Customer Reviews of Starling Buick GMC Stuart
Review type:
Great experience
by Ellen on 01/15/2024
I didn’t come here to buy a vehicle but the deal was too good to pass up. Thank you Joel Dana and Brandon
43 reviews
Sort by:
Second time buying with Olivia
by Jessica Costain on 08/01/2023This is my second time now buying a vehicle through Olivia, and she found us the perfect truck yet again!! She listened to our needs and gave us options and suggestions that worked for us and it was easy to make our decision with her. She… made the process simple and stress free. She was also extremely responsive with questions and always makes sure to follow up. Olivia will always be my go to sales representative no matter what dealership she works for, as in this case. I highly recommend her time and time again.Carlos the best
by Yunaisy M on 07/31/2023Very professional, spending the whole day at a dealer to buy a car, forget it with Carlos, it was very fast, the best experience I've ever had at a dealer.Very Profesional Carlos
by Ivan R on 07/31/2023I had problems with my first car but Carlos solved it. I am very happy with my purchase and with the attention.Friendly folks
by Shawn on 07/29/2023Jack was pleasant to deal with, honest and straight to the point. He made getting a car easy!Carlos Gaitan, Thank You So Much!
by Dora Johnson on 07/28/2023I’ve been coming here since 2017. My husband bought a GMC Sierra 2500 and I bought a Buick on the same day. Carlos Gaitan has been our go-to person. I’ve recommended Carlos to both my family and friends. I’ve never been disappointed by his… services! Today I brought my daughter to buy her 1st Buick. Thank you Carlos!Highly recommended
by Maria Fernanda on 07/28/2023The service was amazing! Carlos was super helpful and answered all of my questions! The process of selecting and purchasing a vehicle was incredibly smooth! Highly recommended!Stress Free
by Mac on 07/28/2023Jack took care of us. Everything was done ahead of time and we were out the door fast and informed.Awesome experience
by Anthonette on 07/24/2023Lee did awesome job with our sales experience. Was able to walk in walk out with no issues. Great job getting as much buyer deals. Need a great deal get Lee.Wow! Just wow!
by Chris on 07/23/2023After spending hours down the road and getting a run around we stopped in here. John came out and introduced himself to us. We found exactly what I wanted. John was great to work with. It’s rare to find dealers as friendly and transparent.… It went so well my girlfriend bought a car too!The BEST Service
by Michelle Miller on 07/23/2023John is the absolute best!! John treated us like family from the first interaction through the final sale. Go to Starling if you don’t want the BS sales tactics other places use.Javier was excellent! Great customer service! He worked hard for us!
by Kay Garcie on 07/22/2023Wonderful experience!happy and satisfied
by Florisela baltazar on 07/21/2023I am very happy with the service. went above and beyond and dealt with alot to get the deal for us and make our dream come true. We had a big issue with our trade in. It seemed impossible and he did it to be able to do business. very… hardworking and just diddnt stop until we got the deal.Takes care of business
by George on 07/21/2023Honest and transparent when it comes to quoting you a price.Buick Enclave
by Prs7buick on 08/28/2020Very good experience. Every step was explained. They did all the set-up for trade - in and tags with insurance. Went over all important set - up with electronics. Great connection with all involved. Thanks for a wonderful deal. PeterHorrible Service
by albertv2 on 11/24/2017My 2017 Sierra, white in color. I brought it in for the transmission overheating. They said the removed the pan and found nothing wrong. The service writer Tom C. gave me my white truck back with greasy hand prints on the driver front and… rear door, both fenders, hood, chrome grille, both running boards, inside driver door panel, steering wheel, and shifter. Tom said "I am sorry but the car wash was closed." He had the truck finished for 4 hours after he called to tell me it was done. When I left the dealership with my greasy truck it started smoking and the burning oil came inside the cabin via the ac vents to the point I had to open the windows and got a bad headache. The truck was shuttering and at one point refused to move. All Tom could say is he was sorry. The second time I had the truck in for the same concern they said there was nothing wrong but they saw the P0634 code set and when I picked it up it was clean. The third time I was there for the same concern they claimed to flush the transmission and inspect the transmission pump. They did not pull the transmission which means they couldnt inspect the pump, soo they lied. The fluid was brown insted of pink which means they didnt flush the fluid, they lied. The truck is shuttering still. The fourth time I was there for the same concern and even wosre now they cleared the 3 codes, P0634 P0700, U0101 and told me to take it somewhere else. Yes you read that right, the dealership that sold me the NEW truck told me to go somewhere else. This truck is 3 months old and less than 6,000 miles. It was a dealer demo and sold to me with 3,000 miles. I am currently pursuing a case with GM customer service. Stay away from this cesspool of a dealership.Best Sales Rep
by EMentler on 06/22/2017I wanted to purchase a GMC Acadia for the longest time; when I visited Carls buick, Anthony had 2 models waiting for me to take a test drive. I felt like he was very atentios to what I had asked, and ready to show me all my options. I… highly recommend Carls Buick, and ask for Anthony Ward.Just drive by this place
by mootz on 04/09/2015Took my truck in for brake service and was told I needed new breaks, master cylinder and booster. It was going to cost $1600. I told them to forget it. I talked to another mechanic and he said all I needed was the master cylinder and the… pads are still very good. He charged me $100 and I spent another $100 on the parts. I bought the used truck from Carl's and they told me they would detail the truck and do paint touch-up. When I went to pick it up the interior was filthy and it looked like a small child scribbled crayons on the paint. People still ask me "what is that on your paint". If I could post a photo I would. When I confronted the salesman he got real mad and said "its not new so live with it". I'm looking for a new GMC truck now and I will be buying elsewhere.I always do my service here!
by dcjoe113 on 01/03/2010I have found the service at Carl's Buick in Stuart to be the finest ever! I have 3 vehicles that I service exclusively at Carl's, 2 are currently under warranty and my 3rd, a 2002 Buick LeSabre, is not. I have found that they are up… front with pricing, which I feel is fair based upon my review of other auto businesses in the area, and they advise me about repair and maintenace based upon factory recommendations. Also, I have never had a problem with them performing warranty repairs, and I never feel as if they are trying to sell me a bill of goods instead of repairing my vehicles via warranty. I have been a customer since 2003, and on the rare occasion of a failed repair, have found that Carl's is ready to accept responsibility and correct the defect to my complete satisfaction. I have lived in 5 states, and have only found this level of service 1 other time even though I have used multiple repair shops, foreign and domestic. All the employees at Carl's are professionals in every sense of the word, but 2 stand out: the service manager, Mike, and my exclusive service representative Ann Marie. Thank you, and keep up the excellent work!!great buying experience
by laurieann on 06/19/2013updated 04/25/2025Since moving to this area in 2000 I have had the pleasure of working with Mr. Leonard B. for the purchase of my vehicles. I have purchased 4 vehicles from him, now owning a 2013 Encore. Mr. B. is not only my Sales person, but he was also… my Sales Consultant. Although I had certain vehicle needs as an elementary school teacher, he was very much concerned about my functional professional needs. Early on, he suggested the Vibe of which I purchased a 2005 and later in 2007. When I was ready to trade in the 2007 he advised me to wait because a new beautiful vehicle was about to be introduced. Well, once again he was correct and when the 2013 Encore made its debut he contacted me and I am now a proud owner of the 2013 Encore. I have vowed that as long as Mr. B. is selling cars, he is the only person I would buy from.Great Experience
by lennyinfla on 06/19/2013updated 04/25/2025As a local manager of a large major pool corporation, I am very well aware of excellent customer service. I have had the pleasant experience of purchasing my 2007 vehicle from Mr. Leonard B. of Carls Buick GMC. a few years ago. It is… now time to purchase a new vehicle and because of Mr. B. I have every intention of purchasing a new vehicle from him. I am extremely happy with the Buick line of vehicles and I know that Mr. B. will assist me throughout the entire purchase process. BJMExcellent Car Purchase Experience
by acadiabuyer2 on 03/19/2011updated 04/25/2025This dealer had the vehicle I wanted, provided a fair trade in value, and an out the door price that met my expectations. The total purchasing process took less than 45 minutes. I did my homework, offered a fair price, and closed the deal… with minimal haggeling. The deal I made at Carls was rejected by two other local GMC Dealerships.
Videos
About our dealership
WELCOME TO STARLING BUICK GMC OF STUART
Serving Palm Beach County and the Treasure Coast for over 75 years, Starling Buick GMC of Stuart is part of the family-owned Starling Automotive Group. We proudly offer the largest selection of new Buick and GMC vehicles in Stuart, Port St. Lucie, Jupiter, West Palm Beach, Vero Beach, Okeechobee, and beyond, with every available discount applied to get you the best deal.
Our pre-owned inventory includes high-quality, low-mileage trade-ins, many with factory warranties, ensuring reliable options for every buyer. Discover exceptional service, unbeatable selection, and a family-driven commitment at Starling Buick GMC of Stuart.
What sets us apart
High volume dealership in Florida 🥇 🗣️ English, Spanish and Portuguese 🚗 GMC / BUICK / Pre-owned cars ⬇️ Low prices, Big Inventory💰 www.starlingbuickgmcstuart.com (772) 261-6585
2023-2024 GMC BUICK and EV Dealer of the Year by General Motors
We are a tier #1 dealership recognized by the manufacture. We have one of the largest inventories in South Florida and really good prices
Starling Buick GMC in Stuart, Florida, is proud to be the #1 dealer in South Florida! We stand out because of our unwavering commitment to exceptional customer service, a vast selection of premium Buick and GMC vehicles, and unbeatable offers. Our ex
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Express Service
Languages Spoken (3)
- English
- Portuguese
- Spanish