Riverside Toyota
Customer Reviews of Riverside Toyota
Review type:
2016 Toyota Tacoma - Riverside Toyota
by KayJay77 on 05/15/2016updated 05/23/2016My salesman Christian Lopez was very knowledgeable about the Tacoma and the different trim lines. I enjoyed working with Christian he provided me with all the information I needed and wasn't a "high pressure -pushy" salesman or I would… have went to another dealer. Heather was my finance person and she was very professional and worked to get me the best rate possible. This was the best experience I've had purchasing a vehicle and I will Highly recommend Riverside Toyota.5/13/16
by CarrieS1414 on 05/16/2016As a first time car buyer, Justin (Pope) made the process so easy and enjoyable. He answered all questions we had and was so pleasant to deal with. He really made my first time experience one that I will appreciate forever.It was a pleasure to read about your first buying experience working with Justin. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, The Riverside Toyota Team
Super sales person
by stevemattie on 03/19/2016updated 03/29/2016Allison Gentry was our salesperson. We had been Buick owners for over 25 year. She was professional, knew her products and listened to what we were looking for . She found the vehicle we needed.Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are so happy to hear that Allison was able to help find the vehicle you needed. We would love to work with you again. Find us on Facebook; we offer exclusive specials for our likers and followers. Best, Riverside Toyota Team
outstanding
by Decagle460 on 03/08/2016updated 03/19/2016my husband called ahead and told Jonathon I was coming by and what I wanted to do. when I got there Jonathon took care of me he got me what I was looking for. he has always took care of us. very fast service with him and the finance lady.… they both did a great job at taking care of my needsWe are truly grateful for this awesome review! We are thrilled that Jonathon was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Best, Riverside Toyota Team
Friendly and courteous
by Buzzbuster on 02/28/2016The sales person was very kind and knowledgeable. He took the time to answer any questions and concerns that we may have had and made sure we understood everything with the automobile we had chosen.At Riverside Toyota, we strive to ensure that no question or concern goes unanswered and its encouraging to know that our sales person was able to show you professional and knowledgeable service. We look forward to working with you for your next servicing need; remember to find us on Facebook to receive access to our exclusive coupons. Best, Riverside Toyota Team
Awesome experience!!!
by Rosebird77 on 02/24/2016Jonathan was absolutely a pleasure to work with. No hard pressure... and he is so thoughtful and caring. I would highly recommend him to all my friends, associates and co-workers, and will do so.Thank you for the excellent review! It is great to know that Jonathan was able to provide you with pressure-free and professional service. We appreciate your recommendations. Please feel free to call or stop by if there is anything else we can do to help you. Best, Riverside Toyota Team
One-of-a-Kind Car Buying Experience
by scottmc23 on 02/04/2016updated 02/12/2016There are quite a few awards on his desk and that's for good reason. The sales representative, Austin Roberts, was awesome through the whole process. I've gone to other dealerships and dealt with them for several months with zero progress… and leaving with nothing but disappointment. Then I was referred to Austin who, in less than a week, got me the exact vehicle I wanted. Not only that, but he worked out a deal with absolutely no hassle or back and forth with the sales manager as I'd usually experience. Unlike other dealership experiences, Austin communicated with me and kept me up to date with what was going on in acquiring my vehicle, when they obtained my vehicle and every other detail. It was truly the best car buying experience I've ever had. I'd refer everyone to him.Scott, congratulations on your new purchase! I hope you are continuing to enjoy your vehicle! It's wonderful to know you feel confident in your decision to choose Riverside Toyota as your dealer. We're so glad to hear that Austin did a great job in assisting you. It is imperative to us that we make the car-buying experience seamless and efficient. The Riverside Toyota Team
Great experience
by cartman_2005 on 01/12/2016updated 01/27/2016The friendly low keyed approach. Toyota is a great product that doesn't need "pushing" The sales persons job is to help the customer make a good decision and Justin did a great job. As Shakespeare said "he is well paid who is well… satisfied" We left the dealership satisfied that we made a good deal on a great automobile. We're happy!We appreciate you taking time to leave us a great review! We are pleased to hear Justin did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Best, Riverside Toyota Team
Great Internet Salesman
by GO_VOLS on 01/17/2016Justin Pope's assistance was outstanding. No high pressure, friendly, and prompt. He answered our internet inquiry quickly. We drove 160 miles to purchase because of his prompt response and good price. Job well done.I sincerely thank you for going out of your way to write this review about Riverside Toyota. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. The Riverside Toyota Team
I sincerely thank you for going out of your way to write this review about Riverside Toyota. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. The Riverside Toyota Team
my toyoda
by John_G1944 on 12/31/2015quick, no games . sales lady was extremely professional and knowledgeable about the vehicle. Same with sales manager and finance. Overall best car buying experience I ever had and I have been buying cars since 1968John, thank you and congratulations on your purchase! We are so very pleased that Allyson could make your visit easy and hassle free, and we believe that's how every car buying experience should be. We are sincerely grateful for your loyalty and enjoy your new vehicle! The Riverside Toyota Team
My Riverside Experience
by Melissa2014 on 12/17/2015I was long and drawn out. I like it simple and quick. No time was wasted...staff was very friendly. My truck is super clean and is in very good condition. The price of the truck was a very good deal!Melissa, thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new truck for you. If there is anything more we can do for you please feel free to come back and see us any time! Take care. The Riverside Toyota Team
Happy happy happy
by Bdscott on 11/01/2015updated 11/16/2015I went there knowing exactly what I wanted, the sales people, Justin and Allison, were very friendly and helpful. I felt like I got a fair trade In deal,and I am very happy with this car.Thanks for your outstanding review! We're glad to hear that Justin and Allison did a wonderful job in helping you get set up with the perfect vehicle for you! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. The Riverside Toyota Team
Riverside Toyota
by CMoore22 on 10/24/2015updated 11/12/2015Allison was great. Lots of information but never felt pressured. Dealership had plenty of vehicle choices. Would definitely recommend to others.I sincerely thank you for going out of your way to write this review about Riverside Toyota. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new vehicle. Thanks for your recommendations. If you have any further needs, please come back to see us. The Riverside Toyota Team
Tedd at Riverside Toyota, Rome, GA is great !!!!
by TonyRomeGA_ on 10/19/2015Have dealt with Tedd Long several times. He is very honest and fair. He does not over commit and follows through timely with the things he can commit to. he did a very good job for me and is an excellent salesman for Toyota and for the… customer.Tony, thank you so much for this great review and 5-star rating! I am pleased to hear that Tedd was able to exceed your expectations and earn your repeat business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Riverside Toyota is all about. The Riverside Toyota Team
High Recommendation for Riverside, Rome, Ga. &- sales representative
by jpalmer7 on 11/10/2014I am a "long-history" buyer of Toyota's --having previously owned 4 (and had wonderful experiences with all). I now own a Prius and was looking to buy a Highlander when I viewed two in the Rome, Ga. lot. I hate talking to sales rep's (as… I always feel like they are not completely honest, etc.) I called and spoke to sales rep. Amber Park and from the first conversation, I was SO impressed with her. She invited me out and when I arrived, she was waiting with "keys in hand" for the two Highlanders I had told her I wanted to find out about. She had such a warm personality- as I "test drove" the cars, and had thorough (impressive) knowledge about the cars- explaining in details "everything". When I asked if she had previous info. on the car I liked, she had run off the Car Fax sheet -giving me all the answers to the questions I had. She then explained in detail how I could go on line to find this information on any used car I might be exploring. I "never" felt pressured and I just was SO impressed with the fact that she was such a professional and knowledgeable sales person! I felt so confident after my visit, I returned to have her check out the financial details if I were to purchase there --with some down payment amounts, and she further impressed me again (with no "pressuring" -just quick , easy-to understand information sheets). I was actually "just looking" when I made my visit to Rome Toyota-but due to Amber Park's professionalism, I was drawn back. My plans to wait until the end of the year, just "went out the door" --and I just had to buy that Highlander within 2-3 days. I never felt "tricked, pressured, or lacking information" --and all of this was due to Amber Park. It would be a big "plus" if she could be an example to other sales people -as to "how to handle a customer". I give her --and this dealership-- my highest recommendation. Also, having had so many Toyota's, I have frequented the service department there (for oil changes, etc.) --and that department has always been "extra efficient and extra friendly. Accolades to Shay Winn for her friendly "customer service" in the service department there. Thank you- Toyota of Rome, Ga.!!! for this excellent experience! My recent purchase of a 2011 Highlander is a "dream"!We appreciate you for letting others know about your experience at Riverside Toyota. If you ever need anything in the future, please don't hesitate to let us know. Take care! The Riverside Toyota Team
We really appreciate you being so kind as to write this review about our dealership. Its quite an accomplishment to hear that Christian and Heather provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Best regards, The Riverside Toyota Team
by rsidetoyotaga on 05/27/2016