to say that a week later on July 27th, I became the pround owner of a 2009 Nissan Altima. My past experience with car dealers/dealerships was horrible. Mr. Davis restored my faith in car dealers/dealerships. Everyone that I encountered at Hyundai of St. Augustine was very professional and treated me with respect. Kay Cook Jacksonville, FL
  • Pleasantly Surprised

    5 out of 5 starsby mseaman on 07/31/2012
    updated 04/24/2025

    I called the dealer because I live about an hour away and I did not want to waist a trip. Joey Cassata was my first contact, I told him what I wanted and how much I wanted to pay for my monthly payment. With in an hour he had me approved for the financing. I was looking for a small car because of the gas mileage but ended up with a Sonata Hybrid with the same gas mileage. We drove to St Augustine and he had the car ready to go. He first told me to take it for a drive because he didnt want his customers buying a car they havent driven first. I was VERY PLESANTLY SURPISED with what I was driving. We had one little problem with the down payment amount but Joey took care of it quickly. We were driving our new car home with in an Hour and a half. I have purchased 4 Sonatas previously but this purchase of the Sonata Hybrid was the best by far. Me and my wife are very pleased we choose Hyundia of St. Augustine for our new car!!!!!
  • ABOVE & BEYOND

    5 out of 5 starsby Barbfd on 08/26/2013
    updated 04/24/2025

    I purchased my car almost 2 weeks ago but had a few issues that were not being addressed. My salesman apparently left the company and I was contacted by "Bird" C. I can't even begin to tell you what a difference he made in my opinion of service from this dealership. He dropped what he was doing, took time to go over features in the car that were new to me. He sent my car in for a mini detail and when it was completed both he and 'Jessie" walked the car with me to make sure everything was just right in it. Bird then got in the car with me and not only showed me how to operate all the bells and whistles that I was not familiar with but gave me such an education on the Genesis in particular and especially regarding the year car that I purchased. We talked about the nitrogen in the tires, the sound buffer between the glass in the windows, the greenish tinting, the use of the keyless entry fob and on & on. This car is beautiful and this comes from someone who does not get emotional over a car, but now that Bird has properly introduced me to the car, I am so thrilled with my purchase. This man took my disappointment with my previous salesman and ultimately with the dealership and did a total turn-around. If Hyundai of St. Augustine is looking for a PR guy to promote not only the dealership but these cars in general, then Bird needs to be on the front line. I sell houses for a living. We sell the 'sizzle' not the 'steak' and Bird knows every ounce of sizzle these cars have and what an asset that is to someone like me who has never purchased a Hyundai before. Would I recommend Hyundai of St. Augustine to my closest friend? ASOLUTELY! BUT, they really need to ask for "Bird". He made all the difference and I appreciate the dealership for giving him my name and my email because their choice was excellent, but I do appreciate Bird for his enthusiasm about his product, his knowledge and most of all his time and his willingness to do whatever it took to make me a happy Hyundai owner and I am!

About our dealership