Global Imports BMW
Awarded 2025
Today 9:00 AM - 8:00 PM
Customer Reviews of Global Imports BMW
Review type:
Great service
by IrimarL on 04/08/2025
My fiancé and I were served by Chris, his service was great, very kind and he always kept us informed throughout the application and approval process.
204 reviews
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Excellent Experience
by Quailhunter79 on 04/29/2016This 2016 X5 is the third BMW I have purchased from Global Import. I have dealt with the same sales person each time. He is highly professional and knowledgeable. The dealership is well managed, clean, and friendly. I have not had to use… the Service Department often, but when I have, it has been an excellent experience. The new Genius program word well.Pricey and not organized
by juliapmorris on 04/11/2016updated 04/28/2016I first called for a service appointment. I was told to just show up. I needed a loaner but was not offered one. I called back to request one and was then given appointment time but was told it was first come first served. Fortunately, I… did not have to wait. However, I had to call to check up on my car, no one called me except to say it needed strut replacement. Had I not called I guess they would still have my car! When we went to pick it up, we waited to return the loaner, and wait 15 minutes for my car to be brought up.Great service at Global BMW
by gemcceo on 04/25/2016I have been having my BMW's serviced at Global BMW for 10 years. They always do a fantastic job. Keep their promises, provide me with a loaner vehicle, friendly service advisors. They are the best!Great sales person
by Bbrown389 on 04/22/2016Great sales person,wouldn't buy from anyone else. Bennett Ok4u at global imports is the best. Attentive, knowable, and professional. Purchase three cars from him and best in classAuto repair
by jquarle on 04/20/2016Dealer completed my auto repair in the quoted time frame. They repair resolve my leaking oil issue.nice job
by Goldie184 on 04/05/2016updated 04/19/2016My only comment has to do with the scheduling. When I first made my appointment the person who did the scheduling told me that my service was only going to be 90minutes so no to loaner. When I arrived my technician told me it was going to… be 3-4 hours which I was not prepare to stay for. I needed to reschedule and come back next week in order to get a loaner. No reason to have to come twice.The Best
by Bmwowner84 on 04/04/2016updated 04/19/2016Jayson and the Global Imports BMW service team are the best!First checkup
by Redbaron57 on 04/18/2016Very expedition and we'll done in the time period that was promised.Consistently Great Service...
by RBCarlin on 04/14/2016I visited Global Imports yesterday to get my front brakes replaced. Kyle McCall is my Service Advisor. He is friendly, knowledgeable and follows through on any commitments he makes. Yesterday, I requested that the work be completed as… early as possible and received a call from Kyle informing me the car was ready. He called about two hours sooner than I expected...great experience!HORRIBLE CUSTOMER SERVICE!!!!!!
by 1Kyleknapp on 04/08/2016I had a flat tire. The BMW road side assistance person set up an appointment for y car to be picked up at 6:30 am the next morning. The driver showed up at 9:30 am. Three hours late. I was told my car would be returned the same day. I… had to take a taxy to work the next day. I had to make my client wait while I went out to get and park my car while I was at work the next day. I will never use this service again.Hi there, thank you for sharing your feedback with us. We apologize for any inconvenience this may have caused you as this does not sound like the quality of customer service we pride ourselves on. We would love to speak with you further regarding your experience. Please contact Chris Cull (GM) at 770-951-2697. Thank you once again and we look forward to speaking with you.
Purchased BMW X5
by Huskerfan51 on 04/02/2016Charles and Chris did a great job taking care of my purchase of a BMW X5 remotely. They made things right whenever there were concerns with any aspects of my purchase.New car
by drallan101 on 04/01/2016New car had steering wheel vibration at highway speeds. Service did a tire balance and an alignment and fixed issue same day. I am extremely happy with the service Dept at global imports BMWExceeding Expectations at Global Imports BMW
by FVSUman on 04/01/2016I have driven a BMW for years and I have come to always expect and receive great service at Global Imports. Brandi C. exceeded my expectations! Her knowledge and professionalism were greatly appreciated.Very Awesome
by rgb4041 on 03/29/2016My experience with Global imports was excellent! From the initial email communication to the final sale and vehicle pick-up was absolutely painless. Nicholas kept in contact with me over a six month period after I made an initial inquiry… about a vehicle and then beat every other off by other dealers that I had received. I highly recommend Global Imports.Great service Kyle McCall is the best!
by Ronniegarrett1 on 03/18/2016updated 03/29/2016Always a great experience @BMW... Enjoy the service and the facility... Everyone is nice, and accomadating ...Awesome purchase experience
by blass07 on 03/21/2016I recently purchased a 6 series from Global Imports BMW and had a great experience. Car was in advertised condition and the whole process took less than 3 hours. Excellent service by Clint in Sales and Rene in Financing. Would definitely… recommend Global Imports!Great service and clean facility
by Matt223 on 03/17/2016I dropped off my 2013 535i for warranty work and they fixed a leak and I had no issues. Thanks Ryan!Great car buying experience!
by Blass07 on 02/29/2016Easy, fast, and professional experience buying my 6 series. Clint (sales) and Rene (finance) were great from my initial inquiry to my drive away in my new car. Honored all pricing and got me out the door in under 3 hours.Buying experience
by MANIFESTED on 02/18/2016updated 02/29/2016If you want to ensure the time of the customer is valued, then there must be additional considerations made to upgrade the legal/financial paperwork signing process. I knew exactly what car I wanted, received great customer service leading… up to the purchase event from the Sales guy Roman and already had cash in hand. The caviat was that there were no Finance Managers available and once they became available an additional hour was spent preparing before I had an opportunity to simply purchase the vehicle. Mortgage lenders, capital investors and most proprietary vehicle lending institutions have tranisitioned over to E contracts with everything essentially signed for on a tablet and a copy of the full contract emailed directly to the individual within 5 minutes of signing. Not to mention reducing the time between making the decision and actually closing the deal. The actual process of waiting for somene to take the money from me and sign for the vehicle took longer than it probably should have in my opinion. Not to mention I missed my flight that was scheduled to depart almost 3 hours after I arrived to the dealership for the purchase. Great car and staff though...New Car Purchase
by shines26 on 02/28/2016Global made my purchase really easy and straight forward. The environment was pleasing, no pressure from Sales at all, and everyone was very helpful.Professional Service
by Ncoliver on 02/25/2016The facility is great and the advisor was polite and knowledgeable which resulted in a superior overall experience .
About our dealership
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by Haley Bada on 04/10/2025