Jim Ellis Chevrolet of Atlanta
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Customer Reviews of Jim Ellis Chevrolet of Atlanta
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Customer
by Don C Mathis on 02/26/2025
In my 65 years of owning and driving a car, I have never experienced the awesome incredible amazing excellent service like I receive from Luis Valdez of Jim Ellis Chevrolet. If Jim Ellis is smart, they will do everything possible to be sure… they hold onto him. I can assure you his expert service sells more cars than their sales force……hands down !
We are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
29 reviews
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Customer
by Don C Mathis on 02/26/2025In my 65 years of owning and driving a car, I have never experienced the awesome incredible amazing excellent service like I receive from Luis Valdez of Jim Ellis Chevrolet. If Jim Ellis is smart, they will do everything possible to be sure… they hold onto him. I can assure you his expert service sells more cars than their sales force……hands down !We are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
We are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Excellent Dealership HIGHLY RECCOMEND!!!
by Bamafans33 on 03/17/2020We were in the market to replace our 19 Mustang due to being disappointed in the overall satisfaction across the board and this was my 4th Stang so was truly tough to trade her but I decided on a 2020 Camaro after extensive… research/reviews. I shopped multiple dealers in Florida our home state as well as several Atlanta dealers and Jim Ellis Chevy came out of the fray with a AWESOME deal that no other dealer could even match. I want to give Zach Gabel our Sales Rep major credit he was our voice and fought very hard to finally get to the finance number we needed and he succeeded and made it a reality so give him the opportunity to be your voice and hero like he did for us. I also want to recognize Andre Thomas in Finance as he also went above and beyond to do even better on our interest rate lowering the agreed payment which was a huge bonus. We are now the PROUD owners of a beautiful 2020 Chevy Camaro in summit white that we affectionately named Kassie. We will continue to give them first shot at any future deals as well as recommending family/friends so give them a shot you will not be disappointed!!!Hi there, congrats on your new Camaro! It is great to read such wonderful comments about your recent experience with us, and we will happily pass along your kind words ti Zach, Andre, Kassie, and the rest of the team here at Jim Ellis Chevrolet! We value our customers and we look forward to seeing you on your next visit. Take care!
2018 Corvette Purchase
by TGraves on 05/22/2018My husband purchased our 2018 Corvette on April 6, 2018 with the terms that it would be delivered by flatbed to us with the 11 miles that were on it at his test drive. After several days and excuses about a chip that was ordered....then… supposedly backordered.....we ended up having to drive up to the dealership to pick up the car the following Thursday. They gave my husband an IOU for (3) oil changes (at the Jim Ellis which is 100 miles away from us - one way) and a check for the $450 or so that they would have had to pay, had they actually delivered the car as promised. We STILL have not received the check. Then, about a week ago......we received an envelope that contained:1. A form (that evidently was not signed at closing) which needed his signature for the tag application and 2. A prepaid return envelope which he sent back the following day to Jim Ellis. Long story short.......we STILL have not received anything for the tag and the dealer tag expired yesterday May 21, 2018........so we cannot LEGALLY drive our new vehicle. My husband has made MANY calls to Jim Ellis concerning all of these issues, and all we get is 1. the promise of a return call which never comes......or 2. a connection to leave a message for someone that never resolves the issue. Our advise for anyone considering a purchase at Jim Ellis Chevrolet.......Find another dealership. I have taken a screenshot of this review to re-post on all Social Media.....and am anxious to see if this Review will actually be posted, as it does not paint Jim Ellis in a favorable light......2009 Tahoe - Maintenance & Repair
by Sam on 02/14/2018This is my son's vehicle. He needed several items repaired on the vehicle. They issued a list of items amounting to $6K. After negotiating down to approximately $3,198.00 of what really needed to be repaired I issued an okay. However,… after all was performed and paid for, I was looking over some past M&R performed on the vehicle. Oddly enough, a Solenoid Assembly - Canister Vent and Replace - had been done in 1 month earlier. Upon questioning they denied that the Solenoid was good on the existing new one that was put in 1 month ago. Needless to say this is a $300 item and I wanted answers. Well there were not any answers except that's what the data stated. Well, why did they not look and call me when the repairs were being performed. After talking with the Service Rep. and calling the Service Manager no return call. Not knowing a lot about M&R on vehicles, no one likes to feel ripped off. The parties involved are Roman Woldemariam, Mike Brown and the inattentive Service Manager.Terrible
by Ally on 11/17/2017I went in for an oil change and car wash at 7.30 and left at 11.45. My car was taken back twice bc the car wash was TERRIBLE. I purposely scheduled this bc it’s the only time I have. After 4 hours and 15 minutes I still left with a dirty… interior. I had such great service my first time there which is why I came back. Not only did I spend half of my day at your dealership miss a work meeting but left with an incomplete job.You are absolutely right! âTerribleâ and itâs unacceptable. Our target time, with a wash and vacuum is one hour (45-minutes without a wash). We are looking into why we blew this one so completely. We apologize for the inconvenience!
You are absolutely right! âTerribleâ and itâs unacceptable. Our target time, with a wash and vacuum is one hour (45-minutes without a wash). We are looking into why we blew this one so completely. We apologize for the inconvenience!
Knowledgeable and professional
by JohnK on 11/01/2017I called about a used Corvette I saw on the internet and made an appointment to see the car for the next day. My wife and I drove in from Nashville, TN and we meet with Stacey Craft. Stacey showed us the car and it was everything that the… dealer claimed. The car was completely serviced, new front brakes were installed and all outstanding recalls were repaired. The Corvette was in great condition. Stacey and the staff at Jim Ellis gave us a good deal on our trade and a great deal on the Corvette. It was a comfort knowing we were driving a safe car back to Nashville. I highly recommend Jim Ellis Chevrolet and especially Stacey Craft to help you find a quality used car.Repairs to my 2013 Chevy equinox
by amber2q on 09/03/2017I would like to thank all who have made my experiences with bringing in my vehicle from the last visit and the recent one.. First I want to thank the service manager Brian for going above and beyond to help me when I needed it to get my… vehicle back in the road safely; along with him; Alex Franklin, Cortez Heath, and Aaron Knight!!! They have given me exceptional service and are always prompt, knowledgeable, kind, and have exceptional customer service... I greatly appreciate their upstanding and professional service always!! Also the finance gal that checks me out is exceptionally kind and amazing customer service and I enjoy and appreciate the service I receive when coming to this business. Thank you again for making me feel safe, welcomed, and listened too. Have a great weekend..Car owner of a Chevy
by Keegan11 on 07/06/2017Had to have recalls fixed on car and a bulb replaced. Very friendly people who were helpful in getting car repaired.customer rep and delership
by alabama on 01/05/2017the service and sales rep (melvin sandlin) was fast, on point and showed me exactly what i described on the first try. my transaction was long distance and they made it very easy. phone calls/questions were always answered promptly and i… always got a live person when i called. i will recommend this dealership and sales rep to anyone and will do business with them again.Your feedback is greatly appreciated. Thank you for allowing us to earn your business. Kind Regards, Daniel Ramsdell General Manager Jim Ellis Chevrolet Buick GMC of Atlanta 770-234-8149 danr@jimellis.com
All Good Things Come In The End
by KIMBCOOL on 08/14/2016updated 08/31/2016I would like to make a few lines on your service department and mechanics. Vladimir Kochubey is the start of this. I have close outside friends that are not as sincere / truthful / patient with all things as Vladimir Kochubey is. I am a… proud Jin Ellis Chevy owner (2008 silver HHR SS) and would by a new one if made on 2017 or just a silver Equinox SS 6 calendar would be nice. Back to the service; And that is the thing that keeps me coming back to Jim Ellis. I build oil refineries all over the world I know about mechanical things very much (they malfunction / they break ...it gets replaced....this is it) It is not much more complicated as that. So even if the parts wear out what is the magnetically attraction I have with Chevy /and Jim Ellis......... it may take longer to actually fix the broken part or find the malfunction. Bottom line it got done correctly in the end. So it ran over schedule and the problem couldn't be found in a short time. The dedication I got when the head mechanic drove my car for a week to Ellis and back to his home on a daily basis to find the problem....THAT IMPRESSED ME.... Also did I say I build oil refinery's ...I DONT IMPRESS EASY, MY JOB REQUIRES THIS / VERY PICKY. I don't complement often unless it is absolutely due. The head mechanic didn't find the exact problem ( ele. power steering assist shutdown symptom) Although I was informed by Vladimir Kochubey he disconnected & reconnected every electrical "multipin connection" he could find. In this lengthy process, of 8 days. the problem disappeared. When I got back from Romania / India and drove the SS for a month it never did malfunction again. I would of been happy to pay for what was done, although there was no technical diagnosis on the problem or replaced parts. For the mechanic it didn't pay.(he didn't make any money) I forget the head mechanics name, Vladimir Kochubey remembers this head mechanic and the situation. Dedication.....you can not buy this dedication.....this is "born in to your people"....... it is always perfect in the end. Because you, Jim Ellis you have been selective of the people you have working for you. This reason I will buy another Chevy from you ....service. The wife wants a tiny jeep thing...that is not happening. I Seriously think on a silver Equinox 6 cylendar (with all the goodies) ......praying for a SS 2017....Please build one Chevy. A happy for the moment Chevy owner Kim Bryan CooleySuperior Car Buying Experience
by kelimari on 08/17/2016updated 08/31/2016Customer service is something that I value. Our salesman, Dino was second to none. Not only was he super knowledgeable but he was attentive to ALL of our needs and concerns. It was VERY obvious that he is in a position that he truly cares… about. We were thoroughly impressed with his level of expertise and honesty in all situations. Dino threw up the 'alley oop' and Brandon slammed dunked it. Brandon was more than helpful but also very knowledgeable as well. We have already confidentially shared this wonderful experience with friends and family. We will definitely be back to buy any future vehicles, without a doubt.Buying Experience at Jim Ellis Chevrolet
by Happy201615 on 07/03/2016updated 08/04/2016We recently visited Jim Ellis Chevrolet in Atlanta Georgia to purchase a new Malibu We had a certain type we wanted to purchase. Our salesman Timothy Bolden went far beyond our expectations to find us our perfect car. Everyone we dealt… with from sales to our final purchase were great.Vlad is Outstanding!
by ChuckTGreat on 07/20/2016Vlad is my service advisor. He is a true professional and an invaluable asset to the Jim Ellis team. He quotes me what I need and informs me of what I need to watch out for next.excellent!!!!
by Debie444 on 07/08/2016Beyond excellent!!!! Reggie, Jeremy and Tony are just a pleasure. Actually the entire staff was a pleasure. Seemed like everyone had their own area of expertise. Even the lady who helped with my Onstar set up, what a wonderful… experience....Great Dealership
by Customer7766 on 07/01/2016I have purchased a vehicle from Jim Ellis Chevrolet on two different occasions. Each time they have been great. Very pleasant and very helpful. They have always treated me great.Prompt and efficient service.
by DrAusborn on 06/29/2016All service associates were knowledgeable and courteous. Detailed explanation of services to be performed were provided. The facility was clean and well organized.JIM ELLIS SERVICE ADVISOR JERRY WAS AWSOME
by ALEKXXX69 on 06/27/2016Even though i had no appointment Jerry made every effort to acommodate my vehicleAwesome Service Department!
by Jgp2756 on 06/16/2016Brandon Colon is my Service Advisor and is top notch when it comes to customer service. Always ensures the customer is informed of the work performed and that you are satisfied with the Jim Ellis experience.Great Car experience!
by TASsmMO on 06/02/2016Purchasing a car has always been an anxiety-driven experience for me. Fred Gamble and the Jim Ellis family made this the most easy-going and pleasant car purchasing experience I've had. Excellent customer service and very knowledgeable and… professional! Thumbs up!!!Service failed to follow up and did not fix issue
by BrianWo on 05/24/2016Service failed to follow up and did not fix issue. Truck has a few days left for ac warranty and they couldn't figure it out. They never followed up as they said they would. Who know if I'm going to have to pay for the repair soon or not?… Either way, they seem to always be too busy to troubleshoot an issue if it is not straight forward or if they don't get a "code". They make it obvious that they are busy and that their technicians work by the job they fix. Customer should never sense that.Great Service, friendly staff,clean building
by Pagabare1 on 05/20/2016This is the dealership of my choice and will beback again. I feel like I matter there and Im not going to get ripped off. I am so happy I bought my new 2016 Tahoe here.
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About our dealership
Buying a new vehicle should be an exciting time. However many consumers would rather skip today's traditional vehicle buying experience and the potential stress of haggling over price, navigating an unfamiliar sales process and spending hours at the dealership. Unfortunately, this is the buying process for many consumers, but it doesn't have to be.
At Jim Ellis Chevrolet, we put the buying experience in your hands. We can accommodate those that want to visit the dealership, kick the tires and test drive before making a decision OR we can also accommodate those that want to purchase from the comfort of their own home. You can browse inventory, research trade value and even secure financing on your device on your time. We'll even deliver your new vehicle at your convenience without ever having to visit the dealership. Experience a better way to buy your next vehicle.
Jim Ellis Chevrolet- where you can shop, buy and trade your way and always expect the best!
We are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
by Paige Mason on 02/27/2025