Wallace Hyundai
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Customer Reviews of Wallace Hyundai
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105 reviews
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Painless car replacement
by HappyNana50 on 03/31/2016After establishing what payment I could afford, the whole car buying experience was good. I came home with a nicer and newer car than I thought I could afford!Purchase from across the state
by zsidwell on 03/07/2016I had a great experience buying from Wallace Hyundai. I drove across the state to purchase a Hyundai Equus. It is certified and there are not many of these around. They did everything I needed them to do so everything was ready when I came… to inspect the vehicle. It met my expectations and my sales rep, Sheldon Merritt did a great job making sure I was accommodated with my tight schedule. I had a great buying experience with Sheldon and Wallace Hyundai.purchasing new car
by crudenbay on 03/01/2016Very satisfactory experience. Rep was well informed about all aspects of the car and the process that needed to be done. Second car I purchased with this rep.Excellent service, knowledge from Scott and the Hyundai team
by cpiccirillo on 02/29/2016I went in to Hyundai, not knowing exactly what I was looking for or what would fit my needs. I was shown a few cars and found the perfect fit! Scott and his team worked me out a great deal. Everyone was so knowledgeable and friendly. I… love my new 2016 Sonata Sport! I would highly recommend Wallace Hyundai and already have.intermittent transmission problem
by cajun40 on 02/17/2016Many thanks to Tony (service adviser) and Chris (service manager) for their patience and understanding trying to explain a difficult problem. They are both an asset to the Wallace Hyundai organization.First Oil Change
by Coolmusic on 01/25/2016updated 02/09/2016The service was very friendly and honest. I called on Friday, and they fit me into their schedule on Saturday. That was very helpful, because I work during the week, and would have been unable to bring it in.Good peaple
by Jake6864 on 02/08/2016We were treated very well. All questions were answered. Great experience.excellent dealership honest..loyal
by peewee156 on 01/02/2016updated 01/19/2016i have just purchased my fourth vehicle from wallace....a 2016 hyundai sonata sport..previously a 2009, a 2013 a 2014 and now a 2016...my sales person is awesome.......Best deal, best salesman
by Jim99999 on 01/17/2016Initial contact made on internet..Scott Livingston was very persistent which I like because my life was sales...He found the car I wanted made appointment for 1:30 wed. the deal was done by 3:15 and I was on my way back to Vero...finance… man was super...great dealership
by tjconk1219 on 01/01/2016updated 01/15/2016everyone is very nice at this dealership only took an hour for oil change and tire rotation.they have a nice waiting roomFirst Hyundai
by salwaymrbill on 12/30/2015updated 01/11/2016Sales Rep Mike Forrest was a great help with his knowledge and personality it made the experience enjoyable.Automobile Purchase
by teng5586 on 01/05/2016My purchase at Wallace Hyundai was excellent. My sales person was very helpful, informative in helping me choose my auto.Dealer has not paid off trade in
by mechdesign on 12/29/2015Worst experience and 1 month of stress from this garbage staff. Traded in my Mazda and they will not pay it off. Probably looking to sell it prior to paying off my trade in. Meanwhile another payment is due in 2 days and late fee… assessed. Why should I pay for the next months payment when I traded in the car. Here is what I was told from 5 different staff members. Summary of what I was told by sales / managers / finance: 1) Your car will be paid off within 10 days of acquiring the payoff quote 2) Your car will be paid off within 10 days of acquiring the payoff quote based on your credit (10 days later) 3) Your car will be paid off only after we the dealer get funded from the bank issuing the loan of the new car 4) Your payoff was sent on December 14th with Check Number ###### 5) Your payoff was sent on December 17th or 18th with Check Number ### although it was Cut on the 14th 6) Chase should have received and cashed the check by now, if not call me back and I can stop payment and overnight a replacement. 7) We can not stop payment on the check its too early, and the corporate office wont let us stop payment on checks until 7 days later. 8) With the Holidays coming the check to Texas (which should only take 2 days) could take longer, so check with us next week. Go to West Palm Beach Hyundai or Rick Case for stellar service from sales to service. Stay way from this treasure coast crap dealer Wallace Hyundai with inexperienced in sales, experienced in CON sales staffGreat Service
by sjjabs28 on 12/09/2015Whenever my 2014 Hyundai is serviced by Wallace Hyundai of Stuart, Fl; I'm confident that I'm getting the best in customer service, attention and satisfaction. My advisers Tony, Steve and Bob are always available to address my concerns.… Customer satisfaction is their number one priority and they always make sure that my Hyundai is operating at peak performance. I want to commend the advisers, the technicians and the entire staff of Wallace Hyundai service department. My family has purchased six cars from the Wallace family since 2009 and I wouldn't conduct business with any other dealership but a Wallace dealership.HYUNDAI SERVICE
by RVJAZZMAN on 11/12/2015updated 11/24/2015Wallace now checks wheel alignment in the service drive in front of the customers. As a high mileage driver, my car tires are rotated regularly. This was an opportunity to check my car's alignment and proactively correct a problem before it… degraded my tire tread Life. My car once again was serviced and returned on time.Happy
by wenkim63 on 11/12/2015I have been going to Hyundai for 5 years now and have always been happy with my Oil Changes.Stressless Car Shopping
by walkingirl on 11/01/2015updated 11/12/2015This is the first car I have ever bought without experiencing buyer's remorse. My salesman, Billy Weston was very helpful. He was not pushy or fakey and he listened and asked the right questions. He explained everything so I understood the… details and there were no unpleasant surprises. Gary Bauer was also very personable and thorough in explaining the financial aspects. We understood exactly what was what.Tuscan maintenance
by sar1025 on 11/01/2015updated 11/12/2015Service rep came over immediately & proceded to perform inspection & let me know work that was to be done & time frame. Provided me with transportation to & from dealership. In past, I have referred friends who have rented vehicle.Great Experience
by tobaca123 on 10/27/2015updated 11/11/2015I had a wonderful experience at Wallace Hyundai as I have had since I bought my car in 2012. I wouldn't go anywhere else.warrenty item
by daveines35 on 10/25/2015updated 11/09/2015Issue related to the tire pressure monitoring system, it was handled completely.great service
by daniel1948 on 10/04/2015updated 11/08/2015all work done in a proper manner car runs great. 30000 mile service was excellent. thank you to Bob in service.
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