Global Imports BMW
Customer Reviews of Global Imports BMW
Review type:
Great service
Great service
by IrimarL on 04/08/2025My fiancé and I were served by Chris, his service was great, very kind and he always kept us informed throughout the application and approval process.Thank you for taking the time to let us know how we did. We hope you have a great day!
X5 Purchase
by Waddy Goss on 03/30/2025Global Imports BMW has built a reputation for providing exceptional customer service and support, which is evident in the experiences shared by their customers. Their approach often emphasizes personalized service, ensuring that each client… feels valued and understood throughout their journey, from the initial purchase to ongoing maintenance and support. Mr. Taylor Nielson's attentive service exemplifies the kind of dedication that can make a significant difference in a customer’s experience. By offering assistance even after the sale, he helps to foster a lasting relationship between the customer and the dealership, reinforcing trust and satisfaction. Additionally, the financial team's efforts to explore cost-saving options for clients show a commitment to ensuring that their customers not only receive quality vehicles but also feel secure in their financial decisions. This proactive approach can lead to long-term loyalty, as customers appreciate when a business goes above and beyond to support their interests. Overall, experiences like these highlight the importance of customer care in the automotive industry, showcasing how building relationships and providing exceptional service can enhance satisfaction and loyalty to both the dealership and the brand.We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
New X5
by Santos W on 03/08/2025updated 03/17/2025Fantastic dealership. Very professional and easy to work withWe're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
One of my BEST BMW Experiences
by CommodoreNC on 03/06/2025Super friendly staff. Not pushy. Listens to what you want and not try to push you into what they gave in stock. Decent pricing. Served quickly - had an appointmentWe're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Travis did an amazing job
by Gabriel on 02/15/2025Travis went above and beyond to ensure our needs were met. We will continue to be his clients and recommend him as much as possibleWe're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Top Notch
by Camcam121 on 02/09/2025Global Imports met my every need, from start to finish. They worked with me on price and options and reserved the vehicle, sight unseen. When we arrived, I witnessed professionalism, at it's finest. We worked with Anthony, who is a top… notch salesman and honored everything we discussed before my arrival. He was professional, courteous and personable throughout the entire process. There were even perks, like a cafe and play area for my 13 month old. This was, by far, the best car purchase experience I've experienced.We're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent Experience
by Ritwick on 01/27/2025Tyrone Jernigan was exceptional across the board. Soft spoken and warm, he located the exact car that I wanted, and procured it from BMW. The finance person was very easy to deal with. I highly recommend Tyrone Jernigan and this dealership.We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Car Purchase
by Jay Shortes on 01/26/2025We recently purchased a BMW X5 with Julian Mesika at Global Imports BMW, and the overall experience was awesome. Julian was professional, knowledgeable, and made the car-buying process seamless. He answered all my questions with patience… and provided all the information I needed to make an informed decision. When needed he brought in the sales manager, Joey who was also very informative and provided support when needed. Julian was dedicated to ensuring I felt confident and happy with my purchase. I am so thrilled with my new BMW X5 and highly recommend working with Julian Mesika if you’re in the market for a car. You won’t be disappointed!We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent Experience
by FromSav on 01/16/2025We worked with Omar Allen buying two new BMW's on recommendation from our son who has purchased from Omar as well. Excellent service from Omar. We will be back in the future!We're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mrs.
by BMW X1 2025 on 01/04/2025updated 01/13/2025I had one of the best sales rep Tyrone. He was patience, courteous, respectful, friendly and well knowledgeable about my SUB at Global Import.We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Car purchase/lease
by LevinKev on 12/22/2024My sales associate, Samuel Opera, was helpful stepping me through all of my car options and very transparent with features that may be more/less valuable based on my priorities. The experience pricing things out and then ultimately… returning to lease the car was seamless and efficient.Thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The best customer service you will get in NA
by JaneNavi on 12/12/2024updated 12/19/2024This is my 4th vehicle i purchased from Global Imports BMW. Their customer service is so top notch that you will never want to walk into any other dealership. Special shot out to Mark Tishler for extra care and attention to customer’s… need. Also to Taylor Nielsen for being in top of things and taking extra time to make all the commitments happen! And to Sheena Bowman for great customer care.Thank you for taking the time to share your experience! We’re so glad we could assist you and make your visit memorable. We look forward to welcoming you back again soon!
Great experience w/ knowledgable sales person!
by Garry P on 12/14/2024Easy and pleasant buying experience with Mladen Drobac. I will gladly recommend him to anyone looking for a BMW.We truly appreciate your feedback and are so glad we could exceed your expectations! Thank you for trusting us, and we’re here anytime you need us.
Wonderful experience!
by Happyday on 11/24/2024I am so so happy with my purchase! First BMW and first EV. Mladen Drobac was fantastic! He really listened to what I was interested in and went above and beyond to be helpful. It was a wonderful experience. Thank you.Hi, thank you for taking the time to leave a review for us at Global Imports BMW. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
Joshua Eder
by clcarter74 on 11/04/2024updated 11/21/2024Joshua Eder was awesome. His communication, outreach and attention to detail as to what was needed from me was top notch. The dealership needs more employees like Joshua on the team.Hi, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Convertible
by Martiniand on 10/17/2024updated 10/24/2024I work with. Sales person Taylor!! He was not pushy answered all my questions and was the best going through all the Bells and Whistles!! I would recommend Global Imports BMW !!Hi, we're happy you found our staff to be so supportive during your experience here at Global Imports BMW. Until the next time we meet, take care!
Great experience
by ChrisJ355 on 10/18/2024I ordered a new BMW through Mark Thompson. The process was very smooth. When my car arrived, he had everything ready to reduce the transaction time.Hi, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Disappointed
by Victor on 10/11/2024I purchased a vehicle from Global Imports BMW on June 21, 2024. Before I purchased the car I noticed an air condition repair entry on, April 2024 on the carfax report. I asked the dealer representative about the air conditioner. I was told,… "the air conditioner check out fine." I purchased the car based on that information. Less than a month after my purchase I found out that the air conditioner doesn't work. I was told by the dealer's service manager that I need pay $5700 to repair it. The condition of the vehicle was misrepresented by the dealer. I would appreciate any assistance you can provide to help resolve this matter. I would like to reach an agreement that is acceptable to all parties. I have several attempts and visits to the dealership at the store’s request only to spend 8 hours each time with no progress being made. However, I am willing to pursue the matter as far as I have to. I have sufficient evidence to prove clear Fair Business Practices Act violations.Victor, please reach out to us directly at (800) 294-1853 so we may assist you in moving forward towards a resolution.
X5
by Cluster on 10/06/2024Came to see a used X5 that was advertised. Salesperson had trouble finding it. He walked off in search, and after 15 minutes of abandonment I gave up and left. Came back the next day and was given another salesperson who was more in… touch, and who found it in the shop. We were able to look at it briefly. Came back two days later when I was told it was ready. Couldn't drive due to weather (incoming hurricane Helene), understandably. Through some phone communication, I told the salesperson the price was unjustifiably high. Later was called by the used car manager who left a voicemail. I returned the call and left a message explaining my position. He never called back. Another day passed and I communicated to the salesperson the manager had not returned my call. Manager called another day later and left a message stating he would call back. He never called. (Apparently, he doesn't have his own phone where he can monitor voicemail.) But salesperson later sent a revised price. I came in again and this time was met with a scowl from the salesperson (as if "I" was wasting his time). This was my fourth trip to the dealership and was the first opportunity to test drive the car. I slapped a weak smile on my face and purchased the car with extended warranty. I live five miles from the dealership and wasn't offered to shuttle the car home. Had to catch a ride early the next morning and got the hell out.Hi Paul, Thank you for sharing your experience and patience during the storm when we had phone issues. I also wanted to make sure you received our message during that time, as I noticed you hadn’t responded. Regardless, we’re glad we could still work together and make a deal! Your persistence and trust in us mean a lot. Don’t hesitate to reach out if we can do anything else. We look forward to assisting you again in the future! Peter Bearsch General Manager Global imports BMW 770-261-6402
New car delivery
by 2025BMWM4 on 09/18/2024updated 09/26/2024The sale and subsequent delivery could not have gone smoother! Great dealership - people are very nice!We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Online Sales
by nonadjs on 09/15/2024Best online experience. Found the car. Made the offer. Couple back and forth emails negotiating the price. Completed finance application. Went in signed the paperwork drove home with a new Beamer! Couldn't have been any easier. Highly… recommended from a BMW loyalist. Ask for Chris B.We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Thank you for taking the time to let us know how we did. We hope you have a great day!
by Haley Bada on 04/10/2025