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Customer Reviews of Billy Howell Ford Lincoln

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368 sales reviews
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  • exillent sales staff

    5 out of 5 starsby Richard on 11/03/2020

    the team went above and beyond for me Richard was my sales men And the finance maniger did all he could to sale me the ford ranger very happy

  • Excellent Experience

    5 out of 5 starsby Wendy on 11/03/2020

    Joe Nguyen was very easy to work with and listened to my needs/wants. Also, Ryan and Navid took excellent care of me as well. I will absolutely recommend Billy Howell Ford Lincoln to friends and family in the future!

  • N/a

    5 out of 5 starsby Timothy on 10/05/2020

    Ease and hospitality
    • We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Don't forget to leave your review on our Google page as well by using this link: http://bit.ly/34mUr3S Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Brenda Howell on 10/08/2020


  • Trade In/ Service After The Sale

    5 out of 5 starsby James on 09/28/2020

    The ease of purchasing
    • Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your vehicle purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Don't forget to leave your review on our Google page as well by using this link: http://bit.ly/34mUr3S Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Billy Howell Ford Lincoln on 10/01/2020


  • Best salesman and best dealership in town

    5 out of 5 starsby Michael on 09/23/2020

    Joe was very helpful and efficient and even the owner’s daughter came and thanked us for our purchase
    • Thank you for taking the time to write this review. We are pleased to hear that Joe was able to provide an efficient and overall positive experience. Don't forget to leave your review on our Google page as well by using this link: http://bit.ly/34mUr3S Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Billy Howell Ford Lincoln on 09/25/2020


  • Best new car purchase to date.

    5 out of 5 starsby jengland8 on 09/20/2020

    The fact that the sales manager worked with me to achieve a transaction that was beneficial to both the dealership and myself. Gary was willing to cut to the chase and put a deal together. That combined with a very positive sales interaction with Joe made it easily our best experience buying a car to date.
    • Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Don't forget to leave your review on our Google page as well by using this link: http://bit.ly/34mUr3S Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Billy Howell Ford Lincoln on 09/23/2020


  • Enjoyable experience

    5 out of 5 starsby Lisa on 09/17/2020

    Welcoming, Calm, friendly staff. Not pushy or intimidating
    • We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Don't forget to leave your review on our Google page as well by using this link: http://bit.ly/34mUr3S Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Billy Howell on 09/22/2020

  • Great experience

    5 out of 5 starsby Steven on 09/01/2020

    Salesman Luke did exactly what he said he would. Got me in and out quickly
    • Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Don't forget to leave your review on our Google page as well by using this link: http://bit.ly/34mUr3S Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Billy Howell Ford Lincoln on 09/04/2020

  • Recent 2020 Ford Explorer Purchase

    5 out of 5 starsby Travis on 08/18/2020

    Joe was a great and personable salesperson and he and the finance team made the paperwork a breeze.
    • Thank you for leaving us this review, Travis. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Brenda Howell on 08/21/2020

  • Above and Beyond

    5 out of 5 starsby Margueriete on 08/16/2020

    Jose was very caring and helpful. Everyone at the dealership did everything they could to help us get a car.
    • Margueriete, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Jose went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Billy Howell Ford Lincoln on 08/19/2020

  • Great Experience!

    5 out of 5 starsby Lori on 08/14/2020

    Rick Brown has been the most responsive and offered the best customer service I have ever experienced.
    • Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Rick and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Billy Howell Ford Lincoln on 08/19/2020

  • Great Dealership! The team did an exceptional job.

    5 out of 5 starsby Thomas on 08/13/2020

    Very friendly, knowledgeable and not pushy.
    • Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Billy Howell Ford Lincoln on 08/18/2020

  • THE BEST PLACE TO BY A CAR!

    5 out of 5 starsby Regina on 08/08/2020

    It was a fantastic experience. Mickey did an awesome job at getting me into a wonderful new car.
    • Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Billy Howell Ford Lincoln on 08/12/2020

  • Great experience

    5 out of 5 starsby David on 07/22/2020

    Pleasant staff; listened to what we wanted and liked; no pressure; kind; helpful; respectful; We especially enjoyed working with Joseph Nguyen, who was the best!
    • We appreciate the kind words, David. We look forward to seeing you again in the future! Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Billy Howell Ford Lincoln on 07/27/2020

  • BH Lincoln Rocks

    5 out of 5 starsby David on 06/30/2020

    Luke Stafford and Wendy were hassle free - didn’t have to haggle on price - told them what we wanted and they delivered.
    • Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Billy Howell Ford Lincoln on 07/01/2020

  • Fantastic Dealership

    5 out of 5 starsby Andrew on 06/26/2020

    Billy Howell Ford has a great staff. Everyone at the dealership is nice and all are very helpful. Bruce Castleberry is a great salesman. Jeff Stevens in service is great too!
    • Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We would appreciate if you left a review on Google with the following link as well. We look forward to seeing you back again in the future. Take care! http://bit.ly/34mUr3S Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Billy Howell Ford Lincoln on 06/30/2020

  • Billy Howell Ford

    4 out of 5 starsby David on 06/03/2020

    Selection of trucks and salesman Rick Brown.
    • Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive need that you might have. Until then, take care! Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Billy Howell Ford Lincoln on 06/06/2020

  • F250

    5 out of 5 starsby Daniel on 05/27/2020
    updated 06/02/2020

    Great experience. Joseph was really friendly and helpful.
    • Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Billy Howell Ford Lincoln on 06/06/2020

  • Used Car Purchase

    5 out of 5 starsby Donny on 05/31/2020

    All aspects ran smoothly.
    • Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Billy Howell Ford Lincoln on 06/06/2020

  • 2020 F150

    5 out of 5 starsby Daniel on 05/21/2020
    updated 05/29/2020

    Entire staff was friendly and motivated to sell us this vehicle. Second new vehicle purchased here. Hopefully not the last.
    • Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Billy Howell Ford Lincoln on 06/06/2020

  • Great Experience

    5 out of 5 starsby Tim on 05/27/2020

    The friendly people and inviting atmosphere.
    • We appreciate your marvelous feedback, Tim. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Brenda Howell on 05/29/2020


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