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Customer Reviews of Billy Howell Ford Lincoln

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368 sales reviews
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  • Billy Howell Ford - My Preferred Ford Dealer!

    5 out of 5 starsby William on 01/15/2020

    The sales team at Billy Howell Ford worked tirelessly to help me find and purchase a new truck. This is the third F-150 I've bought from this dealership. I can't recommend them highly enough.
    • William, it was a pleasure to read about your thrid car-buying experience at Billy Howell Ford Lincoln. Congratulations on your F-150! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! It would also be appreciated if you could also leave a review using the following link. http://bit.ly/34mUr3S Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Billy Howell Ford Lincoln on 01/23/2020


  • Immediate problems with vehicle

    4 out of 5 starsby John on 01/16/2020

    Great sales support
    • We are so glad to read that you had such a positive experience at our dealership! It would be appreciated if you could also leave a review using the following link. We can't wait to see you again soon. http://bit.ly/34mUr3S Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Billy Howell Ford Lincoln on 01/23/2020


  • Third car purchase from Billy Howell

    5 out of 5 starsby Ray on 01/15/2020

    Physical atmosphere, friendly folks, even the ones that weren't directly involved in my purchase, no hard sales approach.
    • We are so glad to read that you had such a positive experience at our dealership! It would be appreciated if you could also leave a review using the following link. We can't wait to see you again soon. http://bit.ly/34mUr3S Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Billy Howell Ford Lincoln on 01/16/2020


  • Less Pain, less wasted time

    5 out of 5 starsby Reg on 12/29/2019
    updated 01/06/2020

    The auto shopping experience can be time consuming and painful. I saved a lot of time and pain by buying at Billy Howell Ford. Thanks to GI Joe and his support team.
    • We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Billy Howell Ford Lincoln on 01/06/2020


  • Very happy with my purchase

    5 out of 5 starsby Matthew on 01/03/2020

    I truly enjoyed my visit the honesty of the salesman about my trade a.m. when I was given more money then I was expecting,
    • Matthew, thank you for the feedback! We are happy to hear about your positive experience at Billy Howell Ford Lincoln, and we are grateful you chose us for your automotive needs. It would be appreciated if you could also leave a review on Google using the following linkWe look forward to working with you again in the future! http://bit.ly/34mUr3S Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Billy Howell Ford Lincoln on 01/06/2020


  • Joseph Nguyen for the Win

    5 out of 5 starsby Brandon on 01/01/2020

    Joseph Nguyen worked hard to help me get the truck I wanted, which happened to be at a nearby dealership and not on the Billy Howell lot. Very positive experience!
    • We are so glad to read that you had such a positive experience at our dealership!It would be appreciated if you could also leave a review on Google using the following link. We can't wait to see you again soon. http://bit.ly/34mUr3S Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Billy Howell Ford Lincoln on 01/06/2020


  • Satisfied Customer! Ask for Rick Brown!

    5 out of 5 starsby Jodi on 01/01/2020

    The salesman and manager really took their time to work with us. Also, you the LSU and Oklahoma game was on the TV in the waiting area which was a nice touch! Go LSU!
    • We are so glad to read that you had such a positive experience at our dealership! It would be appreciated if you could also leave a review on Google using the following link.We can't wait to see you again soon. http://bit.ly/34mUr3S Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Billy Howell Ford Lincoln on 01/06/2020

  • Billy Howell

    5 out of 5 starsby Brian on 12/18/2019
    updated 12/26/2019

    Quick no hassle and very knowledgeable. Luke was a phenomenal representative of the dealer and factory brand. Great buying experience
    • Brain, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Billy Howell Ford Lincoln on 12/29/2019

  • Love Billy Howell Ford

    5 out of 5 starsby Vickie on 12/19/2019

    Jose, was great I explained my situation and he took me straight to the SUV I needed great employ very welcoming.
    • Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Jose and our team were helpful during your visit and that you love your new SUV. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Billy Howell Ford Lincoln on 12/29/2019

  • Experience was amazing

    5 out of 5 starsby Alexander on 12/11/2019

    The salesman mr Nguyen was amazing he got what I wanted to a t. If it wasnt for him I wouldn't have bought from Howell ford. I was treated with respect courtesy and understanding so I was helped out alot and i appreciate it.
    • Alexander, thank you for the feedback! We are happy to hear about your positive experience at Billy Howell Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Please feel free to leave a review over on our Google page: http://bit.ly/36wG0Mh Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Brenda Howell on 12/11/2019

  • Great & Easy Experience

    5 out of 5 starsby Carlos on 12/05/2019
    updated 12/11/2019

    Mickey was great to work with, Ryan explained options and found a way to make deal work.
    • Thank you for the great review, Carlos. Please come visit us if you need anything else, be it service or sales. Please feel free to leave a review over on our Google page: http://bit.ly/2YGdKUp Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Brenda Howell on 12/11/2019

  • Great Experience at Billy Howell Ford!

    5 out of 5 starsby Andrew on 12/04/2019
    updated 12/11/2019

    No pressure. Polite and Non-pushy sales team. Mickey was great and so was Navid when we sealed the deal.
    • We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Please feel free to leave a review over on our Google page: http://bit.ly/2YGdKUp Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Brenda Howell on 12/11/2019

  • Great service! Highly recommend Billy Howell Ford!!!

    5 out of 5 starsby Curtis on 12/03/2019
    updated 12/11/2019

    My salesman Joseph Nguyen worked very hard to make the deal and make me happy. He went above and beyond !
    • Thank you for your great review, Curtis! We're glad to have Joseph on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Please feel free to leave a review over on our Google page: http://bit.ly/2YGdKUp. Take care! Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Brenda Howell on 12/11/2019

  • Fantastic Experience

    5 out of 5 starsby Michael on 12/04/2019

    During my initial test drive of the mustang GT and explorer ST, the salesperson Jose Duran listened to me and did not pressure me, instead he offered sound advise and things to think about. On my return visit the next day as I was looking to purchase the mustang GT, Joseph Nguyen was very professional and too listened to me and did not pressure me. He explained every step of the process and was very helpful and friendly. Even though Joseph Nguyen is relatively new to Bill Howell, I believe he will do very well in forging long term customer relationships.
    • We really appreciate your feedback, Michael. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Please feel free to leave a review over on our Google page: http://bit.ly/33XquHD Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Brenda Howell on 12/05/2019

  • Thank you Paul

    5 out of 5 starsby Richard on 12/03/2019

    Paul was great, I came in Wednesday evening before Thanksgiving and he spent the right amount of time with me with zero pressure. I knew after meeting him that I would enjoy working with him and needed a couple of days to sleep on it before making any decisions and he seemed totally fine with it. If pressured, I would likely have walked out and gone elsewhere like I did at the Toyota dealership earlier the same day.
    • Richard, thank you for the feedback! We are happy to hear about your positive experience at Billy Howell Ford Lincoln, and we are grateful you chose us for your automotive needs. Please feel free to leave a review over on our Google page: http://bit.ly/36644FA. We look forward to working with you again in the future! Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Brenda Howell on 12/04/2019

  • Austin - Customer Review

    5 out of 5 starsby Austin on 12/03/2019

    Randy and Joe Cintron were great! Couldn't have asked for better customer service. Feel like a member of the family.
    • Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Please feel free to leave a review for us over on our Google page: http://bit.ly/36644FA. Let us know if we can assist you again! Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Brenda Howell on 12/04/2019

  • Love my "new" used truck.

    5 out of 5 starsby J on 12/02/2019

    Rick and Joseph were very helpful in my selection of the used truck I purchased.
    • Thank you for leaving us this great review! We are very happy to hear that Rick and Joseph could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Please feel free to leave review over on our Google page: http://bit.ly/36644FA. Take care! Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Brenda Howell on 12/04/2019

  • SUPERB Service and SALES - 110% satisfied

    5 out of 5 starsby Nan on 11/27/2019

    Excellent quality service from the time I called to the time I arrived. Jim Mee (( spelling) took lots of time explaining everything from sales to specs on my vehicle. The Finance guy was super informative and easy to work with. I will definitely use Billy Howell for all my auto needs.
    • We really appreciate your feedback, Nan. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Please feel free to also leave a review over on our Google page: http://bit.ly/2DzDBnz Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Brenda Howell on 12/02/2019

  • Nice team and sales representative to work with.

    5 out of 5 starsby Mark on 11/09/2019

    Easy to work with and not pushy at all. The team at the dealership was friendly and welcoming.
    • We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Brenda Howell on 11/11/2019

  • Great Service Experience

    5 out of 5 starsby Billy Bob on 11/01/2019
    updated 11/08/2019

    Went to Billy's for some recent service and had a pleasurable experience. Thanks to Richard for the help.
    • We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Please feel free to let us know more about your experience over on our Google page. Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Brenda Howell on 11/11/2019

  • Joe and Gary were awesome!

    5 out of 5 starsby Mark on 11/07/2019

    Joe and Gary were awesome excellent guys and worked with me to make sure I was completely satisfied thru pre and post sales processs.
    • Thank you for the great review, Mark. Please come visit us if you need anything else, be it service or sales. We would like to also hear your feedback over on our Google page. Thanks! Sincerely, Brenda Howell - bhowelllaye@howellford.com

      by Brenda Howell on 11/11/2019


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