Wallace Nissan
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Customer Reviews of Wallace Nissan
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18 sales reviews
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by RevRon on 02/22/2021Just came back from Stuart Florida Nissan. Their internet guy emailed me and promised me we could make a deal with me trading in my 2013 Nissan Murano using their "special offer going on right now. We are giving 120% of Kelly Blue Book… value". Therefore, I should have been offered $6200 on the trade in. We get to the paperwork and they offered me a paltry and laughable $3500. When I asked "What about the 120% KBB you are advertising?" The salesman Mr. Brown tells me "Oh, we can't use that". When I ask why? He had no answer and tried to say there is a disclaimer in some flyer that's out there. I told him I never got any "flyer" and his internet guy assured me of a deal with no problem. I even showed him his internet guy Keanu's emails to prove I was offered the "special deal". But, he still didn't care. Now, I've purchased 3 Nissan's over the last 20 years and am a loyal customer. NOT ANYMORE! I'll go to Toyota instead. Stuart Florida Nissan are a bunch of [non-permissible content removed] just to get you to drive 30 miles for NOTHING! NEVER AGAIN! I worked in marketing in the past for many years and am VERY good at it. I hope Stuart Nissan enjoys me blasting them on the internet with what they have done.knowledge of salesperson explained everything
by Deb174sw on 11/21/2016Salesper, Alberto, , luis GM, all very knowledgeable Alberto took extra time to explain every operation of the Altima. We were very satisfied and surprised at everyones help,not used to it at other dealers.Wallace Nissan Review
by mirks16 on 09/18/2016My experiences with Wallace Nissan in Stuart, both sales and service have been outstanding to date.I bought a Murano from Viola last year. She is awesome...as honest and as sincere as they come. She really cares more about the customer's… satisfaction than she does making a sale. I make sure to visit her to say hello every time I am at the dealership. In Service, Joe and Hunter have been fair and professional every visit I have made for service. My last visit they even convinced Nissan to cover my repair under warranty even though it was a borderline case. Makes me want to continue going there!Nissan Juke buying experience
by janeholmes49 on 08/15/2016I had the best buying experience I have ever had at Wallace Nissan. Holden and Alberto both helped me tremendously and they were very courteous and knowledgeable.nissan review
by survey78 on 08/14/2016great job, very pleased with my purchase. Sales rep Viola Wise is a great asset to your company. Very easy transaction.Best Dealership Experience
by Coffeemonster on 07/03/2016It was an unexpected pleasure to shop for a vehicle at Wallace Nissan. I came here, stated simply what I was looking for and what I can afford. Mr. Fendy Paradon actively listened to me and didn't attempt to decide for me or pressure me… elsewhere as I'd found at other dealerships. We found the right vehicle and he provided me with the numbers as close as possible to what I was looking for. The Nissan Altima I leased was another pleasure, a step up from the Sentra I'd traded in. It not only filled all the check boxes, it's one of the nicest cars I've owned in memory. The handling, performance and comfort are superb. It's been many years since I've driven home in a new car and the next day felt even better, with no regrets.PLEASE READ AND LEARN FROM MY MISTAKE
by Quirinus19 on 02/28/2016On Monday, August 31, 2015, I went to Wallace Nissan of Stuart, Florida. I was looking to purchase a 2010 Nissan Murano with 61,674 miles for $15,988.00. Please keep in mind that I was planning on giving a substantial down payment… ($8,000.00), and I have good credit. They took me to the finance office, and thats where the nightmare began. The finance officer explained to me that she was having difficulty getting me an APR lower than 7 percent. According to her, the problem lied with the mileage of the vehicle. Even though, I was putting a substantial amount for a down payment and with good credit, none of this was helping lower the APR. She explained to me that I can put less money on the down payment and get an extended warranty packages, that these maneuvers will lower my APR. She was correct my APR dropped to 2.8 percent, and my monthly payments were $199.00 for 60 months. However, the total price of the vehicle came to be $21,000.00, and I was required to increase the deposit from $8,000.00 to $10,000.00. I was not interested in paying $21,000.00 for a 2010 Murano with 61,174 miles. I stepped out of her office, and I went back to the salesperson office. I was about to explain to him that I was no longer interested on the deal. Then the finance person showed up at sales persons office, and between the both of them began to convince me that this was a great deal. Now keep in mind that I had just seeing at the dealership a Nissan Rogue also for a very good price. I was telling them, that I would rather purchase the Rogue. I even told the sales person, that if it was too late, that I would return the following day to make the purchase (Tuesday). However, he and the finance lady kept on insisting that I was making a great purchase, and for me to finalize the contract with my signature. I finally caved in and signed the contract, gave a $10,000.00 deposit and purchased the vehicle for $21,000.00. As soon as I left the dealership, I felt very uncomfortable with the purchase. Now keep in mind that my residence is only ten minutes away from the dealership. I got home immediately and began crunching numbers. I was correct I would have gotten a better deal on the 2013 Rogue with 22,887 miles for $17,594.00. I could have gotten this vehicle with tax, tag and dealer fee for $19,000.00 or $19,500.00. I would have also gotten a lower APR from the very beginning, because this vehicle is still under factory warranty. I would not have needed the extended warranty to have a lower APR. That same night I returned to the dealership (9:00 PM), but they were already closed. On Tuesday, September 01, 2015, at 9:00 AM, I returned to the dealership to return the 2010 Murano and to purchase the 2013 Rogue. I met with the general manager, and informed me that this would be a difficult process. That with todays technology, even though the transaction is only 13 hours old, the payment was already submitted to the bank, and the registration was already changed to my name. I explained to him that I returned the previous night, but the dealer had already closed. The general manager informed me that the only thing that he can do is buy the vehicle back from me, but not for the same price that I bought it. The price that general manager offered me was $400.00 less. In addition, the general manager informed me, that he will have to pay the amount borrowed from Chase, and that he will refund me all the extended warranty that was added to the 2010 Murano. Once everything was said and done, the total cost for the 2013 Nissan Rogue was $21,190.97. Please keep in mind that the original price of the Nissan Rogue was $17,594.00. The dealership used the amount that I had paid for the 2010 Nissan Murano as a down payment, and I had to finance the remaining balance of $11,190.97. The bottom line is that I could have paid between $19,000.00 and $19,500.00 total for the 2013 Rogue. Now the new cost for 2013 Rogue was $21,190.97 total. I GOT RIPPED OFF!!!!!!Levesque Frontier
by Frontier16 on 11/29/2015After with talking to other dealerships I found Greg Smith to be straightforward and not pushy. I feel that I would purchase another vehicle from him and this dealership.My Nissian
by Afi4747 on 09/11/2015updated 11/02/2015This is my second time purchasing a car at Wallace Nissian and thanks to Greg Smith I'll definitely continue buying from him as long as he's working their! Thank you Greg for making this such an easy processBest car buying experience ever!!
by Nonprophet on 08/23/2015I have been leasing 2 vehicles for over 10 years now. This means I make visits to car dealers every 3 years. Even this last time I was frustrated by several local dealers. This experience was different. My sales rep was awesome. He was… friendly, knowledgeable, and most importantly, he gave me a great online deal with no haggling.wallace nissan
by takkycat on 08/20/2015rosa was very nice to us as soon as we got in. she knew we'd been driving almost two hours to get to the dealership. she was very courteous and though it was somewhat busy in the place, she took her time with me and made sure that i got… what i wanted. i was very happy leaving the dealership as we came prepared and left without any arguments.Excellent Experience
by Gradstudent on 08/08/2015I enjoyed working with Fendy when I purchased my 2011 Nissan Versa recently. He was knowledgable about the vehicle and he showed me how it works and how to work it. The vehicle is different than other cars but I like the new features on… Nissan as well. Sets these cars apart from the rest. Fendy was courteous, friendly, and flexible. There was no pressuring to buy a car! He worked with us. Wish they had cleaned up my car a lot quicker and got it ready quicker but other than that, it was a great experience and I will consider this dealership in the future! Ask for Fendy! He's cool!Buying a new car
by iwidisky1 on 08/05/2015I bought the car from Wallace Nissan. The sales person was Viola Wise. I give her a 10.Perfect Lease
by M00kiealtima15 on 08/05/2015My wife and I are searching for cars and ended up at Wallace Nissan. Her lease was up on her Infiniti and we wanted to see what Nissan had to offer.We were immediately greeted at the door by Greg Smith, we told him our situation and… literally within 30 minutes after veiwing a few models, we signed off on a new Nissan Altima. Not only did we get the price we wanted but we were upgraded (at no charge) to the next model because he couldnt find the exact model/ color we agreed on. We never imagined car buying to be so easy. Amazing experience, Professional Salesman= Perfect LeaseRouge SL Premium Package. Excellent Service
by alexandradiaz on 08/04/2015Wallace Nissan of Stuart was phenomenal! Everyone was incredibly helpful from the sales associates Chris and Rosa, to the financial department Aida to the managers Patrick and Steve. They were all very respectful, kind and caring. They all… truly went above and beyond and made me feel like I was part of their Wallace family. They made me feel like I could trust them and that they valued me as a customer. I'm extremely happy with my purchase and the service I have received. I've even felt the need to leave a glowing comment on their Facebook page and have told my friends to go to them!My 2015 Nissan Frontier
by RobinLee813 on 06/30/2015It was a pleasure dealing with my sales rep Holden Brayton he was extremely knowledgeable and accommodating. Would highly recommend this dealership.Purchasing my new Nismo Z
by brucebentley on 03/13/2015This group of employes have acted as an extended family to me during the ordering ,contacting and accepting delivery of my new Z. i came here because it has developed a reputation as a friendly and positive group of people . I… particularly enjoyed Rosa who adds "color" and professional to my experienceMy Leasing Experience with Wallace....
by mogueldiva on 02/16/2015Thanks to the knowledge, care and professionalism of Viola Wise, my experience in leasing my new vehicle through Wallace this time was seamless. Time is at a premium for me so I thoroughly appreciate not having to wait too long to process… the transaction. I'll be back!!!
Nissan Rogue
Nissan Altima
Nissan Frontier
Nissan Murano
About our dealership