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Customer Reviews of Speedway Ford

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57 reviews
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  • great job Speedway Ford!

    5 out of 5 starsby doria39 on 11/04/2015
    updated 11/16/2015

    I had a great experience, the advisor Walter was awesone. The work was done in a timely manner. Nice people. Great job.
  • 1st service

    5 out of 5 starsby suebutler on 10/14/2015
    updated 11/11/2015

    Kenny Wilson is amazing and my experience was perfect! Thank you!
  • Great service

    5 out of 5 starsby Carolyn9989 on 10/31/2015
    updated 11/09/2015

    Was greeted in a very timely manor , service writer was very polite and listened to my needs. The repair order was written and the service work on my vehicle was completed in a timely manor. The service writer and the service manager both were friendly and very helpful. Thanks, I will return to Speedway Ford for all my auto needs.
  • Valued Customer

    5 out of 5 starsby Franklin8639 on 10/27/2015

    Great friendly staff directed by General Manager Rusty Bowmen that are always professional and treats customers with value and respect.
  • Great service thanks

    5 out of 5 starsby T3446b on 08/17/2015
    updated 10/22/2015

    Chevy suburban and the service was exelent and the staff was really good.
  • Great service

    5 out of 5 starsby Mikestruck9128 on 10/14/2015

    This was my first visit with my Ford F-150 for service and was very satisfied. The staff was very friendly and efficient and the service was done in a timely manner.
  • great services

    5 out of 5 starsby fishman3691 on 10/13/2015

    Every thing went well took care of recall service personnel were great
  • Best Dealership for purchase and for follow on service!

    5 out of 5 starsby Hindsight12063 on 10/05/2015

    I am a "regular" at Speedway, and I am always welcomed there, and always treated extremely well. Walt is my preferred service advisor, but Alan has also been helpful and courteous. I have purchased at least 6 vehicles in the past 8 years from Speedway, and when the need arises again, I will return to them.
  • Mr.Walt

    5 out of 5 starsby dennis2698 on 09/03/2015

    As always Mr Walt goes beyond with his customer service.Always takes care of my issues leaving me feeling like I got the best service for my money and wanting to return when I need service for my F150
  • Excellent in All departments !!!

    5 out of 5 starsby NeanieSuggs on 08/27/2015

    The staff have Always been helpful & courteous... Especially Walt in service dept & Kenny in sales dept Always makes sure the job is done right & that I am ok !!! And most of the staff remembers my name Which is Always an added bonus :) (But I do miss Jimmy Creath whom Always went above and beyond :) Great job to All !
  • Decent.

    4 out of 5 starsby 125rmodel on 08/26/2015

    Service was good and timely. They used my extended warranty to pay for the repair. Only hang up is my windshield washers don't work anymore. I have a feeling the pump was left unplugged and it is not convenient enough for me to just pop in at the dealership
  • Speedway Ford and Me

    5 out of 5 starsby QueenofFL on 08/25/2015

    I purchased a new 2013 Ford Taurus Limited in 2014. Although one year old when purchased, it was still brand new and to me,and it did not matter. I not only received a great deal on the vehicle (I traded in a Ford Taurus I bought in 1999 which I drove for 15 years; it was in such good condition that it was sold immediately to one of the salesmen at Speedway Ford. He bought it for his daughter.), but I also received a great service package from the dealership to make the deal even sweeter. I have been driving my "still brand new Ford" for over a year (purchased in June of 2014). Each time it has been serviced, I have experienced outstanding service along with exceptional courtesy and professionalism from the service department. Those in the department are careful to inform me of everything that needs to be done as well as how long it will take to complete the service. When factory recalls are made, they are quick to take care of the recalled items even to the point of calling to arrange for the time the service is to be done. Reminders are sent via email when services such as oil changes or tire rotations are needed. This is most helpful if you are a busy person, a procrastinator or perhaps just forgetful as I often am. I have always been treated with respect by the Speedway Ford dealership and staff. Everyone is friendly and helpful. The service department is outstanding, and when you take you vehicle in to be serviced, you can be sure that it will be done promptly and correctly. The prices of the services are also compatible with the services provided. I love the car cleaning service provided at Speedway Ford. My car looks and smells just like it did when I bought it after it has been serviced. Call Speedway Ford for all of your car needs. They are the best!
  • NO WAY

    2.2 out of 5 starsby sp4littlejohn on 07/09/2009

    The dealership will NOT do anything to correct THEIR errors when it comes to paperwork that they file as long as THEY don't have to pay for the screw-up. Today my credit rating is ruined because Speedway Ford has filed with Citi-Bank that I own a car that I've not even driven but they ain't havin their credit rating screwed. I just get two and three phone calls seven days a week telling me that my payment is due on a car that I "co-signed" for. Citi-Bank has me as the "owner" because of Speedway Ford's Finance [violative content deleted]'s screw up which I'm sure was intentional on her part.
  • Purchasing our new truck

    5 out of 5 starsby Paula09 on 09/19/2013
    updated 04/26/2025

    We were very pleased with our salesperson Kenny W., as always, he doesn't push or pressure, and worked hard to get us the price we wanted. Keith M. the Sales Manager worked with us to get the vehicle & trade value we wanted. Antonio in Finance searched until he got us 1.7% financing. Overall a great purchasing experience!
  • Great Experience!!!!

    5 out of 5 starsby trj1 on 08/04/2013
    updated 04/26/2025

    The experience purchasing my new car was fantastic at Speedway Ford! The staff that I worked with was wonderful! Keith M. was very extremely helpful and knowledgeable. The finance process with Jimmy C. went quickly and very smooth. Walt W. was fantastic and helpful in explaining all the gadgets on the car. Rusty B. was wonderful as well. The entire process was amazing and I would highly recommend to anyone to purchase a car from this dealership!

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