Mike Reed Chevrolet
Customer Reviews of Mike Reed Chevrolet
Review type:
Great service department
Great service department
by Frank D on 09/03/2023Great service. Very courteous and knowledgeable staff. I will come back for all my services.We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Mike Reed Chevrolet, INC. and we hope to see you again.
Great service department
by Frank Jeezy on 01/31/2023The staff was courteous and professional. Great service experience.It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We look forward to your next visit! Take care!
Professional Customer Service
by CHRISSB on 05/19/2022Debbie in quick lube has great customer service.It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Horrible experience
by Angela k on 04/07/2022Worst part was oil change manager leaving after me, reviving her diesel engine to put black smoke on my truck, flipping me off and brake checking me. General manager called but he didn’t seem to care.Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.
IF 0 STARS WERE POSSIBLE
by Roy Marble on 02/15/2022I brought my 2010 Cadillac Escalade in to have my transmission lines replaced. In the process the paint on my front bumper was damages. I brought it to the service departments attention where I was later insulted about how cheap my paint… job was. There was no investigation or further research done. Well I refused to leave until I spoke with a service manager. He went and did research where it was later determined that the employee did admit to damaging the bumper. I was sent to one of their sister companies for an estimate on the repairs where it was later determined the job would cost $900. I brought the estimate back and the service advisor looked like he saw a Ghost. So much for a cheap paint job!!!! I was advised that the service manager would reach back out to me and as of today I still have not heard one word...SMHOil change
by Maryanne on 12/01/2018They did an amazing job. I dropped it off and they offered me a curtesy ride. It did take a wile to get it done, but I went there expecting that. It was the day before a holiday. When I returned for my truck it was nice and clean.Worst service ever!
by Malady77 on 10/26/2018Avoid this dealership like the plague. I took my truck in for a oil change and left there with all kind of leaks. Mind you i just had a engine installed less then a year ago and had my truck serviced regularly. My only regret was that I… switched dealerships. Hinesville Chevrolet is wackWe are very sorry you feel there may have been an issue with your oil change that caused multiple leaks within your vehicle. If you could provide us with more information we would be happy to look into this issue further. Please feel free to contact us at 912-876-2121 or at sales@mikereedchevy.com. We take our guest experience seriously and do everything within our power to provide everyone the best service possible. Thank you for your assistance.
Great service team and great sales team
by plasma4 on 07/02/2016Even though me and my wife did not have Chevys, we always came to Mike Reed Chevy for their amazing service. So when it cane time to purchase another car for our growing family, Mike Reed Chevy was the obvious choice. The sales team there… is always amazing and friendly and they dont force a decision on you or rush you to buy a car. I am reccomending that anyone buy a car from them.Buy somewhere else!
by mama29 on 03/10/2014updated 04/24/2025We first bought a new traverse from here and have had nothing but issues with it, the airbag has had to be serviced 3 times, the middle console sticks and the last time we brought it to Mike Reed for a oil change they didn't recap it so we… had a bad oil leak and when we took it to get it fixed they DID NOT top it off. 8 months later we figured the place may have better vehicles so we bought a 2010 Malibu from them, exact same morning the Army told us they would not ship our vehicle with our PCS so we asked to void contract the refused to even consider it or even help us find a way to get the vehicle to our new duty station which has a Chevy dealership there! 3 weeks now and we have not yet received the vehicles tags of which we paid for as well. The owner is about nothing but greed.
Chevrolet Equinox
Chevrolet Silverado 1500
Chevrolet Traverse
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Mike Reed Chevrolet, INC. and we hope to see you again.
by Mike Reed on 09/06/2023