Billy Howell Ford Lincoln
Customer Reviews of Billy Howell Ford Lincoln
Review type:
Awesome Experience!
by Angela on 06/01/2019Randy was great with answering questions and very personable!Outstanding Service
by Charles on 06/01/2019Good professional team service on all aspects of new vehicle Ford Edge ST ownership and safe driving.Charles, we appreciate your kind words about our service team. Thank you for choosing Billy Howell Ford Lincoln for your vehicle needs. Sincerely, Brenda Howell - bhowelllaye@howellford.com
Another Great Experience
by Garland on 06/01/2019I always work with Brenda and I always have a great experience. She's truly wonderful. Dudley is also great to deal with. He makes the worst part of buying a car very tolerable.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Brenda Howell - bhowelllaye@howellford.com
Great Salesman!
by Karl on 05/19/2019updated 05/28/2019My salesperson, Luke Stafford, was awesome. He was extremely knowledgeable about all the different F150 packages and he steered me to the perfect vehicle. He did a great job. I can't thank him enough for making this purchase so pleasant.… I have bought many cars in my life and this was by far the best experience I have ever had.Excellent Customer Service
by Crystal on 05/11/2019updated 05/17/2019It was a smooth and easy process from beginning to end. We specifically came here because Billy Howell Ford supports West Football, so we wanted to support Billy Howell FordWe're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Brenda Howell - bhowelllaye@howellford.com
Salesman Luke S! See him!
by MC on 05/11/2019Our salesman, Luke S, was such a pleasure to work with. He went out of his way to find the perfect vehicle for me. He listened to what I liked and did not like, and immediately notified me when he felt the perfect truck was in. Very… attentative and not pushy at all. He made the usually uncomfortable car shopping business, very comfortable. I would recommend my friends to see him specifically.Thank you so much for this lovely review! Luke is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Brenda Howell - bhowelllaye@howellford.com
Simply Awesome!
by Chazz on 05/09/2019The team at Billy Howell Ford was very professional and the sales process was very straight forward. I have purchased many vehicles and this experience was by far the best to date. There was zero pressure and I was treated with the utmost… respect. Everyone was very courteous. I will return for my next vehicle purchase and I'll let my friends know how awesome the team at Billy Howell Ford is.Thank you so much for leaving this awesome review of our dealership. It’s delightful to know that we were able to provide you with the best vehicle purchasing experience you’ve ever had! If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely, Brenda Howell - bhowelllaye@howellford.com
WOW
by Byron on 05/02/2019updated 05/09/2019Dedication to the customer and family wow no one will ever work as hard as this crew to make everything perfect no matter how long it takes. They will not just get tired and shove you a rate they will make sure you get something good. And… worth itByron, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Brenda Howell - bhowelllaye@howellford.com
Great Experience
by Rebecca on 04/27/2019updated 05/03/2019Jim and the GM were very easy to work with, there was no pressure or hagglingIt is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Billy Howell Ford Lincoln. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, Brenda Howell - bhowelllaye@howellford.com
2019 F 150
by Thomas on 04/20/2019Robert was so professional and knowledgeable of products. He assisted us in every way possible to find exactly what we were looking for. Dudley in finance was also very professional and assisted us in getting a really good finance rate,… gave us all our options so we could make an informed decision. Not sure what else we can say, you have two very good employees with these two gentlemen. It was a great experience.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Brenda Howell - bhowelllaye@howellford.com
Great Team
by James on 04/11/2019Very efficient Team, not a high pressure team - Sales and Finance team Introduction to OwnerJames, thank you for the feedback! We are happy to hear about your positive experience at Billy Howell Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Brenda Howell - bhowelllaye@howellford.com
Very satisfied customer
by Anthony on 04/11/2019Friendly, courteous knowledgeable the makings of a great dealershipWe appreciate the kind words, Anthony. We look forward to seeing you again in the future! Sincerely, Brenda Howell - bhowelllaye@howellford.com
As good as they come
by Jerry on 04/10/2019Negotiations were fast and easy...Jerry, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Brenda Howell - bhowelllaye@howellford.com
Billy Howell
by Richard on 04/09/2019It was easy to order and purchaseWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Brenda Howell - bhowelllaye@howellford.com
Best New Vehicle purchase experience ever!
by Mark on 04/03/2019updated 04/08/2019Sales persons Joe and Luke were very helpful no pressure approach.Billy Howell Ford Review
by Fred on 04/05/2019Randy did an incredibly great job in educating us, describing the process, and helping us make good decisions.Hello Fred and thank you for your kind words! Randy is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you in the future! Sincerely, Brenda Howell - bhowelllaye@howellford.com
Great Experience
by Rhonda on 03/27/2019updated 04/01/2019We traded a suv in. We were in and out of the dealership quick. It’s a family atmosphere, very welcoming and knowledgeable sales people.Rhonda, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Brenda Howell - bhowelllaye@howellford.com
2019 Ford Ranger
by Douglas on 03/27/2019Working with Luke was a pleasure. Process was very fast and smoothWe're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Brenda Howell - bhowelllaye@howellford.com
Member of the Family
by M_Taylor on 03/22/2019From the moment we walked in the door to meet with Doug Bollinger, we felt like family. We already knew what we wanted and he was there from the time we placed the order to delivery. Everyone was friendly and made our buying experience… personable.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Brenda Howell - bhowelllaye@howellford.com
I found my truck, I'm a very happy customer!
by Duane on 03/10/2019I was looking for a specific truck and Jim Mee was very helpful in locating the exact truck I wanted and notified me promptly as soon as it became physically available at the Billy Howell Ford Lincoln dealership.Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Billy Howell Ford Lincoln. Congratulations on the new truck! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, Brenda Howell - bhowelllaye@howellford.com
Jane R. And Robert R.
by Jane on 02/28/2019updated 03/06/2019Everyone was friendly to talk to and listened for the best results. The best thing was the way they treat you like a family member. They were able to get things done very quick and with great ease.There was no feeling of pressure to buy.I… was able to to tell them exactly what I needed and what I could afford. The best part was I could talk about my car wreck. The financial person allowed me to talk about it with him and listened with great concern about what I was talking about the car wreck and great built Ford Edge car safety features that were able to safe my life at 70 miles an hour in to a guard railing on I-75. I was able to walk away with minor injuries and living to talk about it with people today. Thank you, Robert Real
Ford F-150
Ford Explorer
Ford F-250 Super Duty
Thank you for taking the time to write this review. We are pleased to hear that Randy was able to provide an efficient and overall positive experience. Sincerely, Brenda Howell - bhowelllaye@howellford.com
by Brenda Howell on 06/06/2019