Customer Reviews of Gwinnett Place Honda
Review type:
Great Car Buying Experience
Service on Honda Accord 2008
by chanman778 on 10/04/2013updated 04/28/2025I met Kam, the service manager, and he was a great help. He got my car in and out quickly, and my car service on my car was performed at a high quality.We are so sorry for the delayed response. Your review was not showing on our review page until now. Thank you for your feedback.
happy
by baeksoo12 on 06/09/2014updated 04/28/2025I just bought my very first car from these guys this weekend and they made the whole process very easy and enjoyable. I traded in my old 2004 Honda Civic for a 2014 Accord EX-L. My salesman Joseph S. was so helpful and very knowledgeable.… He answered all my questions politely and showed me all of the cool features of the car. I would recommend Joseph to anyone who's looking to buy a Honda. The finance managers were also very helpful and guided me step by step through the whole process. This being my first time buying a car, I was pretty clueless but they got me everything I needed. I got a good deal and a good rate. I couldn't be happier with my purchase!We are so sorry for the delayed response. Your review was not showing on our review page until now. Thank you for your feedback.
Close but no cigar
by emailonly on 01/20/2014updated 04/28/2025I got a very good email quote after my first contact with this dealer, but they would not negotiate beyond that via email, even after I explained I was only going to visit one dealer who gave me the best quote. They would have had my… business if they had given me the information I request.Thank you for your feedback regarding your experience with our dealership. We strive for 100% customer satisfaction and I would like to discuss this situation further with you. If you could please call me at 678-957-5005 at your earliest convenience, I would very much appreciate it. Thank you for your time. -Kristian Gjessing, New Car Desk Manager
7 Hondas later
by hlk62 on 08/25/2012updated 04/28/2025I have been driving Hondas for 10+ years and bought 7 Hondas from Gwinnett Place Honda. They have the friendliest, most professional employees and also the most options for every type of Honda that you can choose from. They have never not… had the exact car that I wanted. I just got a new white Accord V6 and it was another easy, stress-free experience.Thank you so much for this wonderful review! We are so happy you have continued to purchase your Hondas from us! We are so glad you had another easy, stree-free experience. We truly appreciate all of your business and look forward to your next visit! -Grace Kwon, Digital Marketing Manager at Gwinnett Place Honda
New CR-V
by hondagirl17 on 11/16/2012updated 04/28/2025This was my first time buying a car on my own and it could not have been easier! My salesman Bruce R. was extremely helpful, knowledgeable and not pushy. He helped me pick the perfect car for me and I could not be happier! Sam was my… finance guy and he was equally helpful and wonderful to work with. I would recommend all my friends and family here if they are looking for a pain free, stress free, easy, quick car buying experience!Congratulations on your first car purchase on your own! That is very exciting and we are so glad you chose Gwinnett Place Honda to purchase your car! We hope you are still loving your new CR-V and we look forward to serving you again in the future! -Grace Kwon, Digital Marketing Manager
good price
by sharon63 on 04/02/2013updated 04/28/2025got a great internet price at least 2k below msrp. bought a 2013 honda civic. only problem was the wait time. we were there for 4.5 hrs. it was a holiday weekend though and we ended up seeing 4 people before leavingSharon-thank you for this great review and thank you for choosing Gwinnett Place Honda to purchase your new 2013 Civic! We hope you are enjoying your car! We appreciate your business and look forward to your next visit! -Grace Kwon, Digital Marketing Manager
Outstanding Dealer / Outstanding Automobile
by SAVCPA on 09/18/2013updated 04/28/2025A co-worker referred me to Gwinnett Place Honda. Joseph S., sales consultant, did an outstanding job in the demo of two 2013 Honda Accords and features that I wanted. We then met with David K. after my 2011 Ford Fusion was appraised. David… gave me an excellent price on the Accord but the trade-in was below my initial expectations. Although impressed with the dealership, I felt that I needed to contact other dealers to determine if I could get a better deal. Though the internet, emails, calls and visiting other dealerships I decided that I wanted to do business with Gwinnett Place Honda if at all possible. Joseph and David were very professional - the kind of people I like to do business with. I contacted Joseph and told him how much I wanted for my trade-in. Joseph gave me a value that was greater than that offered by other dealers which I accepted. In an hour I was at the dealership to sign the papers and drive away wth a 2013 Honda Accord EX-L V6. I am very happy with my Accord and the professional, courteous sales team.We are so sorry for the delayed response. Your review was not showing on our review page until now. Thank you for your feedback.
Bring a wheel barrow of money!
by retiredjoe on 05/21/2013updated 04/28/2025Wow it is amazing what they want to do to "service" your vehicle and the cost. You can easily spend $1,000 per visit getting everything they "recommend". Yes, my brakes pads needed replacing but in another 20,000 miles! $100.00 for an… interior cabin air filter? I bought one on the internet for $9.80 and did it myself! They do have great people, very nice, polite, etc... but bring a boat load of cash! This dealer seems to think the Honda Fit owners really own a BMW 7 series and have no concerns for money and especially no concern for value.Thank you for taking the time to give us some feedback regarding your experience. We see that you're happy with all aspects of the service department except for pricing. If you have some time, please give me a call so we can discuss further into details. My phone number is 678-957-5064. Thank you. -Kam Cheung, Service Manager at Gwinnett Place Honda
Rip off dealer add ons
by hkwok123 on 04/15/2014updated 04/28/2025I bought my 2007 Honda Fit from Gwinnett Place Honda in 2006. I am still driving my car and am still happy with the product. The buying experience was not so great. This was partly my fault as I was not planning on buying the Honda, but the… dealership was on the way to my planned destination. The 2007 Honda fit was a new to the US model back then, so I pretty much paid full price. The problem was the $500 protection package that I later found out was nothing more than a wax job. I was really pissed and emailed the dealer the following days. I think my complaints reached a manger and in the end I got $200 of my $500 wax job money back. Fool me once Forward 8 years later, I was shopping for a new car for my wife and the Honda CRV was a potential buy. Gwinnett Place Honda was next to the Subaru dealership that I just was at, so let's have a look. Long story short, Gwinnett Place Honda was doing the same dealer installer option crap they were doing 8 years ago. Instead of $500 wax jobs, now they have $200 pin stripping, $200 3M clear door tape and $100 wheel locking nuts. We eventually bought a Subaru Forrester. I was at two VW dealerships, three Subaru dealerships, but ONLY Gwinnett Place Honda had these types of dealer rip off add on. They are a huge dealership, maybe biggest in GA. I can't imagine the type of money they make on these type of rip off mark ups. I know people don't have to get ripped off. Just walk out and find a dealership that has some type of integrity.We sincerely appreciate your feedback and would like an opportunity to address your concerns. Please contact me directly at 678-957-5005. -Kristian Gjessing, New Car Manager
Just refuse to pay for any dealer add ons!
Many folks, all did well.
by doitrightonce on 12/14/2013updated 04/28/2025Hadn't expected to buy a car on the spot - had convinced her to try several of the upscale makes, as we were handing off our old ('01) Lexus. We were VERY lucky, methinks, to have stumbled into the internet sales folks when we wandered in.… They were very up front with prices. They did have to bring the car in from another dealer - as big as they are, they didn't have the one she really wanted (with nav and the right color), so I opened up the buying service stuff and lo and behold, they had indeed given us the price the services said we should get. So, bottom line is that the dealership experience was fantastic. In addition to the internet sales and manager guys, we were handed off to someone who explained the manuals (sales training, I hope, she was great) and the finance guy (their money was cheaper than the credit union); they were great. The finance guy was the highest pressure, but not ugly about it. All in all, this must be a very well run shop.Thank you so much for this fantastic review! We are so glad you gave our dealership a chance and got a car and deal you were happy with! We truly appreciate this positive feedback and your business and look forward to serving you again in the future! -Grace Kwon, Digital Marketing Manager at Gwinnett Place Honda, 678-957-5071
Great Experience
by jbaek1 on 03/13/2014updated 04/28/2025Before I had gotten to Gwinett Place Honda, I was really stressed out about the whole "car buying experience", but Joseph S., my salesman, took a lot of that burden away. He was friendly and patient, answering all of my questions as a first… time car buyer. He was there every step of the process, clearly explaining points that I didn't initially understand. I highly recommend Gwinnett Place Honda and Joseph, and I will definitely return to buy my next car.We are so sorry for the delayed response. Your review was not showing on our review page until now. Thank you for your feedback.
Buyer Beware
by timd7 on 02/16/2012updated 04/28/2025You will pay sticker plus your right arm and then they will steal your wallet. Please avoid this dealership at all costs.On behalf of Gwinnett Place Honda, I apologize you feel this way. However we strive to be very competitive in the market place as we are one of the top Honda dealers in the southeast. In the future please contact me directly, Grace Kwon at 67-957-5071. Again we apologize, and look forward to assisting you in your automotive needs.
A waste of time!
by avoncannon on 01/30/2012updated 04/28/2025A WASTE OF TIME!!! My wife and I went to GPH looking for a very specific used car. Challenging I know, but we were completely upfront with our salesperson as soon as a arrived. They did not have the car we were looking for but had one very… close so we agreed to look at it which was our second mistake, the first being walking into their dealership. The salesperson, Mansoor, was condescending to my wife whenever she asked questions about the car. Once we got back from our test drive we agreed to see what the deal would look like. After waiting for about 30 minutes they came back with a deal that was so far from what we were looking for that we tried to walk out. They would not let us leave as they still had our keys to our trade-in. After going back and forth with the salesperson and the manager we finally got the point across that the deal would not work for us, or so I thought. We got our keys and started to get back into our car to leave and the manager came out to stop me and asked if I would come back in so that his boss could look at the numbers. I got out of there as fast as I could. Dont waste your time here, their prices are too high and they are way too pushy. Exactly what you dont want in a dealership!On behalf of Gwinnett Place Honda, we apologize for your experience here at the dealership. Please feel free to contact me, Grace Kwon at 678-957-5071. We would love the opportunity to earn your business once again.
This dealership is awesome!!
by agrauso on 04/28/2014updated 04/28/2025This weekend I was amazed with my car buying experience at Gwinnett Place Honda. My salesman Bruce R. went above and beyond making me feel so comfortable and not pressuring me. His manager Chad M. even stepped in to help get me to a rate I… could afford. That is what I call going above and beyond.Even though the Jeep I wanted was at an amazing price I dont have the best credit so when the interest rate was high I was not surprised. I was however surprised when both Bruce and Chad understood my concerns. They did not pressure me to make a decision but instead they kept working with me and for me going through different options until we found one where I felt 100% comfortable. I bought my 2010 Jeep Wrangler on Saturday and can honestly say it was a stress free and truly enjoyable experience.The experience was concluded with the Finance manager Robert T. who again did not pressure me into any extras but fully explained my options and what would be in my best interest. These three guys made me feel like they cared about me and my needs. I highly recommend that anyone in the market for a car go to Gwinnett Place Honda. They really do make you feel like family.We are so sorry for the delayed response. Your review was not showing on our review page until now. Thank you for your feedback.
Love Gwinnett Place Honda
by mvela1 on 11/16/2012updated 04/28/2025The service at Gwinett Place Honda was wonderful. Shaun did great at getting my car in and out of the shop as he promised me. He listen to what I had to say and was able to explain to me exactly what was going on with me car in terms that I… understood. I was shuttled to the mall and was pick up at the time promised. I would defintely reccomend Gwinnett Place Honda Service to my friends and family.Thank you so much for this awesome review! We are so happy you were pleased with Shaun while getting your car serviced. Thank you for the recommendation! We truly appreciate your business and look forward to your next visit! -Grace Kwon, Digital Marketing Manager at Gwinnett Place Honda
A good experience
by mrmyself on 05/28/2011updated 04/28/2025I purchased my Odyssey from Katt Sutherland at Gwinnett Place Honda. I went one day and looked at the Odyssey. Two weeks later I was ready to buy. I e-mailed and received a quote back. I went to the dealer and then purchased. Katt did a… great job educating me about the van. They provided me multiple finance option, and they met the rate of my credit union. If I need to purchase another vehicle, I would definitely go back to Gwinnett Place Honda.We are so sorry for the delayed response. Your review was was not showing on our review page until now. Thank you for your feedback.
sales games
by m1m2 on 04/02/2011updated 04/28/2025Unnecessary sales pressure. very happy with the sales person but his manager personally made everything unpleasant. due to his weird sales tactics that they applied on me, i chose to pay little bit more and got a different car. i was in a… position that trying to chose between accord and camry. The manager very rudely if i did not make my mind , he does not need to show me the price and invite me to leave the dealer ship. well if i am going to spent $25.000 i better know everything i need to know. i have expect that dealer ship will respect my decision process. If the sales manager was off that day, most probably i would be buying an accord from this dealer within few days. Now i do not want to go back to this particular dealer even though i need to purchase another vehicle because of this mighty sales manager.We are so sorry for the delayed response. Your review was was not showing on our review page until now. Thank you for your feedback.
New 2013 Pilot
by johnnyk3 on 06/03/2013updated 04/28/2025Just purchased my 4th Honda from Gwinnett Place and it was just as smooth and pleasant as the previous 3 purchases. The sales staff remember me and treat me like family whenever I come to the dealership. I really appreciate the attentive… customer service I always receive. I'm very excited about my new Pilot! Thanks GPH!Johnny-thank you so much for this fantastic review! We are so happy you came back to our dealership to get your 4th Honda! We hope you are enjoying your new Pilot and look forward to serving you again in the future! We appreciate all of your business! -Grace Kwon, Digital Marketing Manager at Gwinnett Place Honda
Simple, pleasant experience
by Erica_E on 07/06/2013updated 04/28/2025We were contacted and got the "internet price". This was very competitive and so we went in and finished the deal. Everything went very well and the staff was very courteous. They even dropped me off at the movie theater to meet my family… since I had to stay to complete paperwork.Erica-thank you so much for this positive feedback! We are so glad you had an easy, simple car buying experience at our dealership. We appreciate your business and kind words! We look forward to serving you again in the future! -Grace Kwon, Digital Marketing Manager at Gwinnett Place Honda
Best new car buying experience ever!
by swhang on 01/28/2014updated 04/28/2025Best car buying experience ever! After an old Impala, I decided to buy a new and reliable car. They helped me find that perfect match by hooking me up with the Accord 2014 LX. They have tons of options and their pricing for their cars and… financing were excellent! My salesman, Joseph S., was great! He helped me tremendously and was extremely courteous and polite. I recommend this dealership without any reservations!Thank you for this wonderful review regarding your sales experience with Joseph! We are so glad you were happy with him and his services. We truly appreciate your business and positive feedback and look forward to serving you again in the future! -Grace Kwon, Digital Marketing Manager at Gwinnett Place Honda
An amazing experience
by paulamalm on 04/07/2014updated 04/28/2025My experience with Gwinnett Place Honda began with an online inquiry about CR-Vs. My questions were answered and I quickly received a follow-up email inviting me to come to the dealership to test drive several cars that met my… specifications. After arriving, I was quickly introduced to Bruce R., who was very knowledgeable about CR-Vs. He pointed out and then demonstrated many of the features of the vehicle, which surpassed the experience I had at a different dealership days earlier. Throughout the process, he was patient and accommodating. He helped us navigate the buying process, introducing us to colleagues who managed the price negotiations and financing aspects of the sale. He answered specific questions about the car and even helped me sync my phone to the Bluetooth feature before I left the dealership. The entire process was painless and I left feeling that I had been treated kindly and fairly. I appreciated his honesty, professionalism and attention to detail. My husband and I were treated well by everyone with whom we came in contact. I highly recommend Gwinnett Place Honda and Bruce R.! We had a great experience!We are so sorry for the delayed response. Your review was not showing on our review page until now. Thank you for your feedback.
- Complimentary Coffee
- Rental Car Service Onsite
- Collision Repair/Body Shop
- Express Service
- Customer Lounge Area
- Vietnamese
- Chinese
- Korean
- Spanish
Hi Aq, we are very happy to have provided you with such a positive experience!
by Amy Quince on 07/25/2024