Grainger Honda
Customer Reviews of Grainger Honda
Review type:
Grainger Takes Care Of All Your Needs
Urgent Repair Needed
by Angela on 03/05/2024Thank you so much for the great customer service during my recent visit to your dealership. Clifford Mills (Service Advisor) Charles B (Shuttle Service) were awesome. Thank you to the Service Technician who also serviced my vehicle (I did… not get his name) Everyone was excellent from the beginning of my visit until the end which made my experience less stressful and very pleasant.Clifford Mills
by Car on 03/01/2024Professional, competent, and friendly.Great service at Grainger Honda !
by Tomfino on 02/16/2024The service representative was friendly,courteous and professional. Hunter Nadeau was a big help getting my car serviced and I thanked her for it.Thank you for your positive review! We are happy to hear that Hunter took great care of you and your automotive needs. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Grainger Takes Care Of All Your Needs
by Susan Yawn on 02/08/2024I have leased my past two CR-V’s from Ronny Moore at Grainger Honda in Savannah GA. Ronny listens carefully to what you want and brings up the vehicle of your dreams. I came from Watkinsville to get my next vehicle and will continue coming… back in the future as long as Ronny Moore is there.Susan, Thank you for your excellent review! We are honored by your repeat business, and we are so glad that Ronny consistently takes great care of you. Our guests' satisfaction is our utmost priority. Wishing you the safest of travels until we meet again!
No pressure, fair and professional.
by David on 02/04/2024Very professional. Zero pressure put on me to buy. Very fair on trade in and vehicle price. One of the best buying experiences I’ve had. Quick and efficient. Will do business at Grainger Honda in the future and will spread the word to… Friends and coworkers.David, Thank you so much for leaving us this positive review and recommendation! We are so appreciative of the opportunity to work with you and we are glad that our team could provide you with A+ service. We are happy to know that they did not pressure you at all and were very professional. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Grainger Honda team!
Wesley Davis provided us with excellent service! We really appreciated him
by JT Hill on 02/03/2024The dealership is very welcoming and the service that was provided by Wesley Davis our salesman provided is what makes this dealership one that we would highly recommend to all of our family, friends and church family. Our experience with… Grainger was indeed an awesome experience. Thank you for providing outstanding customer service.JT Hill, We greatly appreciate you for leaving Wesley this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Wesley could provide you with top notch service. We are delighted to know that he was very welcoming. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Grainger Honda team!
Clifford rocks!!
by Jeff A on 01/30/2024Clifford Mills provides A+ customer service throughout the processThank you for your 5-star rating, Jeff! We greatly appreciate the opportunity to work with you, and so glad that Clifford could provide you with top-notch service. Please do not hesitate to let us know how we may be of further assistance to you in the future.
Awesome
by Roll Tide on 01/27/2024Mr. Charles Grant helped me find exactly what I was searching for. I told him what I wanted, he delivered. No hassle, no pressure.Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that Charles provided you with nothing less. We hope to see you again the next time your vehicle is ready for service!
10/10 experience dealing with Clifford Mills
by Jay on 01/22/202410/10 experience dealing with Clifford Mills. Cliff is always helpful and very welcoming so I make sure to request him as my service technician every visit. Keep up the great work Cliff! Also, I love how the waiting area and restroom is… always clean at Grainger.Jay, We are so glad that Clifford could be of assistance to you and get your automotive needs efficiently taken care of. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know if you ever have any further questions or concerns!
Grainger was great!
by Teresa on 01/10/2024Everyone was very welcoming and kind. Ronny Moore was my sales person and he was great! He was kind and very knowledgeable. I highly recommend going to see Ronny!Teresa, Thank you for taking the time to leave Ronny this positive review and recommendation! We are happy to hear that he took great care of you. He will be honored to hear of your very kind words. We hope that you continue to choose us for all of your future automotive needs!
Always good service
by Jan on 12/13/2023I always have a good experience when working with the Service Dept at Grainger Honda. I especially like dealing with service advisors Cliff or Dustin. They're helpful, knowledgeable and realistic. If I have questions, they answer them.Thank you so much for your wonderful review for Cliff and Dustin! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Take care!
Servicing My Honda
by PjBrooks on 11/09/2023I have been having my car Service here in Savannah for some time since coming to the area. Always had Excellent service.I have nothing to complain about. My service person was Mr. Rainwater, a very knowledgeable and courteous young man.My… was ready when promised.Even though while my car was being serviced,we were looking to buy another Honda, so the wait time did not appear to be that long. Thanks again for your Service.Thank you for leaving Hassan this excellent review! We are happy to hear that our team was so helpful and informative throughout your visit. Please drive safely, and do not hesitate to let us know if there is anything more that the team may help you with!
Pleased
by Val on 11/07/2023Had a good experience like always. Aubrey Whiting made sure all my needs where met,and got me out at a decent time span. Thank youHi Val, Thank you for leaving Aubrey this positive feedback! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know if there is ever anything more that we may help you with.
Good Job Greg Konkel
by Richard P on 10/04/2023Thank you Greg Konkel! You made my CR/V Hybrid lease very enjoyable. I've purchased and leased many cars in the past, and this was one of the best experiences at a dealership I've had. From the online shopping to the face to face, Greg… represents Grainger Honda as a truly professional, knowledgeable, friendly salesman. Of coarse , the new and modern facility with all the friendly, helpful people doesn't hurt. Thanks again Greg Konkel and Grainger Honda, I will be back.Thank you so much for your excellent review, Richard! We are honored by your business, and we are so glad that Greg took great care of you during your recent visit. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team. Please do not hesitate to let us know if there is ever anything more that we may help you with!
Cliff 4 service
by Jim H on 09/28/2023Wednesday seems to be a good day for service - not too busy. Cliff always does a great job taking care of our service needs.Jim, Thank you for leaving Clifford this positive review! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if anything!
Appreciative Senior Citizen
by M Wells on 09/15/2023From setting an appointment to driving out, everything went smoothly and respectfully. I appreciate that my friend introduced me to Clifford Mills before I purchased my car (when she brought her Honda in for service), as I knew who to ask… for from day #1.Thank you so much for your amazing review! We are honored by your business, and we are so glad that Clifford provided you with a seamless and efficient experience. He will be honored to have earned your kind recommendation. Looking forward to your next visit!
Engine hot, I’m not!
by Pete on 09/14/2023It’s been over 2 years since I last scheduled service at Grainger Honda, and this visit was night and day better than previous visits. I believe the service department has a new manager, and I was impressed by his visibility out and about… interacting with his service department reps, and the customers. I didn’t catch his name, but he was very pleasant and engaging. The name of my service adviser was Jacob Rainwater-Heav, (#5168). He was professional and gave me an accurate estimate of how long my car would be there for diagnosing and repair for an engine overheating issue, front brake replacement, and an oil change. He also determined my 2018 Odyssey had four recall items needing to be accomplished. Jacob let me know that he would call when the overheating issue was diagnosed, which he did, and at that time he informed me of what the cost of repair would be, and gave me an estimated completion time of 5:15 PM. He called back 4 and let me know that my car would be ready at 4:30. When I arrived at that time my car was completed and waiting for me. And final cost was exactly what Jacob had told me it would be. I brought my vehicle in at 8:30 AM, and by 4:30 PM this same day, I had my engine overheating issue diagnosed and repaired, my front brakes replaced, oil changed, and four recall issues repaired. I was very impressed. Especially since they seemed extremely busy on this day. Kudos to the whole team at Grainger, from the management to the technicians involved. I also was pleased that they provided a shuttle service to bring me to my home after I dropped my car off in the morning. Not all dealerships provide this service. Compare this experience to a recent visit I had at Vaden Chevrolet in Pooler to have an oil leak repaired on my Equinox…, No shuttle service, three days to diagnose the problem, three more days to fix the problem for a total of six days. A job I feel should have taken no more than two. Next time I need my Equinox serviced, I will not be going to Vaden Chevrolet, but instead going to Grainger Honda, where I have much more confidence in getting prompt and courteous service. Thank you again.Thank you for leaving this wonderful feedback, Pete! We are so proud of your confidence in our dealership, and look forward to take care of all your automotive needs for years to come. Our guests' satisfaction is our utmost priority. Providing you with a pressure-free and remarkable experience is what we will always strive for. Please do not hesitate to let us know if there is ever anything more that we may help you with. Safe travels!
Satisfaction
by Val on 09/12/2023Aubrey Whiting was very professional and friendly. Great at customer service.Thank you for your positive review! We are delighted that Aubrey could provide you with a seamless, 5-star experience. It is our pleasure to assist you in any way possible. We look forward to your next visit!
Road Trip Maintenance
by Donald Small on 09/02/2023I was greeted by Cliff the morning of August 25, 2023. He got me checked in quickly for the service. He went over the services that I requested. He recommended the brake flush and cabin filter to bring my service log up to date. He kept… me informed on the progress of my car. He let me know when my car was finished. Cliff is friendly and professional.Thank you for the 5-star rating, Donald! We are delighted that Clifford and the team could provide you with a top-notch experience. It is our pleasure to serve you, and we hope to see you again the next time you are need of automotive service. Take care!
Below Average Beginning
by Scott Mann on 08/30/2023I had a 2pm appt and I arrived at 1:45 but I waited inside my vehicle for 15 minutes before a sevice advisor came out. There were numerous advisors inside that were not helping customers during my 15 min wait. Once I was waited on the… process went well.Clifford Mills
by Kmf on 08/30/2023If it wasn't for Clifford Mills, I would be taking my car to any other Honda dealership. I was informed every step of the way. Cliff says it will happen...he makes it happen! He is a pleasure to work with and I appreciate the… communication.Thank you for leaving Clifford this 5-star rating! We are glad that he took great care of you and kept you well informed throughout the process. He will be honored to know how confident you are in his efforts. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Susan, Thank you for your excellent review! We are honored by your repeat business, and we are so glad that Ronny consistently takes great care of you. Our guests' satisfaction is our utmost priority. Wishing you the safest of travels until we meet again!
by Grainger Honda on 02/08/2024