Fields BMW Winter Park
Customer Reviews of Fields BMW Winter Park
Review type:
Sales review for Garfield and Bryce
Sales review for Garfield and Bryce
by Linda B on 04/20/2025updated 04/25/2025I had an absolutely outstanding experience buying my car from Garfield and Bryce! Garfield was incredibly knowledgeable, patient and truly listened to what I wanted. It was a smooth process without pressure and the icing on the cake was… they delivered it right to my house. Bryce walked me through everything I needed to know set up the tech features and made sure I was completely comfortable before they left. A huge thank you to both of you them. I’ve been in HR for the past 25 years and know that good help is hard to come by and you have two great employees in them both!Linda, we're delighted to hear that Garfield and Bryce provided you with such an outstanding experience at Fields BMW Winter Park! It's wonderful knowing they made the process smooth and convenient for you. Thank you for recognizing their efforts; we'll be sure to pass along your kind words!
BMW Service @ Field’s Winter Park
by Vertu on 04/21/2025I had to bring in my 2018 BMW 5l40i in for repairs that were not covered under warranty. The car has 100K miles on it and I’ve had no problems. The repairs were the result of damage from objects in the roadway, bent two tire rims and a… torsion bar. They work with me to find a reasonable solution that was cost-effective. All the work was completed in several days. I’ve been a customer at Field’s BMW for 15+ years and very satisfied.Thank you for your loyalty and trust in Fields BMW Winter Park over the years! We're glad we could assist with a cost-effective solution for your repairs. We appreciate having you as part of our family, and we're here whenever you need us!
Great customer service
by Marleny Ortiz on 04/17/2025I recommend them, They have good customer service. My process was very fast and smooth My salesperson Luis, was very attentive, responsible, and always answered all my questions and concerns. So go there and make your purchaseMarleny, we're delighted to hear that Luis provided you with attentive service and a smooth process at Fields BMW Winter Park. Thank you for recommending us! Enjoy your new ride!
new car
by psatter on 04/09/2025easy experienceThank you for sharing a positive review of Fields BMW Winter Park!
Great Service!!!!
by Chris Neil on 03/28/2025updated 04/04/2025My husband and I always get anxiety when we have to go to a car dealership every few years, But that all changed when we met Chris Neil. He makes it such a seamless process. No games straight to the point and very professional. We have… purchased three vehicles with Chris and he is great!Chris, it's fantastic to hear that Chris Neil has made your car-buying experience at Fields BMW Winter Park so seamless and stress-free. Thank you for trusting us with three vehicle purchases! We look forward to assisting you again in the future.
Garfield and his support team are the best I’ve ever worked with!
by Robert Nathan on 04/02/2025I can only speak about the particular people I worked with but if they are a representation of the dealership as a whole, I would highly recommend purchasing from them. Everyone is friendly, considerate and professional.Robert, thank you for the kind words! We're delighted to hear that our team at Fields BMW Winter Park made such a positive impression. We appreciate your recommendation and hope to see you again in the future!
Dream car for our family
by Kan on 03/31/2025Shean at Fields BMW did a magnificent job showing us cars that fit our needs as a family. We ended up leasing the BMW iX model. He was very helpful through out the sales process. We love our new car!It's fantastic to hear that Shean provided such helpful service and guided you through the leasing process at Fields BMW Winter Park. Enjoy your new BMW iX, and thank you for choosing us!
BMW X5
by Osvaldo on 03/31/2025The sales consultant was extremely friendly and attentive, answering all questions. The assistant accompanied us on the test drive, explaining some details about the car, and when the chosen car was delivered, he explained its features in… detail.Osvaldo, we're delighted to hear that our team at Fields BMW Winter Park provided you with such attentive service. Thank you for sharing your experience and enjoy the new ride!
Excellent Service and Product All The Way! ⭐️
by Chelsea on 03/31/2025I had an amazing buying experience from start to finish from working with Shean and Robert in Sales to the person in Finance. Shean simply thought of everything from the education on the test drive, to helping retrieve needed documents to… changing over my news keys and putting a big red bow on my new car and taking pictures for me. I could’ve bought a BMW anywhere but Shean and this team truly made this place the only place I wanted to be and the only place I’ll be buying from again in the future. I highly recommended.We're delighted to hear that Shean, Robert, and the rest of our Fields BMW Winter Park team made your buying experience so special! It's wonderful knowing you felt well taken care of from start to finish. Thank you for choosing us and for recommending our dealership - enjoy your new car with its big red bow!
Strong BMW Deal
by Rob on 03/26/2025Worked with the dealer over the weekend but were unable to reach agreement. Their follow up on Monday opened the door to finalizing for both Fields and us.Rob, we're glad to hear that our follow-up helped finalize things for you at Fields BMW Winter Park. Thank you for your patience and trust in us!
The best service with Dylan Sturgill
by Leo on 03/26/2025They will offer you a fair trade value and negotiate the best price on the new vehicleLeo, thank you for sharing a great review of Fields BMW Winter Park!
Fields BMW: An organized and respectful dealership
by FloridaSandy on 03/24/2025Our sales team at Fields BMW, Luis and Erick, made a great experience from the usually stressful car buying experience. They were knowledgeable and polite and we were comfortable throughout the process.It's wonderful to hear that Luis and Erick made your car-buying experience at Fields BMW Winter Park a comfortable one. Our team is dedicated to providing knowledgeable and polite service, so we're glad you felt well taken care of! Enjoy the new ride!
Alexis is the best !
by Gregg Hade on 03/23/2025If you are buying or leasing a new BMW see Alexis in sales ! She is the best ! Knows all her stuff , inventory and all ! She will get the deal done for youGregg, thank you for the fantastic feedback! We're delighted to hear Alexis provided such knowledgeable and efficient service at Fields BMW Winter Park. Enjoy your new ride!
Experience the Uniqueness!! Quality You Can Trust!!
by Stanley Christiant on 03/22/2025I had a fantastic experience working with Brandyn Tonge at Field BMW Winter Park ! They were incredibly knowledgeable, patient, and made the entire car-buying process smooth and enjoyable. Brandyn took the time to understand my needs and… preferences, and never pressured me into anything. I highly recommend Brandyn Tonge to anyone looking for a car!Stanley, we're delighted to hear that Brandyn made your car-buying experience at Fields BMW Winter Park smooth and enjoyable. Thank you for recommending him and sharing your positive feedback!
Perfect experience
by E Brown on 03/15/2025Great service by Joe and Tracy at Fields BMW Winter Park. They continued to let me know when new cars arrived that matched what I was looking for, and then gave me a great deal on the price. I highly recommend!We're delighted to hear that Joe and Tracy provided you with excellent service at Fields BMW Winter Park! It's wonderful to know they kept you informed and secured a great deal for you. Thank you for the recommendation!
They are te best !!!
by Jacob Mendez on 03/14/2025They went beyond my expectations and found what I wanted with ease as soon as I walked in the reception area without an appointment and within a few hours the deal was done signed sealed and delivered. Highly recommend Fields at Winter Park… Facility A+++++Jacob, we're delighted to hear that our team at Fields BMW Winter Park exceeded your expectations and made the process so seamless. Thank you for recommending us with such enthusiasm! Enjoy your new vehicle!
Excellent experience
by CJXSN on 03/14/2025Jacob is the most patient and personable sales representative I’ve experienced. He listened to my needs, must haves and found the perfect car! He made the entire experience easy!We're delighted to hear that Jacob provided such a patient and personalized experience at Fields BMW Winter Park! It's great to know he helped you find the perfect car. Enjoy your new ride!
No response to post service calls
by SY on 11/04/2024Car service is always good however in few scenarios I had to revisit for silly mistakes done there: - Not clearing the alert/notification after service - do not respond to messages post service - Forgot to tight the screw/nuts making… something flaps under the car.Thank you for sharing your feedback. While we're glad to hear that our service generally meets expectations, we apologize for any inconvenience caused by these oversights. I assure you that we are committed to improving these aspects of our service, and if you have any additional concerns you'd like to discuss, please feel free to reach out. Best, Richard Gaffney - Service Manager - 407-478-3963
Top Notch Service
by Gary K on 11/04/2024Great follow-up customer service. They went above and beyond.This review is music to our ears, Gary! Thank you for choosing Fields BMW Winter Park.
Great service
by Jasmin Williams on 08/10/2024Elita is so helpful! She gives update on the status of my vehicle and she is very accommodating. The rest of the BMW winter park is helpful as well. It is well worth driving all the way to BMW winter park for their service.Jasmin, we're delighted to hear that Elita and the rest of our Fields BMW Winter Park team provided such excellent service. Thank you for making the drive to see us!
Matt is the best!
by Kristi on 06/14/2024Service advisor Matt has a great attitude and is always looking to help.Kristi, thank you for sharing a positive review of Matt and Fields BMW Winter Park!
Linda, we're delighted to hear that Garfield and Bryce provided you with such an outstanding experience at Fields BMW Winter Park! It's wonderful knowing they made the process smooth and convenient for you. Thank you for recognizing their efforts; we'll be sure to pass along your kind words!
by Fields BMW Winter Park on 04/25/2025