Schumacher Volkswagen West Palm Beach
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Customer Reviews of Schumacher Volkswagen West Palm Beach
Review type:
Smooth Experience
by Rich B on 02/22/2025
I traded in my leased 2021 VW Tiguan for a new lease on a new 2024 VW Tiguan Wolfsburg Edition. Jared Ragosta was my salesman. He’s real thorough and explained all of my options. I was happy with my deal and the whole experience. I highly… recommend dealing with Jared.
83 reviews
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Smooth Experience
by Rich B on 02/22/2025I traded in my leased 2021 VW Tiguan for a new lease on a new 2024 VW Tiguan Wolfsburg Edition. Jared Ragosta was my salesman. He’s real thorough and explained all of my options. I was happy with my deal and the whole experience. I highly… recommend dealing with Jared.Best car purchasing experience I've ever had
by Rose Marie on 02/04/2025This was the best car purchasing experience I've ever had. My sales agent, Philip Stokley, was incredible. There wasn't a question he couldn't answer thoroughly. He clearly knows the products well & that was a time saver for me. He's… professional & personable and has great follow-up. These factors made it easy for me to trust him & Schumacher. I highly recommend Schumacher and specifically, Philip Stokley. I'm certain we will be back as well when the need arises. Great job Schumacher, the others can take a lesson from you ! PS I am thrilled with my new Jetta !New car!!
by Francesca D on 11/15/2024I recently bought a Volkswagen sedan, and I couldn’t be happier with my experience! From the moment my dad and I stepped into the dealership, we were welcomed into a warm, inviting atmosphere that immediately put us at ease. The space was… bright and clean, with a buzz of energy that reflected the excitement of finding the perfect car. Alex and Charles were there from the start, embodying the friendly and professional spirit of the dealership. Alex was especially fantastic—his enthusiasm and expertise made the process feel less like a transaction and more like a collaboration. He took the time to listen to what I was looking for and answered every question with patience and care. Charles added his own thoughtful insights, making us feel completely confident in our decision. The entire experience was seamless, relaxed, and genuinely enjoyable. By the time I drove off in my new car, I couldn’t help but smile. If you’re looking for more than just a car, but an experience that feels as good as the vehicle you’ll drive away in, I can’t recommend Alex, Charles, and the Volkswagen team enough!Service
by Corina Simbulan on 11/11/2024The service here at Schumacher was GREAT! 10/10 would recommend. I was very satisfied with Jose Aquino’s work. He had my car up and running back to normal in no tome. And thank you to the writer, Ovik Kog. Over all I am very pleased with my… visit at schumacher!Great sales team
by Rudy on 05/29/2024The sales and finanance team were great. Lots of help and I was very happy with my new car purchase2024 VW Taos
by Caren S on 03/18/2024This Volkswagen Dealership has the most outstanding employees. Took time to work out a deal. Jarod Ragosta was our salesman very professional as well as sales manager and financial manager (sorry can’t remember their names). This is my… second VW with them and will not go anywhere else.Great Shopping Experience
by David Hanson on 03/15/2024Easy-going, no stress, and no hassles. Philip Stokely and A.J. in finance made everything simple and quick. I didn't spend my whole day in the dealership sweating over getting a new car. Very pleased with my service.Ovik was a great help!
by Whitney Oge on 11/09/2023I had a wonderful experience!! Ovik answered all my questions and gave me a smooth and professional experience while servicing my car!! I definitely will be back!Service Department
by Caren Sawitz on 06/23/2023I had outstanding service from Luis. He went beyond customer service and made my repair affordable. He provided transportation to get me home and back so I wouldn't have to wait. He definetly deserves a employee recongnition..Reese in service
by Jose montero on 05/26/2023They take care of all your needs and that the staff are courteous and helpful. They will accommodate your requests and make sure that the experience is top notch.Definitely recommend
by Julie Banasiak on 01/26/2023Excellent, friendly and helpful sales team and business office manager!!A Job Well Done
by Faustina Pace on 09/17/2022My experience was extremely professional and completed in a timely manner. That alone impressed me.. My service rep was extremely accommodating and his recommendations spot on.The worst dealer in the US
by Thiago on 04/30/2022The worst dealer in the US. Bad after sale. I bought a new Yukon, it came with a broken part in the trunk and with the steering misaligned. As I live far from West Palm Beach, I asked the seller (I have a text message to prove it) about the… steering misalignment and he said I could fix it at any GMC dealer. The dealer in my city said that this is not included in the warranty and I have to pay to fix the defect. And if I want to replace the broken part, I have to pay for that too. Another problem I had with this dealer was with the purchase paperworks. When you buy a new car, they force you (yes, they force you) to buy various extended warranty services. I spent approximately $6.5k for these warranties. If you buy all the extra warranty services, your interest rate will be 2.99%. If you don't buy, your interest rate will be 8%. My score is 790. The worst part is not paying for the extended warranty. The problem is you pay 6.5k for a service and you can't use it because they don't send you the paperworks I needed to use the warranty service I purchased and they don't send me the paperworks. It took approximately 4 months to send me the papers, and I had to pay for the service as I couldn't wait for the papers. They sent me the papers only after the help of the GMC that intervened in the case. In the end, you still have to pay for a very poorly ceramic application service that didn't last 4 months on my car. I definitely do not recommend this dealer.Quickest experience yet!
by gadonate on 10/13/2021Damien and AJ were awesome in my purchase of my TAOS. As I told them, this has been the quickest I have ever bought a car. I was out of the dealership in less than three hours. I have never an experience like this buying a car. Will… definitely return!Our NEW Tiguan was not and when they tried to fix it everything got worse
by Paid for new but got used on 10/07/2021We leased a new VW Tiguan and never got a it. Instead our Tiguan was damaged. We tried to get it fixed but in 3 attempts the vehicle came back broken in other ways. Now we do not want this broken vehicle but have 4 more years of payments… on the lease. They want us to try and get a 4th repair but we do not trust them any more. They cannot do what they said. We wish we never went in there. Shawn & CheSeamless Experience
by Virginia on 09/16/2021Going in to a dealership is normally stressful for me. Philip our sales consultant was not pushy. He was very professional and made my car buying experience pleasurable.Excellent Service, Great Deals
by Alex V on 07/13/2021I was beyond fortunate to work with Jared (salesman) and his manager, Terry, to get a certified pre-owned vehicle. The entire process was a breath of fresh air in comparison to the multiple experiences I have had in the past with… dealerships when purchasing a vehicle. They were kind, patient, understanding and did not make the usual attempts to get me to finance something well outside my budget. They gave me a generous value on my trade-in that was in less-than-ideal condition and everything extremely easy/fast for me. I would recommend anyone come here first before shopping at other dealers in the West Palm Beach area, thank you again guys for everything!Always better at Schumacher
by Gary BURGER on 06/30/2021Had another great service experience with Schumacher in West Palm. Ovid - did a great job helping me out! Thanks - Gary BurgerVW 10,000 MILE SERVICE
by DAVE SILVERS on 06/19/2021We had the first 10,000 mile oil change and service-jay hersey made sure all went well-and he did a great job--we drive from juno beach just because of jayAwesome service
by Maxx on 05/27/2021Professional and knowledgeable. They diagnosed and repair my CC in a few hours, and I didn't have to take out a loan to pay for it. Reasonably priced.
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