Customer Reviews of Capital Cadillac
Review type:
Awesome Experience
Great Cadillac Dealer
by Reese2015 on 10/14/2015updated 11/11/2015Mr Ogbamichael my sales professional was a joy to work with. I will always come back here. No pressure full of integrity. ThanksService of 9/11/15 review
by MelodyU on 09/12/2015updated 11/04/2015Capital Cadillac, Jason Simmons service tech, are the definition of the words customer service. I am always so well taken care of and not a number there. I am a lifelong Capital Cadillac client after just one year of this stellar service.Thank you so much for your excellent input, Melody! We are both lucky and proud to have Jason on our team. We will be sure to pass along this great feedback. Until next time, drive safe and stay well! Elwyn Bridges - General Manager
outstanding service
by zippgirl on 08/23/2015updated 10/27/2015We had a few hiccups during our service but capital cadillac went above and beyound service to correct the problems. I couldn't be more pleased with our service.Hi and thank you for leaving us your review! We are happy to hear that you were pleased with the service you received from Capital Cadillac. If there is anything else we can do for you please feel free to pay us another visit. Take care! Elwyn Bridges - General Manager
Pleased with customer service
by MelvinMcGee58 on 08/31/2015updated 10/23/2015I was very pleased with Jason's customer service but, the technican seem to be unconcern with his job performance or he just wasn't intuned with was he was doing.Thank you for your feedback, Melvin. We would appreciate the opportunity to hear more about what happened and create a better experience in the future. Please contact me at your convenience. Thank you again. Elwyn Bridges - General Manager - elwyn.bridges@capitalcadillac.com - 770-952-2277
Capital Cadillac Provides Amazing Service
by thadjr on 10/19/2015The staff at Capital Cadillac's service department was very professional and accomodating in meeting all my needs when my 2014 CTS needed unexpected service.Thank you! We appreciate your feedback and are happy to hear that we were able to meet your needs. Until we have the opportunity to work with you again, be sure to check out our Facebook page! Take care! Elwyn Bridges - General Manager
charge
by daradv on 10/08/2015As always, the customer service and workmanship were excellent. However, I was disappointed that I was charged for aiming my headlights. I had an accident in dec of 2014. When my car was repaired, that should have been done as part of the… job. I am an older woman who very rarely drives at night, which is why I only discovered recently that my headlights were way out of alignment. I explained all of this when I brought my car in for other services, and I don't think there should have been a charge for this. Please respond if you would. Thank you, Dara DelValleDara, I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Elwyn Bridges - General Manager - elwyn.bridges@capitalcadillac.com - 770-952-2277
Note
by J0nes1000 on 09/23/2015Everyone was very nice. This was my 3rd car purchased at Capital. Reminded the manager when they use to make picture of the customer when they purchased cars...Jones, we love hearing about customers who have a great experience at Capital Cadillac and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best regards, Elwyn Bridges - General Manager
Excellent Service Experience
by wcbrown1 on 09/16/2015This was an excellent service experience. THIS is what owning a Cadillac and taking it in for service should be like. Fantastic job! As always, my service advisor was top notch and on top of every detail.Hi and thank you for leaving us this great review! We are very happy to hear that we could provide you with an excellent service experience! If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact let us know. See you again! Elwyn Bridges - General Manager
Friendly Place
by Chris81646 on 09/05/2015It is a very nice place to wait for your car to be service. The refreshments offered is an extremely nice benefit.Thank you for your nice feedback, Chris! We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Take care and see you again soon! Elwyn Bridges - General Manager
My experience with Capital
by Betty_2890 on 09/03/2015I just love going to Capital, everyone is so nice to me. The new building is just beautiful. I also enjoy the waiting room, free Coffee and snacks. Glen Turner is a great service guy, he always greets me with a big ole smile.Thank you Betty! We love hearing from happy customers. We are very pleased to hear you enjoy your visits with us. If you haven't already, follow us on Facebook for access to exclusive content! Elwyn Bridges - General Manager
Best sales experience ever
by WandaMatt on 07/24/2015Very low pressure,my sales person Robert was very informative and took time to explain everything and answer all my questions! Definitely a great car buying experience! Thank You Capital Cadillac!Wanda, we appreciate you taking the time to share your experience with us and are happy to hear that Robert was able to meet your needs. At Capital Cadillac, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Elwyn Bridges - General Manager
Car repair
by KinSmyrna on 07/15/2015updated 07/24/2015They fixed multiple problems in one day, very impressive. I always get superior service when dealing with Capital Cadillac. Will goes there with my car.Kin, we are pleased to hear that you had an excellent experience at Capital Cadillac. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Take care! Best regards, Elwyn Bridges - General Manager
Cadillac Had Class
by Gggirl on 06/12/2015updated 06/22/2015I had a very good experience working with Enrique. He made me feel like I was the only customer there. He treated me with kindness, and genuine concern. Cadillac has the BEST representation of The Spirit of Excellence. Thank You.Thank you so much for the wonderful review of your experience at Capital Cadillac. Enrique is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers. Thanks again for your business. We will be there for you for many years to come. Best, Elwyn Bridges - General Manager
good and plenty
by jordanmar on 06/04/2015updated 06/15/2015I got there a little early, but the waiting wasn't that bad and the sandwiches and drinks held me over, so it was a great experienceWe appreciate your input, Jordan. Glad to hear that you are consistently impressed with the service we offer here at Capital Cadillac. If there is anything more we can do for you please come back and see us any time! Take care! Best, Elwyn Bridges - General Manager
Ryan Hodge 2009 Cadillac Escalade
by Hardyryan on 05/31/2015updated 06/08/2015Steve Clarke is always friendly and provides excellent service to his customers. I live in Douglasville and its a 30 mile trip to Capital Cadillac, but its worth it; because I allow no one but Capital/Steve to service my 2009 Escalade.Hi and thank you for this great review! We're excited to hear that Steve took care of you! He is a great asset and we appreciate all he does. Thank you again and we hope to see you again soon! Best, Elwyn Bridges - General Manager
On Purchasing an Automobile
by James_Mollis1 on 05/22/2015One name: Gumala Ogbamichael. Singularly the best professional with whom we have ever dealt purchasing a car. His intelligence, patience, style, manner, and expertise represents Capital and Cadillac to the utmost degree. You both are indeed… fortunate to have this gentleman in your employ.Your marvelous review means a lot to us, James. We appreciate your feedback and are happy to hear that Gumala was able to meet your needs. At Capital Cadillac, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Regards, Elwyn Bridges - General Manager
SRX
by Deb4715 on 05/05/2015updated 05/20/2015Salesperson was excellant. Took the time to work with me through options for accessories. In the end the car looked totally different. Product held up to its name and consumer reportsDeb, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Capital Cadillac! If there is anything else we can do for you just give us a call! Best, Elwyn Bridges - General Manager
Dr.
by Temba on 04/23/2015updated 05/06/2015I always enjoy the way I am treats when I arrive at the Cadillac service center. Mrs. Pilson is my normal service manager. But when he is not there I use Mr. Glen Turner who also deliver.SRX repair
by Okrene on 05/02/2015My service advisor, Steve Clark, kept me informed of the status of my service so that I was able to minimize the inconvenience of using a rental car. P.S. You really need to get your old coffee machine back! The new one just makes… dishwater. Tried it 2 times in one week with no improvement.Thanks for your review, Okrene! I'm very happy to hear that Steve was of such great help to you. He always makes sure our customers know everything that is going on! Please let us know if there's anything else we can do for you. Regards, Elwyn Bridges - General Manager
Maintenance Service
by lterry1108 on 04/23/2015Glenn Turner is always helpful, he listens to me, he gets me in and out in a timely manner. Just great service all around.Thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that Glenn has consistently been helpful and accommodating during your visits. We look forward to servicing you again. Be sure to follow us on Twitter and like us on Facebook to get exclusive specials! Best, Elwyn Bridges - General Manager
February Service Visit
by MaryJane1011 on 03/04/2015updated 03/17/2015It was like a mini vacation, the people were nice ,accommodating and truly cared about doing the job right and being aware of my time. The new waiting area made the stay very enjoyable. Thank youThank you for using our service department and the kind words about the dealership. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Dont hesitate to ask if there is anything else we can do to help you. Be sure to check our Facebook page for more exclusive contents. Best, Elwyn Bridges - General Manager
Cadillac XT5
Toyota Tundra
Jeep Wrangler
Cadillac XT6
Capital Cadillac has been serving metro Atlanta since 1931. Originally located in Midtown at the corner of 5th and W Peachtree St and has been in its current location on Cobb Parkway since 1980. Conveniently located in NW Atlanta near the Cumberland/Galleria shopping area and SunTrust Park, new home of the Atlanta Braves. Both our Sales and our Service operation are fully staffed to support you 6 days a week. You will find fresh coffee and Coca-Colas stocked in our refreshment area, guest wifi, and a large waiting area with 3 private work stations for your convenience. We look forward to the opportunity to meet you and assist you and make your buying and ownership experience comfortable and informative.
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Thanks so much for the wonderful review! We are very pleased to hear you enjoy your visits. I will be sure to share your comments with Michael. Thank you again! Elwyn Bridges - General Manager
by baysidechevy on 11/27/2015