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Customer Reviews of Brandon Ford

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445 reviews
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  • Oil Change / Recall

    5 out of 5 starsby rtdelan on 09/14/2015

    Simply outstanding service by Giorgio Vescera and the folks at Brandon Ford. Glad we switched back to Ford from Jeep.
  • Warranty work

    5 out of 5 starsby Ronnie1810 on 09/09/2015

    I have had 3 of my cars in for warranty work within a week. All work was done very quickly and efficiently! Could not ask for a better dealership to deal with. I have used them for all my car purchases and will continue as I am a very satisfied customer who they take pride in making sure you are happy with whatever happens when you walk away! Best dealership around!
  • transmission work

    4 out of 5 starsby rilsejr_1 on 09/08/2015

    work was done on time however if I had taken the car to another repair facility it would have been done for about $200.00 less but with after market parts. I would not have the 24 month warranty either.
  • coullsinc

    5 out of 5 starsby gsc1234 on 09/08/2015

    I really appreciate the prompt service. I wasn't expecting to get my vehicle back the same day but was called within a few hours of dropping it off that it was done. Thanks Jason!
  • car purchase

    5 out of 5 starsby figueroa2 on 09/02/2015

    Jake was very helpful. He took his time in explaining all of the car dash dials and everything necessary to make the deal work.
  • Quick work and communication

    5 out of 5 starsby jessyred on 08/28/2015

    Giorgio was very quick to respond to my issues, told me exactly what I should do, helped get me into a rental due to work issues and then called me to let me know updates on the work being done at least once a day. I was very impressed as I have been to Ford for this same issue multiple times and was given run arounds.
  • Excellent personnel

    5 out of 5 starsby pbarr921 on 08/25/2015

    We had an excellent experience through the entire process. We never felt pressured. JR Soto made sure we found the vehicle we wanted.
  • Brakes

    5 out of 5 starsby Craigolaw on 08/22/2015

    I have 4 vehicles repaired or serviced by your service department, I would like a better price on parts.
  • recall

    5 out of 5 starsby edski2 on 08/19/2015

    performed recall for dash cluster gauges
  • Thanks!

    5 out of 5 starsby ashleymesser on 08/18/2015

    Brandon Ford is great. My family has purchased 3 cars there. The service center is great and working with Gio this time was perfect. I was going to be out of town so I couldn't pick my car up right away but he was very accommodating to my schedule and did a good job keeping me up to date with the status of the service. Thanks!
  • Non Service issues

    4 out of 5 starsby ronaldw6 on 08/18/2015

    I arranged with Scott to pick up my car from the parking lot on Saturday evening. What he failed to tell me was that the lot is closed at a certain hour and exit from the lot was not possible, therefore I had to return Sunday to collect my car. Your dealership seems to do a good job of repairing and servicing the vehicles, but falls short on the small issues. Last time I was told my car would take several hours to complete, in the end it took little more than 1 1/2 hours, so I had to make a wasted trip to and from the dealership. That's now twice in a row that I have had to waste time and gas going back and forth to the dealership unecessarily.
  • Great Service Every Time

    5 out of 5 starsby tdthomas on 08/13/2015

    We've been bringing our F150 in to Scott Parker at Brandon Ford for all our service needs for over two years now. He treats us fairly and we receive great service every time. This time in addition to an oil change we needed tires too. We trusted Scott to make a recommendation and we are happy as could be with the ride and just as importantly, the price. I proudly recommend Scott and Brandon Ford for all your vehicles needs!
  • Ford Escape

    5 out of 5 starsby Hollash on 08/13/2015

    All the recall items were fixed. Thanks, no problems at all, great service.
  • 4 years plus on a battery

    5 out of 5 starsby chuckles1960 on 08/12/2015

    The battery in my car was over 4 years old so it was not a big surprise when I got in the car and it almost didn't start. I contacted Scott and he told me to bring it in and they would take care of it. I'm now the proud owner of a new battery which hopefully will last at least another 4 years. They were done in a short period of time and everything is good again.
  • oil change/tire rotation

    5 out of 5 starsby tracyl23 on 08/11/2015

    the above service was done in a very timely manner. Robert Lopez and his crew did a great job on my Mustang.
  • Brandon Ford Sales

    5 out of 5 starsby spike2281 on 08/09/2015

    I recently purchased a new Fusion Hybrid from Tee Carrigan at Brandon Ford. In what started out to be a difficult situation with my current car calling it quits on me, Tee was an immense help. His professionalism and assistance made the entire process painless. Working with Tee is like buying a car from an old college buddy. I would recommend him as well as the entire Brandon Ford team to anyone.
  • Service

    5 out of 5 starsby Spike2281 on 08/09/2015

    Robert is one of the most professional service reps I have ever dealt with. I've been taking cars to Robert and the brandon ford service center for almost 10 years and will continue to do so.
  • Brandon Ford and Sudesh Deonarine

    5 out of 5 starsby ecm1 on 08/07/2015

    Purchased a F250 with Sudesh from Brandon Ford. As always, Sudesh and entire team at Brandon Ford did a superior job in getting the truck we needed and having it delivered quickly. The vehicle purchase process at Brandon Ford is quick and simple. We would recommend them for any of your vehicle needs.
  • 2015 mustang gt suspension issues

    5 out of 5 starsby doodguy on 08/04/2015

    I heard a clanking coming from the rear of my vehicle. I took it straight to Brandon Ford on my way to work, at first I had to find a service person to actually help me which was a little frustrating, then GIO stepped up and was ready to help. He told me it might be a few days for repair which I wasn't happy about but I understand it takes time to fit my car into the schedule, and then order parts. To my amazement the car was ready to be picked up on Monday (dropped it off on a Friday). I was very pleased with the speed my car was repaired and the care that was taken on my vehicle.
  • Oil Change

    5 out of 5 starsby mrghee on 07/30/2015

    Service was very nice, I pulled up, dropped my keys off, gave them my phone number and left. Service was completed and I picked up the vehicle. Ford Service has been great every time I have come in.
  • 5 Star Service

    5 out of 5 starsby davel65 on 07/17/2015

    Stopped in without an appointment due to a warning light. From the time we pulled up Gio, the Service Adviser, made us feel welcomed. He reassured us that he would have the issue checked out immediately. As we were within a couple hundred miles of an oil change interval, we asked if that service could be done as well and were told no problem. While waiting in the customer waiting area, Gio came in and informed us that the initial issua had been corrected and the oil change performed. He also advised us that there were 2 recall issues on the vehicle and that if we could wait for an additional 30 minutes that he could have both issues corrected without requiring us to make an additional appointment for the recall services. Gio did an excellent job of keeping us informed and even went out in the rain to bring our completed vehicle under a covered area so that we would not get wet.

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