Billy Howell Ford Lincoln
Customer Reviews of Billy Howell Ford Lincoln
Review type:
2018 Expedition
by Myron on 11/30/2018Very personable and accommodating.Billy Howell Ford-Lincoln-Mercury MKC Lease
by Timothy on 11/28/2018Stephen Freeman was our sales guy, and did a great job listening and helping us find exactly what I was looking for. We test drove three totally different vehicles, and after finding the right fit worked hard to make the deal happen. Hats… off to the GM Gary LaDue. Great team!Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Stephen and the rest of the Billy Howell Ford Lincoln team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Brenda Howell - bhowelllaye@howellford.com
Buyer
by Susan on 11/16/2018updated 11/27/2018Courteous knowledgeable willing to work with me.Satisfied
by Robert on 11/21/2018No high pressure salesmen fighting for your business. Everyone was nice and courteous.Easy to deal with. Customer comes first.We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Brenda Howell - bhowelllaye@howellford.com
Thank you, Billy Howell Ford/Lincoln
by Alice on 11/17/2018The sales staff (Brenda Hobby), finance officer (Dudley), and service department (Mike) are all wonderful. I am delighted that you found the car of my dreams and got me in it!Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, Brenda Howell - bhowelllaye@howellford.com
Had a pleasant experience
by Sellathurai on 11/06/2018updated 11/16/2018Friendly and courteous staffCar buying
by Louise on 11/14/2018Very personable staff, overall great car buying experience! Our sales person Doug was extremely helpful! They were respectful of our family’s time which is so nice in this businessSimply The BEST!
by Phillip on 11/02/2018updated 11/09/2018The entire experience far exceeded my expectations! It all started with Billy Howell's Fish Commercials during the Holiday seasons over the last few years. It made me want to give the dealership a try....and Wow what a Blessing they were… to me. Then I move on to my Salesman Mickey. Everything from his vast experience to his approach to me was quite remarkable. I didn't feel like I was being sold anything rather giving me valuable information to make the right choice. I've never owned a Ford nor even a Truck. With that said my visit to Billy Howell proved to be the "Best" auto buying experience I've ever had throughout my car buying years. "Thank You" seems inadequate to even begin to show my appreciation. I look forward to an ongoing relationship with the Team at Billy Howell! Dudley in Finance sealed the deal! Wow what a guy! Thank you again to all for making this experience the Car Buying experience of a Lifetime!Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and itâs encouraging to know Mickey was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Brenda Howell - bhowelllaye@howellford.com
Superb Experience
by Carmen on 10/31/2018updated 11/08/2018Ryan and Luke made this process as seamless as possible. In my 30 years of buying and selling cars, it was the most superb car buying experience I’ve had!Carmen, congratulations on your new purchase! It's wonderful to know you feel confident in your decision to choose Billy Howell Ford Lincoln as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Sincerely, Brenda Howell - bhowelllaye@howellford.com
Excellent Dealership
by Carolyn on 10/30/2018updated 11/08/2018Friendly sales associates, fast buying experience, homey atmosphereWe appreciate the kind words, Carolyn. We look forward to seeing you again in the future! Sincerely, Brenda Howell - bhowelllaye@howellford.com
My experience buying a new car
by Susan on 10/24/2018updated 11/05/2018Friendly an helpful. They should me what I wanted to see not what they had to sellSusan, we are so glad we could take care of all of your needs at Billy Howell Ford Lincoln. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Brenda Howell - bhowelllaye@howellford.com
Amazing Ford!!
by Gary on 10/31/2018It was ez and fast.Thank you for the great review, Gary. Please come visit us if you need anything else, be it service or sales. Sincerely, Brenda Howell - bhowelllaye@howellford.com
All went well.
by Michael on 10/24/2018All went well. Zeb was patient about my fears of new technologies.Thank you so much for your feedback, Michael. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Billy Howell Ford Lincoln. Please let us know if we can ever help you in the future. Sincerely, Brenda Howell - bhowelllaye@howellford.com
Recent purchase
by Dave_Sanek on 10/18/2018The easy of the transaction and the welcoming attitude of Brenda Hobby. She was fantastic and this purchase was the fastest I have ever experienced in a dealership. Even Finance was easy.Thank you so much for taking the time to share your kind words about your experience at our dealership! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything â be it sales or service! Regards, Brenda Howell - bhowelllaye@howellford.com
Above and beyond...
by Russell on 10/16/2018Great price, terrific service. Easily the best car buying experience I’ve ever had.Thank you so much for your review, Russell! Congratulations on your purchase! I'm ecstatic to hear that our team made your experience the best you've ever had! It's what we work hard to do for all of our customers as well as ensuring their satisfaction. Please know that your business is appreciated and we look forward to working with you again in the future! Sincerely, Brenda Howell - bhowelllaye@howellford.com
Honest and Humbled Dealership
by Bradley on 10/09/2018The sales associate, Mickey Kennedy has always treated us with the utmost respect and honesty. Mickey and Dan, the finance manager have been nothing but courteous and professional and always thank us for being a Billy Howell Ford customer.… They are a big part of our continued loyalty to Billy Howell Ford.Bradley, thank you for your loyalty to our dealership and for taking the time to write this review. Mickey and Danâs sales excellence is always consistent, and Iâm glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Brenda Howell - bhowelllaye@howellford.com
Billy Howell FORD # 1!
by Stanley on 09/24/2018updated 10/05/2018Down home atmosphere , felt like visiting family.Doug couldn't have treated me better. Best car buying experience ever.Purchase
by Michael on 09/28/2018Everyone was pleasant and knew what had to be done and when. The whole purchase experience was exceptional.Michael, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Brenda Howell - bhowelllaye@howellford.com
Great Experience!
by Tom_P on 09/27/2018Personal attention of our Salesperson StevenThank you for this amazing review! We really appreciate your business. Sincerely, Brenda Howell - bhowelllaye@howellford.com
Top notch
by Steven on 09/25/2018Randy took incredible care of me. Made it the best car buying experienceThank you for the great review, Steven. Please come visit us if you need anything else, be it service or sales. Regards, Brenda Howell - bhowelllaye@howellford.com
Great experience
by Glenn on 09/19/2018Very professional sales by both Zeb and GM Gary. Dan in finance was amazing, with great knowledge and very helpful.We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know! Regards, Brenda Howell - bhowelllaye@howellford.com
Ford F-150
Ford Explorer
Ford F-250 Super Duty
Thank you for taking the time to write about your experience with us, Myron! At Billy Howell Ford Lincoln, we work very hard to provide each of our customers with a personalized and hassle-free experience. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Brenda Howell - bhowelllaye@howellford.com
by dealerreply on 12/03/2018