Schumacher Volkswagen West Palm Beach
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Customer Reviews of Schumacher Volkswagen West Palm Beach
Review type:
Smooth Experience
by Rich B on 02/22/2025
I traded in my leased 2021 VW Tiguan for a new lease on a new 2024 VW Tiguan Wolfsburg Edition. Jared Ragosta was my salesman. He’s real thorough and explained all of my options. I was happy with my deal and the whole experience. I highly… recommend dealing with Jared.
83 reviews
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Forth car from Schumacher VW
by Kozzy50 on 12/17/2014Great dealership. Great people. Great finance people. No pressure.Alex Servedio thumbs up
by Tburdusel on 12/03/2014The service was fantastic. All staff members were helpful. Alex Servedio assisted me and helped me receive wonderful service. Very happy and energetic as well as very helpful. Did a great job! Thank younot typical car sales
by sparkle_blue on 12/02/2014It was a great experience. Typically buying a car is stressful. I felt very comfortable with my purchase and didn't feel at all pushed or talked into anything that I wasn't interested in which is often the case.My 20,000 mile service
by desjor29 on 11/07/2014Great experience. Thanks Andrew SwabyRich and maintenence department
by newlife0707 on 10/31/2014As usual, the greatest service I get from anywhere I go. I wish I could use this service department for everything like house repairs and landscaping! My 2004 jetta is still running like a brand new car! Thank you!Great Service
by wjames88 on 10/24/2014No complaints what so ever. Drew was very professional and kept me abreast of the situation with my vehicle. He called me when he said he was going to call, made sure I had a loaner vehicle to drive while my vehicle was being service and… made sure I was completely satisfied with the work done on my car before sending me on my way. It was a pleasure working with Drew and would recommended your dealership to my friends and family because of the professionalism display by Drew.Buy a car
by pavlev76 on 10/21/2014I went to Schumacher VW to buy Passat. Their agent Richard Gardiner is very professional, helpful, and most important, they are willing to negotiate. I am happy to buy a car there. I would strongly recommend them to my friends.1 year service
by Debbo45 on 10/05/2014I was very pleased with the service and the car is just great. I love the way they treat you!service for a flat tire
by sheilahong on 10/01/2014done in 25 mintues. very quick! satisfied.check Tire Pressure
by desjor29 on 09/11/2014Everything went great.Outstanding
by Gacolinza on 08/28/2014I really appreciate all the help and patients it took with me being a first time buyer and all I am not disappointed with the help that I got very outstanding customer services form Ken and Charles couldn't have gotten it done with out… there help and I will refer anyone and everyone to schumacher I had great experience.Nice Customer Service
by sheilahong on 07/25/2014I went to Schumacher VW to buy jetta. Their agents are very professional, helpful, and most important, they are willing to negotiate. I am happy to buy a car there. I would strongly recommend them to my friends.Sales Experience
by cara13 on 07/05/2014Michael was very professional, truthful, and great to work with. Rest of the staff was friendly and professional as well!Cervi's 2004 Jetta TDI
by Newlife0707 on 06/23/2014I wouldn't bring my car anywhere else! I'm the original owner of my 2004 jetta TDI and have been bringing my car to VW for maintenance since I bought the car. It still runs like new, and every time the maintenance is complete, my car feels… tighter, smoother and better than new. I'm convinced because of the VW maintenance team, my car will run solid for another 10 years! Thank you!The expected [violative content deleted] deal
by sephythrox on 07/21/2010Unfortunately, some electronic problems with your car just aren't DIY. I was having a throttle body adaption problem and had no time to deal with it, I brought it into schumacher and they replaced the entire throttle body. I think the bill… was near 1200$. Turns out, It's a very common thing to have to run an adaption on it. That's all they had to do. I wish I would have read up on the issue more online before I trusted them with it. My first visit to schumacher was nice enough, they give you a big discount and encourage you to come back. The first time it was a window clip that broke. Instead of replacing the clip they replaced the entire window regulator (although, I understand, this is common, apparently they can't sell the clips individual, even DIYer's have to buy a regulator, or invent a clip) but with the first time customer discount I was encouraged to come back. But each time I go i regret it heavily. The wait one time was several days to even have it looked at. The service reps don't want to listen to you, I've had one be very rude to me when I was explaining the symptoms. The facility is very nice. The parts ordering system is very nice. I just can't believe the ethics of the place. Essentially, it's "if somethings not working, replace the entire system". Even if it was just a corroded wire.BUYER BEWARE!!! DO NOT BUY HERE!
by chefdiane on 05/08/2014updated 04/24/2025Take an attorney with you if u want to purchase a car here, better yet video record ur dealings!! VERY shady dealings. I went in to trade in a VW and purchase a new one. I was very specific on what I wanted. they told me they had to do a… dealer trade, as they did not have my vehicle on the lot. 2 days later we were informed the car was damaged in transit, and they declined delivery. We got our old VW back.....and then......salesman named Mike S called us back, and told us he found us a new vehicle. We went in to sign all the papers, only to see that the 'new' vehicle was in fact the same DAMAGED vehicle...same VIN #, etc......he was SUCH A [non-permissible content removed]! Not only that but, they are writing lease deals, with balloon payments at the end, and fraudulently explaining it to you....BEWARE of balloon payments!!!!!!!!!! They lead u to believe that is ur payoff, if you choose to buy out the lease, but in fact, it is, a HUGE payment that you OWE them, when you turn your car in!!! Ours was $10,000! So if we had kept this vehicle for the maturation of the lease, after paying for 4 years...we would have to give them $10,000 upon returning the vehicle!!!! DO NOT BUY HERE! Also, the service department is just as shady, Mr. S will not return phone calls and the GM practically threatened me!!! U will get NO customer satisfaction here...I recommend Wallace VW in Stuart...they at least helped us FIX our mess!Fantastic!
by Timo48 on 09/04/2013updated 04/24/2025Thank you Nic for helping us choose our new car! You were very professional and patient with us. My wife loves her new car and she is thankful for making our car purchasing a memorable experience.Very pleasant experience!
by ien212002 on 05/30/2014updated 04/24/2025My sales man did not make me feel pressured and had me out of there extremely fast . All of the employees were very knowledgeable. I don't think I have ever had a better buying experience.happy with our new passat
by aaronsmith1 on 05/31/2014updated 04/24/2025Had a great experience from start to finish. Staff is very helpful and professional. Bryan S was excellent.Charles S
by PahokeeJason on 06/07/2014updated 04/24/2025Charles S is the salesman that help my wife and I out. I previously spoke with Charles about 8 months before my purchasing of a new vehicle and explained that we were not quite ready. So 8 months later we stroll into the dealer ship and… right away I ask for Charles. He remembered me and a lot of the details and stuff we talked about, to me that is priceless. In our process of buying a new vehicle, Charles S is my kind of guy. A true, honest, and normal individual that most people could relate to. Thanks to Charles S and making this the most pleasant car buying experience we've ever had.
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