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Customer Reviews of Ed Morse Cadillac Tampa

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449 reviews
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  • Ed Morse Cadillac Purchase Review

    5 out of 5 starsby Joyce on 12/07/2023

    I had a very good experience. Dan my sales advisor was very patient, knowledgeable, and very familiar with the Cadillac XT4. He explained all benefits associated with my purchase and made sure I was comfortable with my selection. He also helped me program various features that were new to me. All staff members were friendly and accommodating including Mr. Brandon, Manager and Mr. Bush Financial Manager. Thank you guys Joyce C Harvey
    • Thanks for sharing your great experience with Dan and the team! We appreciate your business and hope to see you again soon! Ed Morse Corporate Offices

      by Ed Morse Corporate Offices on 12/08/2023

  • Always A 5 Star Experience

    5 out of 5 starsby Elizabeth on 12/07/2023

    My family and I have leased and purchased a few cars over the years from Ed Morse. Anthony Hyde is always helpful, kind, and a pleasure to work with. We’re very happy that he introduced us to Michael Brown on this most recent visit as well, because he was just as wonderful. Thank you for all that you do! We greatly appreciate it.
    • Thanks for sharing your quality experience with Anthony and Michael! We appreciate your business and hope to see you again soon! Ed Morse Corporate Offices

      by Ed Morse Corporate Offices on 12/08/2023

  • Excellent Service Morse Cadillac

    5 out of 5 starsby Bob on 12/04/2023

    I was scheduled to leave the state the next morning when I discovered an error message and a noisy fan. I called the Service Team at Morse Cadillac, and although it was 4pm , they suggested I bring my XT-5 down imediately, and they would get me right in. My Service Manager Juan quickly diagnosed a bad thermostat, worked with the Service Manager, and had me in an out by closing time. I am very satisfied with my experience. Fast and reliable.
    • Thank you for taking the time to tell us about the amazing service you received from our team. We're so pleased that your visit to our dealership left such a positive impression! Ed Morse Corporate Offices

      by Ed Morse Corporate Offices on 12/06/2023

  • solid service

    5 out of 5 starsby Stacie on 11/20/2023

    the usual professional manner my service advisor works in. he constantly updates me on progress. his name is TIM RADICE.
    • We are pleased to hear of your great experience with Tim! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

      by Ed Morse Corporate Offices on 11/21/2023

  • Issue in Tampa with my Cadillac XT6

    5 out of 5 starsby Hans on 10/29/2023

    I was visiting in Tampa and I needed to return to my city same day, I made the appointment early in the morning and by 4 pm my car was ready.
    • We are happy to hear that! Thank you for choosing us! Ed Morse Corporate Offices

      by Ed Morse Corporate Offices on 10/30/2023

  • Elma

    5 out of 5 starsby Elma on 10/22/2023

    Timeliness and courtesy by the service advisor
    • We are happy to hear of your great experience! Thanks for sharing! Ed Morse Corporate Offices

      by Ed Morse Corporate Offices on 10/26/2023

  • service

    5 out of 5 starsby Byron on 10/12/2023

    nice and curtsies of people
    • We are happy to hear that! Thanks for taking the time to share! Ed Morse Corporate Offices

      by Ed Morse Corporate Offices on 10/13/2023

  • Experience buying Cadillac SUV

    5 out of 5 starsby Richard on 09/12/2023

    Our salesperson Mr. Luis made the experience so enjoyable. He made us feel at ease, treated us with respect and gave us honest answers.
    • We are happy to hear that! Thank you for choosing us! Ed Morse Corporate Offices

      by Ed Morse Corporate Offices on 09/15/2023

  • Great Service Team

    5 out of 5 starsby Dyanna on 08/16/2023

    Staff is very respectful, responsive and polite. I was informed and kept up to date on my cars service.
    • We are so pleased to hear that! Thanks for taking the time to share! Ed Morse Corporate Offices

      by Ed Morse Corporate Offices on 08/18/2023

  • NEW LYRIQ

    5 out of 5 starsby Joseph on 08/15/2023

    ED AND Anthony made everything very easy and took care everything so smoothly. My 3rd car from Ed Morse and as long as they are there it will be the only dealership I will purchase a car from.
    • We are so pleased to hear that! Thanks for taking the time to share! Ed Morse Corporate Offices

      by Ed Morse Corporate Offices on 08/16/2023

  • Ed Morse Cadillac is Tampa Bay's BEST!

    5 out of 5 starsby Loretta on 07/24/2023

    Customer Service is great and service on my vehicle is done in timely manner.
    • We are so pleased to hear that! Thanks for taking the time to share! Ed Morse Corporate Offices

      by Ed Morse Corporate Offices on 07/26/2023

  • Nice car dealership

    5 out of 5 starsby Ella on 07/22/2023

    Really nice cars and really helpful staff.
    • We are pleased to hear that! Thanks for taking the time to share! Ed Morse Corporate Offices

      by Ed Morse Corporate Offices on 07/26/2023

  • Great experience

    5 out of 5 starsby Alex on 07/01/2023

    The service was great and everything was efficient. Friendly service. A great overall experience
    • We are pleased to hear of your great experience! Thanks for taking the time to share! Ed Morse Corporate Offices

      by Ed Morse Corporate Offices on 07/05/2023

  • New Battery

    5 out of 5 starsby William on 06/05/2023

    The service man arried promptly
    • We are pleased to hear that! Thanks for taking the time to share! Ed Morse Corporate Offices

      by Ed Morse Corporate Offices on 06/13/2023

  • Service and Maintenance

    5 out of 5 starsby Terry on 05/31/2023

    Great customer service, in and out quickly
    • We are pleased to hear that! Thanks for taking the time to share! Ed Morse Corporate Offices

      by Ed Morse Corporate Offices on 06/02/2023

  • Best service dealership

    5 out of 5 starsby Kathleen on 05/14/2023

    Had a 9 am appt time. Pulled up and was signed in and Mike Sica checked my auto in shortly thereafter. Went to the waiting room and was done by 10:30am with my service.
    • We are pleased to hear of your great experience with Mike and the team! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

      by Ed Morse Corporate Offices on 05/17/2023

  • XT5 purchase

    5 out of 5 starsby Yvonne on 05/11/2023

    Friendly Helpful knowledgeable Excellent customer service !! Michael B is a great salesman !!
    • We are so pleased to hear of your great experience with Michael! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

      by Ed Morse Corporate Offices on 05/12/2023

  • Cadillac of Tampa

    5 out of 5 starsby Paula on 04/24/2023

    Very professional and friendly. Very knowledgeable in the vehicle. Made me feel at home.
    • We are so pleased to hear of your great experience with the team! Thanks for taking the time to share it with us, we hope to see you soon! Ed Morse Corporate Offices

      by Ed Morse Corporate Offices on 04/26/2023

    • We are so pleased to hear of your great experience! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

      by Ed Morse Corporate Offices on 04/26/2023

  • Best buying experience ever!

    5 out of 5 starsby William on 04/19/2023

    Sales person Marilyn was fantastic! She made my buying experience special and offered several options in which to buy. So pleasant and professional with every visit I have had in buying a car. Sales Manager Hristo was very professional and made me an offer on my CT4-V Blackwing I couldn't refuse. The best deal I have ever gotten at Ed Morse Cadillac. Finance Manager Lam was thorough as usual and I felt special in financing my new vehicle. Service Rep Mike S. was great as usual. Always can depend on him to get my car in for service or anything that needs to be done. Parts Dept-Tony was instrumental in correcting a part order mishap. He knew what the problem was as soon as I showed him the part. He corrected the mistake and retrieved the correct part for my car. Customer Service-Elainy is always polite and a true professional. She definitely knows her job. All people involved in my purchase should be commended. This was the best buying experience I have ever had.
    • We are so pleased to hear of your great experience with the team! Thanks for taking the time to share it with us, we hope to see you soon! Ed Morse Corporate Offices

      by Ed Morse Corporate Offices on 04/20/2023

  • Ed Morse Tampa Service

    5 out of 5 starsby CharlieJ on 04/18/2023

    Based on the past history working with Mike Sica, Service Advisor, I continue to be treated like his most important customer. He always fully explains the service provided and recommends both additional short and long term that will need to be addressed. Mike stays in contact before and during the service process. Even though I recently bought another Cadillac from a different dealership, I only have my vehicles serviced by Ed Morse Tampa.
    • We are so pleased to hear of your great experience with Mike! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

      by Ed Morse Corporate Offices on 04/20/2023

  • Love Tim

    5 out of 5 starsby Darlene on 04/14/2023

    My service representative is knowledgeable and nice.
    • We are so pleased to hear of your great experience! Thanks for taking the time to share it with us. Ed Morse Corporate Offices

      by Ed Morse Corporate Offices on 04/18/2023


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About our dealership

Ed Morse Cadillac Tampa & the Ed Morse Auto Group including its subsidiaries, consists of 49 locations that house 71 automotive franchises, 14 motorcycle franchises, and 12 other businesses including 25 domestic and import brands, a Clarion Inn hotel, a NAPA Auto Parts retail store, and a 240,000 square foot Parts Center.

In addition to our inventories of new vehicles, Ed Morse Auto Group offers a wide variety of pre-owned vehicles in a wide variety of makes and models. Each of our Ed Morse Auto Group locations also offers a service center ready to keep your car in the best condition possible. Get in touch with our team to learn more about the vehicles and services we have to offer at Ed Morse Auto Group.

What sets us apart
We believe in the value of customer service, and the hallmarks of commitment, integrity, and professionalism are what the Ed Morse brand is built on. “You’re Always Backed by Morse”
The certified service experts at Ed Morse are rigorously trained to understand precisely your vehicle needs. Visit us for exceptional service, exciting offers, & rebate opportunities on maintenance services for your brakes, batteries, tires & more!
Amenities
  • Television
  • Collision Repair/Body Shop
  • Customer Lounge Area
  • Authorized Parts Store
  • Drive-In Service Area