Customer Reviews of Lexus of Tampa Bay
Review type:
Lexus RX 350
Great Experience
by Luis Lebron on 07/20/2023I had a great experience the service team went over & beyond. All issues that they came across were explained to me & what needed to be done to remedy each. Thank you!We are pleased to hear you had such a positive experience with us, Luis! Don't hesitate to call us if you ever need anything. Be safe on the road!
Stanley Stephens (buyer)
by Ksolo456 on 07/14/2023Edward (Eddie) Isin was amazing! He fought for what we wanted and made everything was taken care of even we made our purchase! Thank you Eddie for making our purchasing experience with Lexus such a pleasure!Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Lexus 15k Mile Visit
by FLA-girl on 07/11/2023Advisor, Joe was polite, informative, and professional. Service was completed within the estimated time. In. Out. On with my day.Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Tampa Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
by 1234567 on 07/11/2023G was a courteous and professional service - I will most definitely ask for him again.Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Tampa Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!
Amazing Dealership
by Ajay Patel on 07/09/2023From talking to the receptionist to the salesman to the manager it was an amazing experience. Very helpful staff and very knowledgeable. Took time to answer questions and also gave us an amazing deal on the car. Would definitely recommend… it to friends and family.Hi Ajay, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Thank you .
by Brenandamp on 07/07/2023My advisor Scott B, is amazing. I have been a customer of Lexus for 4 years now . I love that I can trust that my car will be treated the way it should be when you leave your car at a service department. thank you Lexus of Tampa Bay for… your kindness.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Best Lexus Experience in Over 24 YEARS!
by cubsfan on 07/07/2023My Great experience at Tampa Bay Lexus was driven by the Internet Sales Manager, Ziad (Zee)! Zee made the purchase of my 2023 IS 500 PERFORMANCE model!!!! Zee made the entire purchase process fun and easy!We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
Pleasant experience
by Gwill235 on 07/05/2023Arianna Wade was excellent. She was professional, knowledgable and very familiar with her product.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Sales
by Donnivan on 07/03/2023Amanda was great and very pleasant. I have no complaintsHi Donnivan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!
Hi Donnivan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Lease Car Purchase Lexus NX 300
by JWjogger on 07/02/2023I have been a customer for 17 years and purchased or leased cars from the same sales associate each time due to excellent customer service. Esther Ortiz takes the time to demonstrate her knowledge and patience in guiding me through the… process of a typically challenging experience. She knows the cars and listens to the customer to assure your satisfaction. I will return for the next purchase.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Financial Manager
by RussWilkins on 07/02/2023When we purchased a new leased GX460 last weekend we waiting almost 2 hours for the paperwork to be processed after our deal was made with our sales person.Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (813) 365-7152. We hope to hear from you.
Buy From Lexus of Tampa Bay
by Big_Bee on 06/30/2023Great sales experience. Jeremiah and Eddie were very patient and kind to us as we changed our minds on which Lexus to purchase right in the middle of the sales process. Very pleased with our Lexus! Finance also answered all our questions… and even brought in the G.M. to satisfy one of our concerns! Buy from Lexus of Tampa Bay.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Amazing experience at Lexus of Tampa Bay
by Muhammad Imran on 06/28/2023Very well and humble experience at Lexus of Tampa Bay. Ziad and his whole team made our purchase very easy and crystal clear. I believe its not about the great deal it's about the great service and you can definitely have both at Lexus of… Tampa Bay. I would personally recommend going to Lexus of Tampa Bay for anyone looking for new or used vehicles. Thank You Again Lexus of Tampa Bay will for sure see you soon for our next purchase.Hi Muhammad, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Lexus of Tampa Bay and we hope to be of service again in the future.
Service
by FuzalOdinga on 06/28/2023Had a good experience. Went in for routine service and the service advisor explained clearly the other issues that were noticed and even offered a very helpful suggestion. Service was performed in a timely manner.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
60,000 service
by Tammy H on 06/27/2023First time to this dealership as we just moved to the area. The service was great! Carmelo was my advisor and he explained the service, offered other services and kept me informed of the progress. He also went above his job and recommended… some restaurants around the area since we are new and don’t know about the area. Great first visit!Hi Tammy, we're happy you found our staff to be so supportive during your experience here at Lexus of Tampa Bay. If you ever need help, just give us a call. Happy motoring!
Angela
by djmj0808 on 06/26/2023Great service. Fast and efficientHello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
1 year maintenance
by Rubiela on 06/16/2023updated 06/26/2023He was really helpful and nice. He did great.Hi Rubiela, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service from Lexus of Tampa Bay!!!
by LizardRN on 06/22/2023I was greeted by Carlos, a young man who was fantastic in salesmanship. I did not feel any pressure at all, made me feel comfortable, and allowed me to test drive the car further. While waiting for the paperwork, there were people who were… calling him on his cell when he worked at another dealership, just shooting the breeze and wanting him to sell another vehicle to them....he is the real deal!!! He kept me informed at all times about what was happening. Carlos has a great future ahead of him!!!Hi, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Wonderful
by Sandra2412 on 06/22/2023As always the service was wonderful! Ary my new service advisor was very informative and helpful. I am happy that Pamela was promoted!!Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
Review on service
by Keshia Mac on 06/21/2023Great customer service, delay in scheduled service secondary to short staff with need to rescheduleHi Keshia, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
Purchase at Lexus of Tampa Bay
by Grille17 on 06/20/2023The overall experience was smooth and easy. The Sales team was extremely helpful and professional.We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Lexus of Tampa Bay and we hope to be of service again in the future.
by Theo Sanders on 03/03/2024