Customer Reviews of Ed Morse Cadillac Tampa
Review type:
Loving My New Lyriq
Excellent service
by Willie Jones on 12/14/2024Our service provider, Victor Desa, was terrific and ensured we understood the service requirements. He was exceptional in securing us a loaner car and communicated daily throughout the service process.Victor and Ed Morse always delivers… exceptional service and we are very pleased!Thank you for your kind feedback! We're so glad to hear that Victor Desa provided exceptional service and kept you well-informed throughout the process. We truly appreciate your continued trust in Ed Morse Cadillac Tampa and look forward to serving you again in the future! Ed Morse Corporate Offices
Loving My New Lyriq
by Danielle W on 12/06/2024What an incredible buying experience! The staff treated me like family and were so happy for me. My salesperson, Jeremy Stroot went above and beyond - even delivering the car to my home and giving me an in-depth demonstration of all of the… car’s features. He answered all of my questions and pointed out things I might never have known about. Plus, he’s easy on the eyes! Thanks for a spectacular car-buying experience!Thank you for your amazing feedback! We're thrilled to hear that Jeremy provided such a great experience, and we're glad you felt like part of the family at Ed Morse Cadillac Tampa. Enjoy your new car! Ed Morse Corporate Offices
No hassle
by Tpamarine on 11/09/2024I went to Ed Morse Tampa Cadillac worried about all the BS that you go through to buy a car. To my surprise, I met with Jeremy Stroot the Sales Representative and he was so helpful and made my experience in buying a car with ease. The… bottom line is that I purchased the vehicle that I wanted without any hassle of going back and forth like the other dealerships and got the CT5 that i had been eyeing for a while.Thank you for sharing your wonderful experience at Ed Morse Cadillac Tampa! We’re so glad Jeremy was able to provide a smooth and hassle-free car-buying process for you. Ed Morse Corporate Offices
New purchase 24 XT4
by Destiny Torres on 09/05/2024updated 09/13/2024My salesman Valentino Gonan was great to work with, he found answers quickly, he was professional, great attitude. He really went above & beyond to make sure I was happy with my selection of 2024 XT4. I’m extremely happy with my choice and… the deal I received from Ed Morse. An extra thank you to Wayne, the sales manager for helping meet my budget and making sure I got XT4 I wanted. Valentino & Wayne made sure I would be driving away happy. The moment I sat in the XT4 Sport with the Sedona colored seats and upgrades, I knew “it was meant to be mine” simply falling in love with the XT4 Sport was the easy part. Valentino & Wayne made sure the numbers worked & was able to get me the best rates. Couldn’t have done it without these two. Valentino also took the time to follow up and walk me through the App & features to make sure I knew how to navigate the app, I’d highly recommend him to friends & family. Thank you guys!Thank you for sharing your experience at Ed Morse Cadillac Tampa! We're thrilled that Valentino and Wayne made your purchase of the 2024 XT4 Sport so enjoyable. It's great to hear they went above and beyond to ensure you got the perfect vehicle and deal. We're glad you're loving your XT4, and we appreciate your recommendation. Enjoy the ride!
Outstanding Culture
by Andrew on 08/27/2024Michael Brandon is incredibly helpful and provided the most enjoyable purchasing experience I have had in years. Everyone I encountered at the dealership has been wonderful and it is evident that there is an outstanding culture there.Thank you for your positive feedback! We appreciate your trust in our team at Ed Morse Cadillac Tampa and look forward to serving you in the future. Ed Morse Corporate Offices
Excellent Dealership
by Gloria on 04/11/2024Michaeal Brandon and his sales manager went above and beyond to help me. Michael did what he said he would so his word is golden Excellent sales teamThank you for your positive feedback! We appreciate your trust in our team at Ed Morse Cadillac Tampa and look forward to serving you in the future. Ed Morse Corporate Offices
Service
by Peter on 04/01/2024The Service Advisor assigned to me (Joshua “JJ” Jones) was courteous…polite.. and informative and made for a seemingly pleasant experience.Thank you for your positive feedback! We appreciate your trust in our team at Ed Morse Cadillac Tampa and look forward to serving you in the future. Ed Morse Corporate Offices
Ed Morse Customer Service Review and Car Maintenance Performance
by JemmaDD on 03/28/2024I have been going to Ed Morse for the past 35 years. My family bought all our cars there mainly because of the excellent car maintenance service offered, plus we have been going to Tim Radice who is honest, friendly, knowledgeable, patient… and always available to our needs.Thank you for your positive feedback! We appreciate your trust in our team at Ed Morse Cadillac Tampa and look forward to serving you in the future. Ed Morse Corporate Offices
Fantastic experience
by Jeanine on 03/16/2024CJ was amazing, polite, knowledgeable, respectful and knew the answer to all my questions. Great experience accept for the money I spent.Thank you for your positive feedback, Jeanine! We appreciate your trust in our team at Ed Morse Cadillac Tampa and look forward to serving you in the future. Ed Morse Corporate Offices
Service
by Dyanna on 03/09/2024Staff are knowledgeable, helpful and supportive. I know that my Cadillac was handled with care and given the best service possibleThank you for your positive feedback, Dyanna! We appreciate your trust in our team at Ed Morse Cadillac Tampa and look forward to serving you in the future. Ed Morse Corporate Offices
My Cadillac
by Jose on 02/21/2024I like that I'm assigned to Joshua, he's very professional and a likable person, but most of all, he makes the recommendations to fix your car but is not pushy.Thank you for your positive feedback, Jose! We are delighted to hear that Joshua has provided you with excellent customer service. We appreciate your trust in our team at Ed Morse Cadillac Tampa and look forward to serving you in the future. Ed Morse Corporate Offices
Do yourself a favor and use Ed Morse Cadillac for everything Cadillac!
by Howell on 02/19/2024Steve Beall, my service advisor, and the tech that performed the alignment on my car were great from start to finish. Steve made me feel like part of the family from the beginning, and got me in and out quickly! Steve even had my car washed… for me which was the icing on the cake. These guys really went above and beyond! 10/10 would highly recommend. I will definitely be back!Thank you for your positive feedback, Howell! We are delighted to hear that Steve has provided you with excellent customer service. We appreciate your trust in our team at Ed Morse Cadillac Tampa and look forward to serving you in the future. Ed Morse Corporate Offices
Great sales & service departments
by Marcia on 02/09/2024Very accommodating and friendly service. They provided a driver service to & from my home so I wouldn't have to wait at the service dept. Steve Beall was very helpful.Thank you for your positive feedback, Marcia! We are delighted to hear that Steve has provided you with excellent customer service. We appreciate your trust in our team at Ed Morse Cadillac Tampa and look forward to serving you in the future. Ed Morse Corporate Offices
Great Service!
by Clive on 02/09/2024Steve kept me informed of the situation, especially when the warranty company was being non-responsive.Thank you for your positive feedback, Clive! We are delighted to hear that Steve has provided you with excellent customer service. We appreciate your trust in our team at Ed Morse Cadillac Tampa and look forward to serving you in the future. Ed Morse Corporate Offices
Ed Morse Cadilac Tampa best service department.
by Ronald on 02/02/2024Juan is very thorough and provides the best customer service. He cares as much about my car running smoothly as I do. Steve has also provided excellent customer service. Juan texted me after warranty work to make sure the car was running in… tip top shape.Thank you for your positive feedback, Ronald! We are delighted to hear that Juan and Steve have provided you with excellent customer service. We appreciate your trust in our team at Ed Morse Cadillac Tampa and look forward to serving you in the future. Ed Morse Corporate Offices
Ed Morse Cadillac
by Deborah on 01/14/2024Friendliness and attention of employeesWe are happy to hear that! Thanks for taking the time to share! Ed Morse Corporate Offices
Great team work
by Thomas on 01/04/2024Consultant Tim Radice works well with clients, keeping you informed as to the status of the vehicle so there are no surprises when the job is completed. Technicians are highly skilled and get the task done correctly the first time.We are happy to hear of your great experience with Tim and the team! Thanks for taking the time to share it with us! Ed Morse Corporate Offices
Excellent service
by Virginia on 01/04/2024My advisor Juan Alves has excellent communication skills and was pleasant in his discussions with me about my carWe are happy to hear of your great experience with Juan! Thanks for taking the time to share it with us! Ed Morse Corporate Offices
Thank you for doing what you said you would do
by Ronald on 12/26/2023Absolutely did everything they said they were going to do. Michael took extra time to explain all the new and existing features of our new carWe are pleased to hear that! If there is anything further we can do to assist you, please let us know! Ed Morse Corporate Offices
Thank you once again!
by Ron on 12/15/2023Excellent and precise work. From the time I arrived until the time I picked my vehicle up. No surprises.We are happy to hear that! Thank you for choosing us! Ed Morse Corporate Offices
Ed Morse is our go to dealership!!!!
by Deborah on 12/11/2023Attention to detail and always the best value!!!!We are so happy to hear that! Thank you for choosing us! Ed Morse Corporate Offices
Cadillac LYRIQ
Cadillac XT5
Cadillac XT4
Cadillac XT6
Ed Morse Cadillac Tampa & the Ed Morse Auto Group including its subsidiaries, consists of 49 locations that house 71 automotive franchises, 14 motorcycle franchises, and 12 other businesses including 25 domestic and import brands, a Clarion Inn hotel, a NAPA Auto Parts retail store, and a 240,000 square foot Parts Center.
In addition to our inventories of new vehicles, Ed Morse Auto Group offers a wide variety of pre-owned vehicles in a wide variety of makes and models. Each of our Ed Morse Auto Group locations also offers a service center ready to keep your car in the best condition possible. Get in touch with our team to learn more about the vehicles and services we have to offer at Ed Morse Auto Group.
- Television
- Collision Repair/Body Shop
- Customer Lounge Area
- Authorized Parts Store
- Drive-In Service Area
Thank you for your amazing feedback! We're thrilled to hear that Jeremy provided such a great experience, and we're glad you felt like part of the family at Ed Morse Cadillac Tampa. Enjoy your new car! Ed Morse Corporate Offices
by Ed Morse Corporate Offices on 12/09/2024