Mall of Georgia Ford
Customer Reviews of Mall of Georgia Ford
Review type:
Great Experience
Great Experience
by zimmy20 on 03/04/2025The salesman, sales manager, and finance manager were friendly, professions, and quick to answer the many questions I had. In addition, they made the delivery of the vehicle seamless.Hi, thank you for your kind review; we are happy to pass along your comments to the Mall of Georgia Ford team! Please don't hesitate to reach out if there's anything additional we can do for you.
Mall of GA Ford - Great Buying Experience
by Mall of GA on 02/19/2025Great experience. No pressure and very patient salesperson (Isaiah).Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
worst finance agent evev
by Evens A on 12/31/2024the finance guy that i dealt with at MOG Ford was the worst, i waited for 3 hours to see him when i finally see him he had already get all the paper work ready without me, he tried to give the highest interest rate with my credit score at 8… .Hello Evens, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We would like the chance to talk to you further so please do call us at (678) 552-4334 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Would buy again from Mall of GA
by Hill.jes on 12/22/2024It is easy to say i would buy again from Mall of GA Ford! They delivered what they promised and have followed through with everything. I love my Mach E! Glad we bought it from Mall of GA! Patrick was easy to communicate with the whole… process from test drive to assisting when I had questions after I came home even. The next time we are in the market we will go to Mall of Georgia first!Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
2020 Mercedes E350 purchase
by M Sterling on 12/04/2024updated 12/11/2024Good experience working with Seong. Entire sales process was smooth and quick compared to other dealerships. The check engine light came on during the drive home however, the issue was addressed within 48 hours. Service center manager was… very helpful and accommodating.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Good experience at this dealer
by Robert L. on 11/17/2024Both the sales and finance experiences were no problem...nice folks.Hi Robert, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Mall fo Georgia FORD
by PoEIntruder on 09/20/2024updated 10/01/2024I recently purchased a Bronco Badlands from Mall of Georgia Ford in Buford. Man, what a great experience. I'm not normally a big fan of Ford or their dealerships but this is a whole different experience. Our salesman Seong was incredible.… He was patient while I looked the car over and had all the right answers. He definitely knew what he was talking about. Whole process was smooth and relaxed. He even let me test it on the interstate so I could get a feel for what commuting would feel like. I had a bad experience with a different Ford dealer but Seong and Mall of Georgia Ford has restored Fords reputation for me.Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
GREAT PURCHASE
by Soccer Ron on 09/27/2024Overall great buying experience. They gave me a good price on my trade in and I was in and out within 2hrs. I'll definitely be back.Thank you so much for your kind words! We're thrilled to hear that you had a smooth and efficient buying experience with us. It's great to know that you were happy with the price for your trade-in and that we could get you in and out quickly. We truly appreciate your business and look forward to welcoming you back in the future. If you ever need anything, don't hesitate to reach out. Safe travels and enjoy your new vehicle!
Love my Bronco Sport!!
by Unicycle Amy on 07/19/2024I showed up at the Mall of Georgia Ford Dealership. Derrick was there to assist me in finding the Bronco Sport that I wanted to test drive. They treated me well and answered all of my concerns and questions. Super bunch of people work… here! Kevin Farmer helped me fill out all of the paperwork to finance and purchase the Bronco Sport with great efficiency. And then I was the proud owner of the Bronco Sport. The entire process was about 3 hours which is amazing. If you are looking to buy a cat, please check out the vehicles at this dealership, you won't be disappointed!Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bronco Sports Badlands
by gll bronco on 07/13/2024I contracted to buy my Bronco Sport via phone and drove 150 miles to pick it up. I did this because Mall of Georgia had the car I wanted and gave me a great price; I have bought from them before and trusted the dealership. I now have 1000… miles on the vehicle and I am pleased with my purchase. Also, Bryan is a great salesman.Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!
F-150, Seong Kim, mall of GA ford is excellent
by Myounghoon on 07/06/2024updated 07/12/2024I didn't speak English very well since I came to the U.S. not long ago, but they helped me a lot. If I hadn't met Mr. Seong Kim here, I think I would have purchased a car from a different manufacturer. I liked the car, but the kindness of… the dealer made the experience even better. I will come back again when purchasing my next vehicle. If there are people around you who are interested in purchasing it, you can see it a little faster.Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
New Car Experience
by Marybeth on 07/08/2024It was a pleasure working with Scott Marshall. He made buying my son’s first new car a great experience! I highly recommend Scott and Ford Mall of Georgia who were very accommodating.Hi Marybeth, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Great Purchase Experience
by MOGF puchace on 06/11/2024The purchase experience was great. We live about two and a half hours away so we completed most of the process online. When we got to the dealership we just needed to test drive and do a little paperwork. Everyone was great to work with.Customer service
by Ford1818 on 05/26/2024Purchased a vehicle over 50k used. The initial salesman was okay. I returned with payment and since he wasn’t there I was assisted by another associate. Long story short I drove off with no one offering how to use any of its features. It… would have been nice for someone to take a little time out of their day, even if it wasn’t their sale.Nice
by Juan Barron on 04/09/2024Easy, in and out.Thank you for the positive review! We're thrilled to hear that your experience was quick and efficient. "Easy, in and out" is exactly what we strive for! We're glad we could get you back on the road quickly. Thanks again for choosing us!
This dealership is not for you
by Not a fan on 04/06/2024It was an incredibly aggravating experience if I didn't want the truck I would have told them to I would have not ever done business here they just happen to have a vehicle I wanted the only one this experience should be personal for is the… customer but salesman and finance guy that seems to take everything extremely personal when nothing has to do anything with them other than it's their job terrible experienceThank you for taking the time to leave a review about your recent experience at our dealership. We're sorry to hear that it fell short of your expectations. We understand your frustration and apologize that the interaction with our salespeople felt impersonal. At Mall of Georgia Ford, we strive to create a welcoming and comfortable environment for all our customers, regardless of their initial interest or intended purchase decision. We're glad you ultimately found the truck you were looking for, but we recognize that a positive car-buying experience is about more than just the vehicle itself. We would appreciate the opportunity to learn more about your specific concerns. We hope you'll give us another chance to demonstrate our commitment to customer service. At your earliest convenience, please contact Dragos Teodor at dteodor@mogf.com.
Great service what I needed
by Alex bird on 04/06/2024I have always been a ford fan but have always bought used. This is my first new truck so didn’t know what to expect except the stories you hear from people about car sales man. This was not the case Karar was knowledgeable and took the time… to get me the info I need and the deal I wanted.Thank you for choosing Mall of Georgia Ford for your first new truck purchase! We understand the leap of faith involved in buying new, especially your first new truck. It sounds like Karar did a fantastic job exceeding your expectations and changing your perspective on car salespeople. We're thrilled he was knowledgeable, took the time to understand your needs, and secured the deal you wanted. We'll be sure to pass on your kind words! At Mall of Georgia Ford, we pride ourselves on providing a comfortable and informative car-buying experience, and we're glad Karar embodied that for you. Thanks again for choosing Mall of Georgia Ford!
Quick and efficient
by FordMachE on 04/01/2024It was a quick and efficient experience at Mall of Georgia Ford. We arrived at a deal quickly, and we fixed a date/time to take delivery and we were out very quickly.Great car, excellent place to buy a car!!
by Sjwiley21 on 02/27/2024Amazingly simple, saw the vehicle online. Ad said zero percent financing and 10k off price of new 2023 Mustang Mach E at Ford Mall of Georgia. Got call from dealership Saturday morning 2/24, 9am I was at the dealership by 10am, saw car… received fair trade in price was out the door by 12:15pm with new Mach E premium.Great Experience and all done in under 90 minutes
by Iwannafish on 12/15/2023Knew which vehicle we wanted and Daniel and team made it happen while in Atlanta for the weekend. From dealer prep to finance to out the door and all under 90 minutes. All of that and savings that beat other dealers in a 120-mile radius by… over 20%. Nothing to complain about and I tried hard to come up with something.Happy Customer
by GWWallace on 11/03/2023The sales person I was to meet was busy with another customer, but the other sales person greeted me and there was no wondering where my sales person was since I hadn't met him. The service is quite professional and they are willing to help… you get the car you really want. I so enjoyed the staff and all their help. It was a great experience!!!
Hi, thank you for your kind review; we are happy to pass along your comments to the Mall of Georgia Ford team! Please don't hesitate to reach out if there's anything additional we can do for you.
by Nora Sutter on 03/05/2025