Werner Hyundai
Customer Reviews of Werner Hyundai
Review type:
Michael Montenaro a great salesman
Not all service is done.
by Jay Spradley on 01/02/2025In 32,000 miles, my tires were only rotated once. This caused my front tires to need to be replaced way before the back ones. I will not be going back for oil changes as it has cost me.Jay, Were very sorry to hear of your concerns with the tires. We would welcome the opportunity to speak to you on your review. Please reach out to you service manager.
Michael Montenaro a great salesman
by Ray on 09/24/2024Michael Montenaro was a great representation of the dealership. He was patient and understood my situation and work with me to get the best deal for my situation. He was very eccentric and gave off great energy and personality that was very… trustworthy. I came with a number already in my head and he work diligently to get close to that number. Very calm composure, non rushed attitude and was willing to go through the options of my choices in details. He was able to tell me about each vehicle I had interest in and help me decide best case scenario for me. Definitely will be looking forward to doing business with Michael Montenaro. He is a great guy and someone you can tell love his job and to help customers.Ray, We greatly appreciate you for leaving Michael this marvelous review! We are honored to have had the opportunity to work with you and we are glad that Michael could provide you with top notch service. We are delighted to know that he was patient and very trustworthy. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Werner Hyundai team!
Great job
by Tre Preston on 08/20/2024updated 08/27/2024Very helpful and car was washedWe appreciate your positive review! We are so glad that our team got your automotive needs efficiently taken care of. If there is ever anything more that we may help you with, please do not hesitate to give us a call.
Santa Fe on my way!efficient
by G Mathews on 08/23/2024Efficient and courteous . I asked Charles about a strip of protective “tape” on the driver’s door that is beginning to come off and if you could have somebody look into fixing it.Thank you for taking the time to leave us this 5-star rating. We are glad that Charles provided you with quality and efficient service. Please do not hesitate to give us a call if you have any further questions or concerns.
Hot as hell
by Cboutwell on 08/08/2024updated 08/16/2024Hello my name is Carlton Boutwell. I dropped my car off to be serviced due to AC issues. Charles was my service advisor. He done a great job at getting my car back to me. It did take a little longer than I would have liked. All aspects of… the work that was done was good. My car is blowing cold air again. Thanks again CharleshellGreat experience
by James Mills on 08/15/2024Craig Auerbach was My salesman did a very good job of explaining everything I would recommend him to anyoneJames, Providing immaculate service is so important to us here at Werner Hyundai and we are glad that Craig's efforts could meet your satisfaction and recommendation! We are so appreciative of the opportunity to work with you. We are thrilled to know that he did a very good job explaining everything. We wish you safe travels. Congratulations on your new vehicle- behalf of the entire team!
Service experience
by Kenny Weeks on 08/13/2024Charles smith good guy and great service advisorKenny, Thank you for leaving Charles this terrific review! We are glad to hear that Charles took stellar care of you and your automotive needs. We are happy to know that he was great and good. Please do not hesitate to let us know how we may be of further service to you.
Great service for my cars recall. Charles did an exceptional job.
by Terry Miller on 08/02/2024Wonderful experience. Love Werner Hyundai.Providing quality and efficient service is so important to us here at Werner Hyundai and we are glad that Charles's efforts could meet your satisfaction! We are thrilled to know that he did an exceptional job. We wish you safe travels until we meet again!
Love the car
by L Mercier on 07/23/2024Austin Causseaux was great in helping me decide on a car I recommend asking for him when you go thereL Mercier, We are grateful for you leaving Austin this exceptional review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Austin could provide you with 5-star service. We are pleased to know that he was a great help. We hope to have the opportunity to work with you again. We warmly congratulate you on your new vehicle- behalf of the entire Werner Hyundai team!
Battery Operated
by Charm K on 07/11/2024My battery went out on my car- it was replaced under warranty and i was able to take it same day service to the dealership. Whewww - hassle free! :-) Thanks again Charles!!!Charm, Providing quality and efficient service is so important to us here at Werner Hyundai and we are glad that Charles's efforts could meet your satisfaction! We are thrilled to know that he made your service visit hassle free. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.
"The Werner Way"
by Kristie Harper on 06/19/2024We purchased our new 2024 Hyundai Tucson on Friday June 14,2024. Jay (Jernir Etienne) was our salesperson& he was awesome! Great experience! Went back to Werner Hyundai Monday for the detailing of the new vehicle. Enjoyed the water &… Starbucks coffee while waiting. Looking forward to our next visit for servicing!Kristie, We greatly appreciate you for leaving Jay this remarkable review! We are honored to have had the opportunity to work with you and we are glad that Jay could provide you with top notch service. We are delighted to know that he was awesome and made your experience great. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new 2024 Hyundai Tucson- behalf of the entire Werner Hyundai team!
Diagnostic service & repair
by Cynthia N on 06/05/2024The service center is always busy, but Tre’ Preston did his best to make it as smooth as possible. This is the best experience I have had there. He took the time to explain everything and did not pressure to get all the repairs done. Also… learned more about car recalls.Cynthia, thank you for your positive review! We are so glad that Tre provided you with a smooth and efficient experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
The Best Experience Every Time!
by Brooklynn Broadwater on 05/28/2024I unfortunately was impacted by the storm and had my car crushed by a tree and needed to get a new one asap. Mr. Michael Oquendo did the BEST job at giving me options and working with me to get the perfect replacement for me. I love my new… car. Thank you SO Michael! :)Brooklynn, We are grateful for you leaving Michael this wonderful review! We are honored to have had the opportunity to work with you and we are glad that Michael could provide you with 5-star service. We are pleased to know that he did the best job at giving you options to choose from for the perfect replacement. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Werner Hyundai team!
Phil Holland
by Glody Lobitana on 05/21/2024Very effecient and helpfulGlody, Providing impeccable and quality service is so important to us here at Werner Hyundai and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very helpful and efficient. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.
Great experience at Werner Hyundai.
by Karen Godbey on 05/16/2024My husband and I bought a new Hyundai from Werner Hyundai last weekend after our big storms. Every person who helped us was wonderful. Craig Auerbach was our salesperson and he was fantastic. He was very knowledgeable, straightforward,… helpful, and kind. He helped us identify our needs and worked patiently with us to get the car that was ideal for us. Our finance manager was Major Lowe. He made financing actually fun. He explained things in detail and helped us understand the finer points. He individualized our financing to us. Overall, we are extremely satisfied with our new car and our experience at Werner Hyundai. Karen and Ben GodbeyKaren and Ben, We greatly appreciate you for leaving Craig and Major this remarkable review! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they were knowledgeable, straightforward, helpful and kind. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you both on your new Hyundai- behalf of the entire Werner Hyundai team!
Charles Smith
by John Johns on 05/16/2024Charles smith the representative was as good as anyone could be in that position. I’d recommend him 10 out of 10 times. Very thorough in letting you know what’s going and he cares about customer relations. Great guy!John, Thank you so much for leaving Charles this incredible review and recommendation! We are glad to hear that Charles took exemplary care of you and your automotive needs. We are happy to know that he cares about his customers relations. Please do not hesitate to let us know how we may be of further service to you.
Excellent service
by Liane Austin on 05/14/2024Excellent service. Charles Smith "CJ" is always available to me. He makes sure everything I request is complete. My vehicle is complete on time. I love doing business with Werner Hyundai and CJ.Liane, Providing excellent and quality service is so important to us here at Werner Hyundai and we are glad that Charles's efforts could meet your satisfaction! We are thrilled to know that he made sure everything you requested was completed. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.
Great customer service
by Warren Mannings on 05/02/2024Tafari Reed gives me outstanding service ever time i come in. Very professional and courteous.Outstanding service
by Bob54 on 04/19/2024Charles is outstanding in the service department. He is very knowledgeable and extremely helpful. I have always had outstanding service from Werner Hyundai service department.Bob, Thank you so much for leaving Charles this amazing review! We are glad to hear that Charles took exceptional care of you and your automotive needs. We are happy to know that he was very knowledgeable and extremely helpful. Please do not hesitate to let us know how we may be of further service to you.
Great Service
by Raymond on 04/03/2024Outstanding customer service. Our salesman Cedric Nealy, was knowledgeable, patient and helpful during my recent purchase!!Raymond, We greatly appreciate you for leaving Cedric this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Cedric could provide you with top notch service. We are delighted to know that he was knowledgeable, patient and helpful. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Werner Hyundai team!
REDD IS THE MAN
by Meka G on 04/02/2024Upon arrival I was greeted and escorted to the lobby area. Where complimentary wifi coffee water and other snacks were available. Service was rendered in a very timely manner and I was walked out Ny the service man Tarafi ReddMeka, Providing timely and efficient service is so important to us here at Werner Hyundai and we are glad that Tafari's efforts could meet your satisfaction! We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.
Topnotch
Hyundai Tucson
Hyundai Santa Fe
Hyundai Palisade
Ray, We greatly appreciate you for leaving Michael this marvelous review! We are honored to have had the opportunity to work with you and we are glad that Michael could provide you with top notch service. We are delighted to know that he was patient and very trustworthy. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Werner Hyundai team!
by Werner Hyundai on 09/25/2024