Customer Reviews of Starling Buick GMC Stuart
Review type:
Great experience
by Ellen on 01/15/2024
I didn’t come here to buy a vehicle but the deal was too good to pass up. Thank you Joel Dana and Brandon
43 reviews
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So much with no time to train be careful
by Chris on 01/30/2025Review for 2025 Buick Encore Purchase Experience I recently purchased a 2025 Buick Encore after doing extensive research online. I knew exactly what I wanted, with my only non-negotiable feature being adaptive cruise control. When I asked… the salesman to verify that this model had it, he confidently assured me that it did, along with other safety features like pedestrian and vehicle warnings with automatic braking. Fast forward to bringing my vehicle back for service, thinking the sensors weren’t functioning properly—only to find out that adaptive cruise control was never included in this model. It became clear that the salesman was not well-trained in the specific features of the vehicles he was selling. Now, I’m stuck with a car loan and a six-year service warranty for a vehicle that’s missing the one feature I explicitly required. While they were efficient in getting me through the buying process, they failed at listening and providing accurate information. Possible Resolutions: Upgrade or Exchange: Offer me the option to exchange the vehicle for a model that includes adaptive cruise control, even if it requires some financial adjustment. Partial Refund or Compensation: Provide a financial adjustment or dealership credit for the misleading information that led to this purchase. Training & Accountability: Ensure that sales staff are properly trained to verify features before making promises to customers. While this won’t directly fix my issue, it will prevent others from experiencing the same frustration. I hope the dealership takes this feedback seriously and finds a fair resolution. Buyers beware—double-check the features yourself before signing anything.Great experience
by Ellen on 01/15/2024I didn’t come here to buy a vehicle but the deal was too good to pass up. Thank you Joel Dana and BrandonBest dealer to buy from!
by Jovany on 01/15/2024I recently purchase a car from Joel and let me tell you he treated me like family! Since I stepped foot in the dealer to the moment I left! He made sure to answer every one of my questions and was very helpful! Thank you so much I will… definitely be sending people to you!Great dealership to work with
by Ali on 01/15/2024They were easy to work with and not pushy at all. They gave me the best deal out of all the dealerships I visited. Great experience.Great dealership
by Kayla on 01/13/2024Starling Buick GMC made our car buying experience so pleasant. Their sales department and managers were super helpful and just all so nice and helpful. I definitely will be telling my friends and family to go and see them they won’t be… disappointed.Starling GMC sales consultants Brahim Aboujja and Lenard Burge are amazing!
by Deborah on 01/13/2024Starling GMC sales representatives Brahim Aboujja and Leonard Burge were so helpful, professional, knowledgeable and dependable. I highly recommend this dealership.Highly Recommended Salesman!
by Mollie Saum on 01/13/2024It was my first time buying a car, so one can imagine how daunting entering a car dealership can be. Jack Hine was my salesman and I highly recommend you ask for him. He is very knowledgeable about all the vehicles on the lot and held… himself in a very friendly but professional manner. Never tried to oversell me and made the process quick and simple. He is my go to for buying a car and I recommend he become yours too!Best experience at a car dealer ever!
by Mary on 01/13/2024Jack was so professional and showed me everything I needed to know about my new car! He was friendly and patient. This was the best experience I ever had buying a vehicle!!!I am so happy
by Carmen on 01/13/2024I think a lot of dealers and salespeople can learn from Starling. Great customer service and the process was the fastest I’ve ever experienced. Joel was really awesome as well as Dana. Thank youThe cheapest dealership
by Solange on 01/13/2024They gave us a really good price for our vehicle. Was our first time buying a car and they make all the process really easy. First time hearing about this tier 1 thing, surprised us a lot .The best experience ever
by Marcos on 01/13/2024I bought a Buick encore x there and Javier was the best salesperson. They gave us a tier 1 experience with a really good priceBest Bilingual Service
by Mari Vargas on 01/12/2024The agents have excellent customer service skill. Joel help with the questions my parents had. We left happy with his Spanish service.Very easy purchase
by Sue on 12/11/2023I knew what I wanted and Joel and Dana made it happen.it did not take long to have me in financing but in the meantime they were very accommodating. Thank you Joel!Nice easy and fast
by Jesus Cuevas on 12/09/2023I like the starling gmc Buick dealership great customer service gave us time to think on deciding which truck to take. We didn’t feel forced at all. We felt comfortable thank you for our new truck 👍🏾Great experience
by JR on 12/08/2023Great guys, easy to talk with and very knowledgeable about the different models. Brians and Lee are highly recommended.Starling GMC is the Best
by My Favorite GMC Truck on 08/28/2023John Hobson is very professional with his customers and very product knowledge with out being pushy or make you feel that you have made a good decision on a big purchase!Yeah I got a new car!!!🤩
by Cathleen Lundy on 08/19/2023John is amazing as always! What a pleasure and so helpful with all our needs. He has been such a help with our whole family. Truly awesome 😎GMC sierra
by Pam Edwards on 08/10/2023I had the BEST experience at the Starling dealership. Olivia was my salesperson. She did an excellent job. Ibrahim was my finance manager, he was so professional and very easy to deal with. I would definitely recommend this place and… will come back!!!!!Best sales person around
by Jose on 08/07/2023Today I’m purchasing two more vehicles from Carlos Gaitan at Starling Buick GMC of Stuart that makes 4 vehicles total from him. What makes me go back to him every time ? It’s his customer service. He is always available after the sale,… helps me with any issues or setting up maintenance appointments, besides always giving me a great deal. So not hesitate to ask for him if you ever need a new or preowned vehicleVery pleasant and professional experience
by Ingrid on 08/05/2023Starling Buick GMC had the exact vehicle we wanted. The sales and finance departments were very professional and helpful; awesome experience. Carlos G. in sales made the purchase process very easy. Thank you!Awesome purchasing experience with olivia
by Olivia Davis on 08/01/2023Olivia is nice and very knowledgeable about the vehicle/vehicles you are interested in. Second vehicle I have bought from her and the service is always above and beyond
GMC Sierra 1500
Buick Envision
GMC HUMMER EV SUV
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About our dealership
WELCOME TO STARLING BUICK GMC OF STUART
Serving Palm Beach County and the Treasure Coast for over 75 years, Starling Buick GMC of Stuart is part of the family-owned Starling Automotive Group. We proudly offer the largest selection of new Buick and GMC vehicles in Stuart, Port St. Lucie, Jupiter, West Palm Beach, Vero Beach, Okeechobee, and beyond, with every available discount applied to get you the best deal.
Our pre-owned inventory includes high-quality, low-mileage trade-ins, many with factory warranties, ensuring reliable options for every buyer. Discover exceptional service, unbeatable selection, and a family-driven commitment at Starling Buick GMC of Stuart.
What sets us apart
High volume dealership in Florida 🥇 🗣️ English, Spanish and Portuguese 🚗 GMC / BUICK / Pre-owned cars ⬇️ Low prices, Big Inventory💰 www.starlingbuickgmcstuart.com (772) 261-6585
2023-2024 GMC BUICK and EV Dealer of the Year by General Motors
We are a tier #1 dealership recognized by the manufacture. We have one of the largest inventories in South Florida and really good prices
Starling Buick GMC in Stuart, Florida, is proud to be the #1 dealer in South Florida! We stand out because of our unwavering commitment to exceptional customer service, a vast selection of premium Buick and GMC vehicles, and unbeatable offers. Our ex
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
Languages Spoken (3)
- English
- Portuguese
- Spanish