BMW of Macon
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Customer Reviews of BMW of Macon
Review type:
Excellent Overall Experience
by Josh on 03/21/2025
updated 03/28/2025
Sales and finance staff were easy and pleasant to work with. Tray was great to work with and followed up
198 reviews
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Great experience
by Judy on 12/23/2019After a bad experience with another dealer, I am very impressed with this one. They called and let me know the status as well as the charge for service was more than reasonable vs other dealers. I would come back!BMW 2002 Z3 Roadster
by E on 12/15/2019Old timer only needed new battery. Do not drive it much as it is my collector car!Excellent Service Experience
by Ron on 12/14/2019Shelley, Lindsey, and all the service staff were awesome!!2006 BMW 330i
by ScottWrigley on 12/13/2019My contact was Mac Angley. He was very professional. He understood exactly what work i wanted done. He worked worked with the mechanics to ensure i got the service i was asking for and got the car back to me ahead of schedule.Nichols
by Nichols on 12/11/2019Bmw of macon service dept was great it was an exceptional experience Shelly and lyndsey are very professional, knowledgable and very friendly and went out of their way to make sure we we're accomendated with transportation for both of the… days that they had our vehicles they're a very valuable part of the service dept.Service
by Pam on 12/07/2019The service and the people at the Macon dealership are outstanding!! Most friendly and professional!Love them
by Ms2014 on 10/09/2019Always professional and ready to meet your needsHappy with Macon BMW
by Sharon on 09/27/2019The made the appointment in advance with me and showed up when they said they would. Kept me informed of any problems and returned the car on schedule also. Don't use my local dealership because I never get this kind of service.Excellent service
by Patie on 09/14/2019My air condition broke while evacuating for Dorian I had 3 people in the car and a very hot dog. We called the Macon BMW and they took us right away, even though it was during their lunch hour and fixed the problem in about 20 minutes and… we were on our way. I couldn’t thank them enough!Mr.
by Kenneth on 09/14/2019BMW of Macon did a good job on my Car. But I don't understand the cost of labor was more than the price of the Battery. It shouldn't cost nearly $250.00 for service to replace a battery...Service Review
by Holly on 09/05/2019Excellent customer care and service !Oil change
by 1 on 09/01/2019Good customer service Shelia was great and eager to pleasePleasant Experience
by jlw31602 on 08/29/2019The experience has always been pleasant. I have relocated to Florida and I continue to come back to BMW of Macon. The service is a high priority. This was my second purchase in 3 months!Exceptional service.
by servicesurvey on 08/28/2019As always, the service department came to my house, picked up my car, serviced it, and washed my car, and returned my car to my home at a reasonable time. Best service around.Red Carpet Experience
by 1LadyCoop_ on 08/20/2019updated 08/27/2019I have been a customer at BMW of Macon for several years!! Their customer service is excellent. I will continue to purchase from them.Routine service at 70,000 miles
by Cay on 08/15/2019updated 08/22/2019Everything was done per schedule and includes a brake flash and tire rotation.Outstanding
by Blair on 08/08/2019As always it was pleasure to deal to the BMW of Macon. They handle everything professionally and quickly Great groupDr.
by RB on 08/04/2019Easy drop off & pick up; got a ride back to work; easy, no problems.Courteous Professional Svc
by D on 07/28/2019Thanks for another exceptional service experience. Highly recommended.X5 Service
by OurX5Review on 07/26/2019BMW of Macon troubleshot and repaired an intermittent problem with the brake system on our X5. The parts back ordered but this was no problem because we were provided a 2019 loaner car. After our car was repaired it was delivered to our… home. We appreciate the top level service we received.
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