Rick Hendrick Chevrolet
Customer Reviews of Rick Hendrick Chevrolet
Review type:
Good choice!!!!!
Rick Hendrick Chevrolet Duluth
by RonsSlvrdo on 04/23/2025Service tech Marie was awesome and very helpfulService Gurus!
by Marva D on 04/11/2025I want to thank Ms. Marie for getting g me in and out of the service dept in a timely manner! Always a great experience when I come.Marva D, we're so glad that we were able to go above and beyond your expectations! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth
Good choice!!!!!
by Monquez thomas on 04/07/2025Big shout out to Alberto!!!! Made the right decision by coming here. The process was fast and efficient!!! Got me and my family in suv we wanted.Monquez Thomas, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Atlanta! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth
Review for Esthephany Tamayo at Rick Hendrick Chevrolet
by Ricardo Colon on 04/07/2025It was late. The kind of late where most folks are packing up, watching the clock, ready to be anywhere but work. But not Esthephany Tamayo. She stayed. No rush. No pressure. Just calm, genuine energy and a steady hand. The showroom lights… were starting to dim, but she made the moment feel bright, like I had all the time in the world to make the right move. That’s rare. I drove off in a 2025 Chevy Trax SL that night. Clean lines, smooth ride, exactly what I needed. But the real value came from how she handled everything with class, care, and confidence. She didn’t just close a deal. She earned trust. In a world full of fast talk and empty smiles, Esthephany kept it real. If you’re looking for someone who goes the extra mile, even after hours, ask for her. She's the kind of person who still believes in doing things the right way. And that? That never goes out of style.Hi Ricardo Colon, thank you so much for your positive comments about Rick Hendrick Chevrolet Atlanta! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth
Recent Service Appointment
by Christol on 03/31/2025Keir James (KJ) is an outstanding Service Adviser! He greets you with a smile and makes certain you are completely satisfied with the services performed on your vehicle! KJ stepped in for my Service Adviser, Don Peterson, due to a family… emergency. I LOVE both Advisors and can't say enough about their attention to detail!Christol, we really appreciate your positive review! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth
Impeccable Sales Service
by Keneta Lafaye on 02/17/2025Michael Rogers was an absolute delight in my car buying process, he was highly responsive, knowledgeable and possessed world class customer service. I was credit challenged but he treated me with nothing but respect and got me into MY… vehicle of choice w/no hassle. Keith the finance manager was extraordinary and helpful with making my deal a reality. I am forever grateful to this pair of true professionals!!! I will ALWAYS do business here.Thank you again for taking the time to let us know how we did. We hope you have a great day! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth
Norman Dismuke Actually Made Car Buying Easier!
by Heidi on 02/05/2025Norman Dismuke was our sales representative and never has a car buying experience been easier nor more pleasant! Have already forwarded Norman's contact information to several friends. When the time arises and we need another vehicle we… will go see Norman immediately!!Heidi, we're glad to hear you enjoyed your visit. Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth
Zach Smith
by Chuck on 02/01/2025Excellent buying experience on a new Chevy Tahoe. Zach was very helpful, personable and knowledgeable. He helped us make a good deal on our trade-in as wellHello Chuck, we appreciate you taking the time to leave us this feedback. Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth
Zack Smith
by Lalow on 01/14/2025Very large dealership and inventory, I was able to get a great deal on a new truck and trade in.Hello Lalow, thank you; we appreciate your feedback! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth
Best Dealer
by Ramon on 12/31/2024Mehorie Brandon is the best salesperson I have ever met, I’ve bought two vehicles from her in this month alone and let me tell you, she is very knowledgeable and always willing to help. If you are shopping for a new or used car at Hendricks… Chevrolet in Duluth, Ga make sure you ask for her and the the finance manager Keith also! Well rounded people and very upfront with any doubts or questions. Big thumbs up for these two!Ramon, we're happy you found our staff to be so supportive during your experience here at Rick Hendrick Chevrolet Atlanta. Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth
Saved the day!
by George on 12/18/2024updated 12/24/2024We travelled from Austin TX for Auburn graduation in our 10 year old Suburban. Transmission failed while traveling through Atlanta. We had the Suburban flat bedded to the nearest dealership which was Rick Hendrick Chevrolet. Within 48 hours… we were headed back to Texas in a new car. Miguel provided excellent support throughout the purchase process including trading in of our dead 210,000-mile Suburban. Justin in service quickly put together an option to replace the transmission so we had all of our options on the table. Very happy that in the middle of a crisis, we were lead to Rick Hendrick Chevrolet.George, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Atlanta! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth
Edward (Buddy) Nelson was Great!
by L Jackson on 12/20/2024I had an excellent experience working with Edward Nelson at Rick Hendrick Chevy. From the moment I walked in, he was welcoming and attentive,listening carefully to my needs and preferences. He took the time to walk me through different… options and answered all my questions with patience and professionalism. What stood out the most was his no-pressure approach, making me feel comfortable throughout the entire process. I highly recommend Edward Nelson if you're looking for a trustworthy and knowledgeable car salesman!L Jackson, thank you so much for the positive review! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth
New Truck
by Mike6295 on 12/17/2024The salesperson Zach Smith did a great job no pressure and Colton Behrle concluded the deal in finance. I would highly recommend doing business with this dealership, Zach and ColtonMike6295, we really appreciate your positive review! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth
No Pressure & exactly what I needed
by Bobby Watson on 12/13/2024Bobby W was fantastic to work with! He helped me find the exact vehicle I wanted- he didn’t pressure me to make a purchase and treated me like a person! Literally one of the best car buying experiences I’ve ever had!!!Bobby Watson, thank you for sharing your positive experience! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth
Amazing service
by Bianca Salas on 12/12/2024This is my first time coming here. K.J. Made this experience amazing, great customer service! I will be definitely be coming back and asking for him!Hello Bianca Salas, we appreciate you taking the time to leave us this feedback. Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth
Great experience!
by KS on 11/27/2024My service representative, Don, provided EXCELLENT customer service. I came unexpectedly because my battery gave out this morning. He was very knowledgeable about my vehicle and was able to assist me right away. I would definitely recommend… this location.Thank you again for taking the time to let us know how we did. We hope you have a great day! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth
Awesome Experience
by Ken J on 11/24/2024Just Ask For Fernando Hernandez He Will more than accommodate your purchase needs Great customer service and really helpful I highly recommendKen J, thank you for the high star rating! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth
Best service advisor
by Mari on 11/13/2024Don is one of the best advisors. He is always on top of everything. And lets me know eveytime if I need Any services to be completed.Mari, we really appreciate your positive review! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth
SCAMMED
by Daphne on 11/02/2024Purchased a 2024 Camaro 2SS on 08/26/2024 for $61,588.81. Because I live in Texas the car had to be transported and I received the vehicle on 08/31/2024 with NO paperwork of the transaction! I spoke with Rustam and he informed me that it… would take a couple of days for the paperwork to be finalized. I’ve purchased several new vehicles before in the state of Texas and I’ve NEVER heard that before so I thought maybe it’s a Georgia thing. After numerous attempts to get the paperwork for the car that I purchased, I was unsuccessful!! On 09/26/2024 the vehicle was stolen…..Yes stolen!! With NO paperwork on the vehicle, and with total aggression and anger I called back to the dealership and spoke with Shon to get paperwork on a vehicle that I now owned for a MONTH!! He sent me copies of only part of the paperwork. As I’m asked to provide paperwork for my insurance carrier that I DO NOT have in my possession, I’m forced to call back to the dealership to try to get more paperwork!! My credit union lien holder is asking me for the title because they have not received it on a $61,588.81 that they have financed. On 11/01/2024 the lien holder still has not received the title. Upon further investigation from the Texas DMV, the $61,588.81 2024 Camaro 2SS that I NO longer have because it was stolen and has not been recovered, that is now 2 months old, HAS NEVER BEEN REGISTERED with the state as me being the lawful owner!! I called back to the dealership and asked to speak with the manager/owner over the dealership and was given the run around and was transferred to Shon! Which Shon stated that he was going to look into the situation and was to call me back AND I’ve yet to hear back from him. I called back to the dealership and was transferred to some [non-permissible content removed] that would not tell me his position but responded that He Does Eveything!! He may do eveything but he didn’t provide me with any answers but continued to be [non-permissible content removed] throughout the entire conversation. I CONTINUED TO CALL THE DEALERSHIP ALL DAY AND I GOT NOWHERE!! This whole situation is now looking real scamish that i would buy a $61,588.81 car, that is now nowhere to be found and that has never been registered with the state as me as the owner!! Not to mention that the car was equipped with lojack that the dealership made me purchase and onstar that i was never able to access because the dealership did the enrollment incorrectly!! Sounds scamish to me and to everyone that hears this story, including the police!! I’M IN NEED OF A VEHICLE BECAUSE NOW I HAVE BEEN DRIVING A RENTAL CAR FOR OVER A MONTH THROUGH MY INSURANCE AND NOW THEY ARE NO LONGER PAYING FOR IT. AND TO TOP IT OFF, I GO BACK TO NAVY FEDERAL CREDIT UNION, THE LIEN HOLDER OF THE $61,588.81 2024 CAMARO 2SS, TO SEE IF THEY WOULD FINANCE ME ANOTHER VEHICLE. THEY WILL FINANCE ME ANOTHER VEHICLE BUT WITH CONDITIONS, THE CONDITION OF IF THEY RECEIVE THE TITLE OR THE VEHICLE IS PAID OFF. MY INSURANCE WILL PROBABLY NOT PAY THE CAR OFF BECAUSE THE CAR IS NOT REGISTERED IN MY NAME AND THE LIEN HOLDER DOES NOT HAVE THE TITLE!! TALK ABOUT FRUSTRATED, I’M [non-permissible content removed] FRUSTRATED WITH RICK HENDRICK CHEVROLET DULUTH AND THE SCAMMING, LYING STAFF, THAT I DON’T TRUST!! REPUTABLE [non-permissible content removed]!! IF I COULD HAVE GIVEN THEM A QUARTER OF A STAR OR EVEN A NO STAR, THEN I WOULD!!!!!!We apologize for your experience. Please give our department head, Shon Phillips, a call at his direct line: 678-957-5309 so we can make this right with you. Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth
Great deal
by John on 10/18/2024Great experience with Nathan Watson at this dealership. The financing was a breeze.Hello John, thank you; we appreciate your feedback! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth
Best service advisor!
by Octavia on 10/17/2024Don is the best service advisor. He delivers timely updates and makes sure you are aware of what’s going on with your car. He’s always professional. He ALWAYS makes sure his customers are comfortable and clear on what repairs are needed. He… goes above and beyond!Octavia, we are glad we could help! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth
Chevrolet Silverado 1500
Honda Accord
Chevrolet Tahoe
Monquez Thomas, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Atlanta! Much Appreciated, Customer Care Department Rick Hendrick Chevrolet Duluth
by Samantha McEwan on 04/08/2025